DSW Designer Shoe Warehouse

4.1
269 reviews

About

Shoe StoreFashion Accessories StoreDSW Designer Shoe Warehouse
DSW Designer Shoe Warehouse is where Shoe Lovers go to find brands and styles that are in season and on trend. Each store features 25,000+ pairs of designer shoes for men and women from brands like Nike, Cole Haan, Sperry Top-Sider, Puma, Dr. Scholls, New Balance, TOMS, Vince Camuto and more. And shoes are just the beginning. Handbags, accessories, and kids’ shoes are also there—ready for customers to find just what they need. Plus, our free Rewards program, DSW Rewards, gives perks to its members (like Rewards certificates, offers, and other great stuff). Just shop, earn, and enjoy—it’s as easy as that. Because shoes say a lot about you—so say something great. DSW (Designer Shoe Warehouse) Inc. is a leading branded footwear and accessories retailer that offers a huge selection of brand name and designer footwear and accessories for women, men, and kids. DSW opened its first store in July 1991 in Dublin, Ohio, and has since grown to operate more than 400 stores across the United States, as well small format shop-in-shop locations. The DSW brand promise is “Designer shoes. Warehouse prices.” and the company delivers an experience of “breathtaking assortment, irresistible value, and simple convenience.” DSW stores average approximately 22,000 square feet and stock nearly 25,000 pairs of shoes per location.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

DSW Designer Shoe Warehouse
822 Woods Crossing Rd, Greenville, SC
29607, United States

Hours

Reviews

4.1
269 reviews
5 stars
139
4 stars
75
3 stars
23
2 stars
11
1 star
21

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; some customers praised individual staff members for their helpfulness, while others reported poor service and lack of assistance.

Product Availability

Customers noted a good selection of shoes, but many expressed frustration with low stock in certain sizes and issues with online orders.

Store Experience

The store environment is generally described as clean and organized, but some customers felt overwhelmed by the lack of guidance upon entering.

Online Ordering Issues

Numerous reviews highlighted significant problems with online orders, including cancellations, incorrect sizes, and poor communication regarding order status.
  • AT
    Angela Taylor
    2 days ago
    3.0
    Great selection of Adidas and Nike sneakers. But pretty sparse on anything else. Seriously, better than half of the store is Nike and Adidas sneakers.
  • TF
    Tujuian Foggie
    Dec 25, 2025
    5.0
    Placed an last minute online order and the customer service from Alexa was great on making sure my order was ready and correct.
  • MS
    Milissa Smith
    Dec 9, 2025
    1.0
    I came in store no one said anything. No type of customer service. I was in-store for about 20-30 minutes found what I needed. I got in line to pay still no customer service as I stood in line just stared at I had to show my Customer service skills and make her speak and say hello Didn't even ask if we found everything ok. Im spending money in your establishment at least you can do is make your customers feel welcome.
  • RC
    Ronald Cefarelli
    Dec 9, 2025
    5.0
    After many shoe stores finally found 2 pairs she loves
  • JZ
    Justin Zollars
    Nov 5, 2025
    4.0
    It was ok im my opinion. Nothing was organized i had no clue where to go when I walked it. But once I found the men's shoes I was fine.

Frequently Asked Questions About DSW Designer Shoe Warehouse

What types of products can I find at DSW Designer Shoe Warehouse in Greenville?

DSW offers over 25,000 pairs of designer shoes for men, women, and kids, along with handbags, jewelry, and accessories from popular brands like Nike, Cole Haan, and Sperry Top-Sider.

What are the store hours for DSW Designer Shoe Warehouse in Greenville?

The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 7:00 PM.