Business Details
About
Toy StoreToysLEGO Company Limited
The LEGO® Store Haywood Mall in Greenville, SC brings creativity to life for kids and kids-at-heart! Visit our toy store to discover a huge selection of LEGO sets, minifigures and gifts, with extra help from our knowledgeable Brick Specialists. From LEGO Star Wars™ sets to LEGO sets for adults, we’ve got plenty of options for fans of all ages! Looking to get extra creative? Design your own personalized LEGO minifigures at the Build a Minifigure station, or check out the LEGO Pick a Brick wall to find all the pieces you need to bring your next idea to life. We’re always working on fun new activities to inspire creative play, so be sure to ask about what exciting LEGO events are coming soon to our store!
Details
- DeliveryNot available
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.6
640 reviews
5 stars
486
4 stars
82
3 stars
46
2 stars8
1 star
18
What are people saying?
AI-generated from recent customer reviews
Staff Helpfulness
Customers consistently praised the staff for being friendly, knowledgeable, and willing to assist with various inquiries and needs.
Store Environment
The store is described as clean, organized, and visually appealing, creating a fun atmosphere for visitors.
Product Selection
While many customers appreciated the variety of LEGO sets available, some expressed disappointment in the stock levels and selection of smaller sets.
Customer Experience
Overall, customers reported positive experiences, with many highlighting the enjoyable atmosphere and engaging staff, despite some isolated negative interactions.
- NDNick DoriotDec 25, 20255.0Who doesn't love Legos! I love this store, they always have the latest and greatest sets and when you visit the store and sign up for rewards I feel like you always get a small little reward or extra small set to put together. The staff is super helpful and it's just a fun place to visit even if you don't end up buying anything.
- MCMarcela CalkinsDec 20, 20253.0I love this store, but my husband and I went to order the Home Alone set. They told us they can only order to be sent straight to my house. I wanted to do store pick up, because we will be out of town when it comes in. They said no, could not do it that way. Then, I said ok. I will go ahead and order it. Oh! They don't have a computer in the store! Really? You want me to enter my credit card number and all my info on your teenager cashier's cell phone? Mmmm. No thanks!
- LCLaura CintrónDec 15, 20255.0I want to give a huge thank-you to Brit at the LEGO Store in Haywood Mall, Greenville, South Carolina. My LEGO Death Star was on backorder through the main LEGO site and wouldn’t ship until after Christmas, which had me scrambling for a solution. I was calling from Harker Heights, Texas, and Brit took the time to speak with me multiple times over the phone, patiently walking me through the purchase process and helping coordinate everything so a family member could pick it up in-store and get it shipped to Texas. He was knowledgeable, calm, and genuinely helpful every step of the way. What could have easily been a disappointing situation turned into a total win because of his effort and professionalism. Between Brit and my dad picking it up, Christmas was saved and I get to continue my awesome-wife status well into 2026. In an often unkind world, thank you, Brit, for being so kind, caring, and genuinely helpful. From TX to SC THANK YOU! To LEGO: Brit embodies exactly what any company and especially LEGO should want in its employees. He is just as passionate about his job as I am about purchasing LEGO, and that kind of passion matters. It creates trust, loyalty, and experiences people remember. That passion should never be overlooked.
- LFl frankenDec 4, 20254.0Store was packed but staff is always helpful and kind
- AHAndre HarmonOct 13, 20255.0Our visit was outstanding from the time we enter til we left. The staff show us the Black Pearl and the Deathstar which was great. The store had a lot to choose from and finished models to look at.
Frequently Asked Questions About The LEGO® Store Haywood Mall
How do I sign up for the LEGO VIP Program?
If you drop by one of our awesome LEGO® Stores, you can become a LEGO® VIP member right there and then. Just ask one of our Brick Specialists to sign you up and they’ll be happy to help. After you sign up in-store, you’ll receive a welcome email with instructions for completing your registration. After your registration is complete, you’ll receive an email with a link to your new digital card. LEGO VIP Points can be earned on purchases from LEGO stores and from our online shop.
How do I redeem my VIP Points?
Once you’ve earned points, visit your VIP account on LEGO.com where you can choose to redeem a voucher for either online or in-store shopping!
Do you price match other retailers?
We strive to offer fair and consistent pricing in our stores and online. We can’t price match, however, as Stores and the LEGO® Shop sometimes run different promotions and discounts. Happy shopping!
What do I do if my set is missing a piece or if I lost a piece?
You can visit our store to see if your missing piece is available to buy from Pick-A-Brick wall. Or, request a free replacement piece to be shipped straight to your door by visiting LEGO.com and navigating to 'Help' and then 'Replacement Parts'.
How much does it cost to visit at LEGO store?
All of our LEGO Stores are free to enter.
Can I buy individual bricks?
If you want to buy individual pieces to build something unique, check out our Pick-a-Brick wall! Each store has something different, and the bricks change all the time! We hope you’ll stop by soon to see what’s new!
The set I want is out of stock, when will you have more?
While we don’t have an exact date for when sets will be available again, you can search for a set at LEGO.com and sign up for in-stock notification emails to be one of the first to know!
How do I check if the set I want is in stock at your store?
Visit LEGO.com, search for the set you want, and on the product page click ‘Check Store Stock’ to see if this item is available at our store! Or, give us a call and we’d be happy to help!
Do you sell Gift Cards?
Yes, we sell LEGO® Gift Cards! Just stop by and we'd be happy to help, or visit LEGO.com to buy an e-gift card! LEGO® Gift Cards can be given in any amount up to $500.
How do I find out how much a set, gift or toy costs?
Our prices are the same in stores and online, so visit LEGO.com and search for the item you want for more information!
Can I return a LEGO set I ordered online to a LEGO Store?
If the total value of the unopened set is under $200, you can return your unopened LEGO set to any of our LEGO Brand Retail stores with your original shipping confirmation email or receipt dated within 90 days, and we'll give you a full refund in form of store credit or a gift card. If your unopened set is over $200, simply return your unopened LEGO set to the address listed on your packing slip.
How can I join the LEGO VIP Program at The LEGO® Store Haywood Mall?
Visit the LEGO® Store Haywood Mall and ask a Brick Specialist to sign you up for the LEGO® VIP Program. You'll receive a welcome email to complete your registration and then a digital VIP card email.
How do I redeem my LEGO VIP Points?
Log into your VIP account on LEGO.com to redeem your points for vouchers usable both online and in-store.
Does The LEGO® Store Haywood Mall price match other retailers?
No, the store does not price match as promotions vary between stores and the online shop.
What should I do if my LEGO set is missing a piece?
Check the Pick-A-Brick wall in store for pieces or request a free replacement via LEGO.com under 'Help' > 'Replacement Parts'.
Is there an entrance fee to visit The LEGO® Store Haywood Mall?
No, all LEGO® Stores, including this location, are free to enter.
Can I purchase individual LEGO bricks at this store?
Yes, you can buy individual bricks from the Pick-A-Brick wall, which offers a changing selection.
How do I know if a LEGO set is in stock at The LEGO® Store Haywood Mall?
Check availability by searching the set on LEGO.com and using 'Check Store Stock' or call the store for assistance.
What are the store hours for The LEGO® Store Haywood Mall?
Open Monday-Thursday 10am-8pm, Friday-Saturday 10am-9pm, and Sunday 12pm-6pm. Holiday hours vary; check their website for details.
What nearby places can I visit when shopping at The LEGO® Store Haywood Mall?
Nearby you can enjoy Marble Slab Creamery for ice cream, Planet Smoothie for smoothies, and Sbarro for pizza—all great spots to visit before or after shopping.
Are there other toy or gift shops near The LEGO® Store Haywood Mall?
Yes, Go! Calendars, Toys & Games and Pop Cult Greenville offer additional toys and gifts close by for more shopping options.
How can nearby clothing stores complement my visit to The LEGO® Store Haywood Mall?
Stores like Justice, Banana Republic, and Victoria’s Secret nearby provide a full shopping experience with clothing and accessories for the whole family.