Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Greenville, SC location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Many customers reported poor experiences with customer service, including long wait times, unhelpful staff, and rude interactions.
Inventory Issues
Customers noted low inventory levels, particularly in men's clothing, and difficulties with returns.
Store Conditions
The store was frequently described as disorganized and messy, with complaints about cleanliness and layout.
Sales and Promotions
While some customers appreciated the sales and variety of products, others felt that advertised deals were misleading or not honored in-store.
Staffing Problems
Numerous reviews highlighted understaffing, leading to long lines at checkout and difficulty finding assistance.
AD
Annie D.
4 days ago
5.0
Very clean and organized store. I've been to other JCPennies and they weren't so clean and organized. The dressing room was clean as well. Keep up the good work JCPENNEY of Haywood Mall.
IM
Italy Maldonado
Feb 25, 2026
5.0
Great place to shop. Bigger than a normal JCPenney. Which I love
DS
Debra Scott
Feb 21, 2026
5.0
Pleasant
DD
D D
Jan 20, 2026
2.0
Inventory of items through the store was very low.
JW
John Wallis
Jan 6, 2026
1.0
So few men's clothes. I think the women's clearance might be bigger than the whole men's section
Where is the JCPenney store located in Greenville, SC?
The JCPenney store is located at 700 Haywood Rd, Greenville, SC 29607 inside Haywood Mall.
What are the store hours for JCPenney Greenville?
JCPenney Greenville is open Monday through Thursday from 11:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 12:00 PM to 7:00 PM.
Does JCPenney Greenville offer curbside pickup?
Yes, curbside pickup is available at JCPenney Greenville.
What types of products does JCPenney Greenville offer?
The store offers a wide selection including men's, women's, and kids' apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
Which payment methods are accepted at JCPenney Greenville?
JCPenney accepts American Express, Check, Discover, MasterCard, and Visa as payment options.
Is JCPenney Greenville accessible for customers with disabilities?
Yes, the store has wheelchair accessible entrances and public restrooms available for customers.
Can customers shop online and pick up their orders at JCPenney Greenville?
Yes, the store offers in-store pickup for orders placed online.
What nearby stores can I visit at Haywood Mall near JCPenney?
Nearby stores include The Walking Company, LensCrafters, Icing jewelry store, Champs Sports, and TOURO Luggage, among others for shoe, apparel, accessories, and more.
Are there dining options close to JCPenney at Haywood Mall?
Yes, nearby dining options include Grill Marks restaurant, The Cheesecake Factory, Cinnabon bakery, and Candy World.
How can I get to JCPenney Greenville using local transit options?
While specific transit stations are not listed, customers can use local transit to Haywood Mall, where JCPenney is located, and then access nearby stores and amenities.
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