DSW Designer Shoe Warehouse is where Shoe Lovers go to find brands and styles that are in season and on trend. Each store features 25,000+ pairs of designer shoes for men and women from brands like Nike, Cole Haan, Sperry Top-Sider, Puma, Dr. Scholls, New Balance, TOMS, Vince Camuto and more. And shoes are just the beginning. Handbags, accessories, and kids’ shoes are also there—ready for customers to find just what they need. Plus, our free Rewards program, DSW Rewards, gives perks to its members (like Rewards certificates, offers, and other great stuff). Just shop, earn, and enjoy—it’s as easy as that. Because shoes say a lot about you—so say something great.
DSW (Designer Shoe Warehouse) Inc. is a leading branded footwear and accessories retailer that offers a huge selection of brand name and designer footwear and accessories for women, men, and kids. DSW opened its first store in July 1991 in Dublin, Ohio, and has since grown to operate more than 400 stores across the United States, as well small format shop-in-shop locations.
The DSW brand promise is “Designer shoes. Warehouse prices.” and the company delivers an experience of “breathtaking assortment, irresistible value, and simple convenience.” DSW stores average approximately 22,000 square feet and stock nearly 25,000 pairs of shoes per location.
Feedback on customer service is mixed; some customers praised individual staff members for their helpfulness, while others reported poor service and lack of assistance.
Product Availability
Customers noted a good selection of shoes, but many expressed frustration with low stock in certain sizes and issues with online orders.
Store Experience
The store environment is generally described as clean and organized, but some customers felt overwhelmed by the lack of guidance upon entering.
Online Ordering Issues
Numerous reviews highlighted significant problems with online orders, including cancellations, incorrect sizes, and poor communication regarding order status.
AT
Angela Taylor
2 days ago
3.0
Great selection of Adidas and Nike sneakers. But pretty sparse on anything else. Seriously, better than half of the store is Nike and Adidas sneakers.
TF
Tujuian Foggie
Dec 25, 2025
5.0
Placed an last minute online order and the customer service from Alexa was great on making sure my order was ready and correct.
MS
Milissa Smith
Dec 9, 2025
1.0
I came in store no one said anything. No type of customer service. I was in-store for about 20-30 minutes found what I needed. I got in line to pay still no customer service as I stood in line just stared at I had to show my Customer service skills and make her speak and say hello Didn't even ask if we found everything ok. Im spending money in your establishment at least you can do is make your customers feel welcome.
RC
Ronald Cefarelli
Dec 9, 2025
5.0
After many shoe stores finally found 2 pairs she loves
JZ
Justin Zollars
Nov 5, 2025
4.0
It was ok im my opinion. Nothing was organized i had no clue where to go when I walked it. But once I found the men's shoes I was fine.
Frequently Asked Questions About DSW Designer Shoe Warehouse
What types of products can I find at DSW Designer Shoe Warehouse in Greenville?
DSW offers over 25,000 pairs of designer shoes for men, women, and kids, along with handbags, jewelry, and accessories from popular brands like Nike, Cole Haan, and Sperry Top-Sider.
What are the store hours for DSW Designer Shoe Warehouse in Greenville?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 7:00 PM.
Does DSW Designer Shoe Warehouse offer delivery or in-store pickup?
DSW offers in-store pickup but does not provide delivery services.
What payment methods are accepted at DSW Designer Shoe Warehouse?
DSW accepts American Express, Discover, Mastercard, Visa, cash, debit cards, and mobile NFC payments including Apple Pay, Android Pay, and Samsung Pay.
Where is DSW Designer Shoe Warehouse located in Greenville?
DSW is located at 822 Woods Crossing in Crosspointe Plaza, Greenville, SC 29607, USA.
How can I contact DSW Designer Shoe Warehouse in Greenville?
You can reach them by phone at +1 864-990-0711 or email at info@dswinc.com.
Does DSW Designers Shoe Warehouse have any rewards or loyalty programs?
Yes, DSW offers the free DSW Rewards program where members can earn perks like rewards certificates and special offers.
What nearby stores can I visit when shopping at DSW in Greenville?
Nearby stores include T.J.Maxx for clothing and home goods, Ashley Stewart for women's fashion, and Burkes Outlet for discounted apparel and goods.
Are there dining options close to DSW Designer Shoe Warehouse for a meal after shopping?
Yes, nearby dining options include Jason's Deli for sandwiches, Chipotle Mexican Grill for fast Mexican food, and Starbucks for coffee and light snacks.
What nearby fitness or sporting goods stores are accessible from DSW Greenville?
Nearby you will find Play It Again Sports for sporting goods and gear, Fitness Solutions for fitness equipment, and Carolina Specialty Fitness offering professional fitness services.