Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Columbia, SC location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.3
933 reviews
5 stars
519
4 stars
259
3 stars
96
2 stars
15
1 star
44
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Feedback on staff is mixed; while some customers praised helpful and friendly employees, others reported poor service and unprofessional behavior.
Store Condition
Customers noted issues with cleanliness and organization, with some describing the store as messy and poorly maintained.
Checkout Experience
Many reviews highlighted long wait times at checkout, with complaints about understaffing and slow service.
Product Selection
The selection of items varied, with some customers finding great deals and variety, while others expressed disappointment in the availability of specific products.
- LDLynn DavisDec 30, 20255.0This is definitely the better location to the Irmo store! It has staff. Imagine that! And nice, qualified staff. Great selection and tidy. Got great deals the week prior to black Friday.
- DBDan BeauchampDec 28, 20255.0It was nice. I haven't been in a department store in a long time, it was a a little weird, not seeing a bunch of people in it. It was like looking at a very nice warehouse. I think I'll go back and shop again.
- RBRoss BarberDec 15, 20255.0Well trained professional staff and polite.
- FOFelicia OrtizDec 1, 20251.0Visited on a Monday at around noon Store was a mess, not much of a selection on anything and the cashiers have no sense of purpose Only about 2 other people in line in front of me with about 2 items each and it took 30 minutes to check out
- RHRobert HysonNov 29, 20251.0Filthy dirty and the place just opened Trash bins outside overflowing all over the ground Bathrooms were dirty trash bins haven't been emptied stunk Floors through out the stores haven't been swept or vacuumed The clothing area wasn't neat clothes on the floor
Frequently Asked Questions About JCPenney
What types of products can I find at JCPenney in Columbia, SC?
JCPenney offers a wide selection including kids', men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
What are the store hours for JCPenney in Columbia, SC?
The store is open Monday to Thursday from 11:00 AM to 8:00 PM, Friday from 11:00 AM to 9:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does JCPenney offer curbside pickup and free shipping?
Yes, JCPenney offers both curbside pickup and free shipping options on many products.
Which brands are available exclusively at JCPenney?
Exclusive brands include Liz Claiborne, Okie Dokie, St. John’s Bay, and Arizona among others.
What payment methods does JCPenney accept?
JCPenney accepts American Express, Check, Discover, MasterCard, and Visa as payment options.
Is JCPenney accessible for customers with disabilities?
Yes, the store has a wheelchair accessible entrance and public restrooms for customer convenience.
Where is JCPenney located in Columbia, SC?
JCPenney is located at 304 Forum Dr, Village at Sandhill Town, Columbia, SC 29229.
What nearby stores can I visit around JCPenney for additional shopping?
Nearby stores include Sephora inside JCPenney for beauty products, Journeys for shoes and fashion, and Icing for fashion accessories and clothing.
Are there dining options near JCPenney at Village at Sandhill?
Yes, nearby restaurants include Which Wich Superior Sandwiches, Blue Fin Restaurant and Bar, Mr. Seafood Northeast, Menkoi Ramen House, and Top Dawg Tavern.
What fitness or recreational facilities can I find near JCPenney?
Nearby you can visit TITLE Boxing Club Sandhill, Beyond Words Dance Academy, Legacy Martial Arts - Northeast Columbia, and MUV Fitness Sandhills for various fitness activities.