Business Details
About
Watch Store
Location
Hours
Reviews
5.0
1,315 reviews
5 stars
1,297
4 stars3
3 stars2
2 stars1
1 star12
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for their exceptional service, noting their friendliness, professionalism, and willingness to assist.
Knowledgeable Staff
Many reviews highlighted the expertise of the staff, particularly in jewelry and watch repairs, with specific mentions of employees like Phillip and Bill.
Quick Service
Customers appreciated the fast turnaround for repairs and services, often completed on the spot or within a short time frame.
Positive Atmosphere
The store was described as welcoming and pleasant, contributing to a positive shopping experience.
Product Quality
Customers expressed satisfaction with the quality of repairs and the selection of jewelry available.
- TWTiffany Williams3 days ago5.0Sylvan's Jewelers have definitely been a pleasure to do business with. From the moment I walked in everyone was very welcoming,friendly and attentive to my needs. I had watch batteries replaced for my client who is 101 so now she is back on track without a minute missed!!! Thanks so much Sylvan's and most of all thanks to the nice gentlemen that helped me during my visits Philip and I believe Dan. I look forward to doing more business with you all in the future.
- EWErica Wells3 days ago5.0An excellent experience marked by warmth and professionalism. Sarah was gracious, attentive, and went above and beyond. Columbia is lucky to have such a beautiful jewelry store.
- JMJustyn MannDec 31, 20255.0I had a great experience at Sylvan’s Jewelers. Jason Brown (Mr. Brown) was extremely helpful and professional throughout the process. He assisted me with getting my watch fixed quickly and kept great communication from start to finish. I was notified that my watch was ready for pickup within just three days, and the service was taken care of at no charge, which was greatly appreciated. Highly recommend for their excellent customer service.
- JKJosh KnightDec 30, 20255.0I took watch in for a resize. The sales associates were friendly and kind, and Hila the repair manager made an on the spot adjustment when I came to pick up the watch to fix a small issue. The whole experience was absolutely top notch and I would recommend them to everyone in town.
- DSDoru StoicaDec 16, 20255.0I had an exceptional experience at Sylvan’s Jewelers, Columbia, and I cannot recommend them highly enough. From the moment I walked in, the level of professionalism, knowledge, and genuine care was outstanding. Mrs. Sara, the manager, runs the store with remarkable attention to detail and customer service. She is welcoming, attentive, and truly makes you feel valued. Mr. Daniel was incredibly knowledgeable and patient, taking the time to explain every detail and ensure I felt confident and comfortable with my decision. Mr. Bill was equally impressive—professional, courteous, and a pleasure to work with. The entire team works seamlessly together, creating an atmosphere of trust, elegance, and excellence. It’s rare to find a jewelry store where you feel both respected and well-guided without any pressure. If you’re looking for a jeweler with integrity, expertise, and exceptional customer service, Sylvan’s Jewelers is the place to go. I will absolutely be returning and highly recommend them to anyone seeking a truly first-class experience.
Frequently Asked Questions About Sylvan's Jewelers
What are the regular business hours of Sylvan's Jewelers?
Sylvan's Jewelers is open Monday through Friday from 10:00 AM to 5:30 PM, and on Saturday from 10:00 AM to 5:00 PM. The store is closed on Sundays.
Does Sylvan's Jewelers observe any holiday closures?
Yes, Sylvan's Jewelers is closed on the following holidays: November 27, 2025; December 25, 2025; and January 1, 2026.
Which luxury watch brand is officially represented by Sylvan's Jewelers?
Sylvan's Jewelers is an Official Rolex Jeweler, offering authentic Rolex watches.
Where is Sylvan's Jewelers located?
Sylvan's Jewelers is located at 1500 Main Street, Columbia, SC 29201, United States.
How can I contact Sylvan's Jewelers for inquiries or sales?
You can contact Sylvan's Jewelers by phone at +1 803-779-2250 or email at sales@sylvans.com.
What languages are spoken at Sylvan's Jewelers?
Sylvan's Jewelers primarily conducts business in English.
Are there any nearby dining options close to Sylvan's Jewelers?
Yes, nearby dining options include Mimosas, a fast food restaurant and bar; Mary’s Arepas, a Latin American food truck; Hampton Street Vineyard, a French restaurant and wine bar; and Cowboy Brazilian Steakhouse, a Brazilian steakhouse.
What nearby cultural attractions can I visit near Sylvan's Jewelers?
You can visit several art and cultural sites near Sylvan's Jewelers such as Never Bust by Blue Sky (art museum), Never Bust Chain (art gallery), and The Contemporaries of the Columbia Museum of Art (art museum and community services).
Is there a local farmers market near Sylvan's Jewelers to explore?
Yes, Soda City, a farmers market featuring arts, entertainment, and shopping, and The Farmer’s Table, which offers fresh fruits and vegetables, are nearby and great spots to visit before or after shopping at Sylvan's Jewelers.
Can I find other shopping or professional services near Sylvan's Jewelers?
Yes, near Sylvan's Jewelers you can find the Sylvan Building (a landmark with shopping and a fountain), Elegant Adelaide's Baby Boutique (children's clothing), Quackenbush Architects (professional services and interior design), and the Kress Building, a historic landmark with shopping and educational facilities.