Business Details
About
Watch Store
Location
Hours
Reviews
5.0
1,299 reviews
5 stars
1,281
4 stars3
3 stars2
2 stars1
1 star12
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, knowledgeable, and accommodating staff, highlighting their willingness to assist and provide quick service.
Repair Quality
Many reviews noted the high quality of repairs and services, with several customers expressing satisfaction with the craftsmanship and speed of the work done.
Complimentary Services
Numerous customers appreciated the complimentary services offered, such as free battery replacements and quick adjustments, which enhanced their overall experience.
Atmosphere
The store's welcoming and pleasant atmosphere was frequently mentioned, contributing to a positive shopping experience.
Mixed Experiences
While most feedback was positive, there were a few negative experiences related to customer interactions, particularly regarding preferences for lab-grown diamonds.
- PSPreston Sabalis4 days ago5.0I went to Sylvan's to have a battery changed on my watch. Phillip Landry assisted me with my repair and I cannot thank him enough for his thoughtfulness and professionalism in this process.
- CSCasi Sims6 days ago5.0I recently stopped in to have some links taken out of my watch. I was greeted by Bill Knight who went above and beyond to help me. He was so kind and knowledgeable. He also helped answer some questions I had about my ring which he offered to clean for me while I was there! Great customer service! I would highly recommend!
- DPDaniel PeyserNov 14, 20255.0Justin was super welcoming and fixed my watch for me free of charge. I would highly recommend them and trust them with any piece of jewelry.
- RGRita GardnerNov 8, 20255.0I was in SC for business and needed to find my daughter in law (DIL) birthday gift. I found Sylvan’s and they were spectacular. Found exactly what I wanted. While I waited they cleaned my jewelry. My DIL was thrilled. Exceptional service and great price!
- JSJames SalleyNov 4, 20255.0Mr.Knight of Sylvan’s Jewelers did an amazing job with my watch. He and his co-workers had tremendous patience with me in the repair of my watch yesterday. I highly recommend Sylvan’s Jewelers for all of your jewelry needs.
Frequently Asked Questions About Sylvan's Jewelers
What are the regular business hours of Sylvan's Jewelers?
Sylvan's Jewelers is open Monday through Friday from 10:00 AM to 5:30 PM, and on Saturday from 10:00 AM to 5:00 PM. The store is closed on Sundays.
Does Sylvan's Jewelers observe any holiday closures?
Yes, Sylvan's Jewelers is closed on the following holidays: November 27, 2025; December 25, 2025; and January 1, 2026.
Which luxury watch brand is officially represented by Sylvan's Jewelers?
Sylvan's Jewelers is an Official Rolex Jeweler, offering authentic Rolex watches.
Where is Sylvan's Jewelers located?
Sylvan's Jewelers is located at 1500 Main Street, Columbia, SC 29201, United States.
How can I contact Sylvan's Jewelers for inquiries or sales?
You can contact Sylvan's Jewelers by phone at +1 803-779-2250 or email at sales@sylvans.com.
What languages are spoken at Sylvan's Jewelers?
Sylvan's Jewelers primarily conducts business in English.
Are there any nearby dining options close to Sylvan's Jewelers?
Yes, nearby dining options include Mimosas, a fast food restaurant and bar; Mary’s Arepas, a Latin American food truck; Hampton Street Vineyard, a French restaurant and wine bar; and Cowboy Brazilian Steakhouse, a Brazilian steakhouse.
What nearby cultural attractions can I visit near Sylvan's Jewelers?
You can visit several art and cultural sites near Sylvan's Jewelers such as Never Bust by Blue Sky (art museum), Never Bust Chain (art gallery), and The Contemporaries of the Columbia Museum of Art (art museum and community services).
Is there a local farmers market near Sylvan's Jewelers to explore?
Yes, Soda City, a farmers market featuring arts, entertainment, and shopping, and The Farmer’s Table, which offers fresh fruits and vegetables, are nearby and great spots to visit before or after shopping at Sylvan's Jewelers.
Can I find other shopping or professional services near Sylvan's Jewelers?
Yes, near Sylvan's Jewelers you can find the Sylvan Building (a landmark with shopping and a fountain), Elegant Adelaide's Baby Boutique (children's clothing), Quackenbush Architects (professional services and interior design), and the Kress Building, a historic landmark with shopping and educational facilities.