Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Columbia, SC location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.1
1,077 reviews
5 stars
537
4 stars
279
3 stars
126
2 stars
54
1 star
81
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service experiences, including rude staff and lack of assistance.
Store Cleanliness
Customers reported the store being dirty and poorly maintained, with trash and disorganized displays.
Checkout Issues
Many customers expressed frustration with long lines and insufficient checkout staff, leading to delays.
Product Availability
Several reviews noted low stock levels and issues with product availability, particularly in specific departments.
Positive Shopping Experience
Despite the negatives, some customers praised the good deals and quality of products, indicating a mix of positive shopping experiences.
- DSDianna Sumter1 day ago5.0I love shopping 🛍 at JC Penny's. The store is always so clean and neat. The Employees are very friendly and helpful . My experience there has always been Awesome.
- LDLawanda DavisJan 6, 20263.0This was my first time visiting this mall and I was greatly disappointed by this JcPenney. It looked like Ross in there. The shoe department was pillaged to the greatest degree. Forget about the clearance section. I saw it and almost ran. I struggled to get a matching sweat suit set and then when I asked where the fitting room was the lady said it might be closed. I asked why would the changing rooms be closed 45 mins before the store closes. She then allowed me to use it. I don't know if I will go back. You could say it's like that because of Christmas but I went to Dillard's afterwards and it was immaculate.
- KWKenisha WalkerDec 30, 20255.0I grew up shopping in JCPenney, and have always loved their brands and prices. Great store.
- CScamren soperDec 23, 20251.0She practically forced us to scan the qr code and fill our a 5 star survey. Pretty scammy
- ASAlexis SpiresDec 13, 20251.0REALLY disappointed in the kids zone today. My kids and I have been the past three months ( I have the pins and lanyard to prove it). Today my JC Penney told me they gave them all away before 11 when the craft is supposed to begin. I had to leave with 2 crying children. There should definitely be some sort of accountability for people who took extras and will sell them.
Frequently Asked Questions About JCPenney
What types of products does JCPenney in Columbia offer?
JCPenney offers a wide selection of kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
What are the store hours for JCPenney in Columbia, SC?
JCPenney is open Monday to Friday from 11:00 AM to 7:00 PM, Saturdays from 10:00 AM to 8:00 PM, and Sundays from 12:00 PM to 6:00 PM.
Where is the JCPenney store located in Columbia?
The store is located at 100 Columbiana Cir, #102, in the Columbiana Centre Mall, Columbia, SC 29212.
Does JCPenney in Columbia offer curbside pickup and in-store shopping?
Yes, JCPenney offers both curbside pickup and in-store shopping options for customer convenience.
What payment options are accepted at JCPenney in Columbia?
JCPenney accepts American Express, Discover, Mastercard, Visa, and checks as payment options.
Is the JCPenney store in Columbiana Centre Mall wheelchair accessible?
Yes, the store has a wheelchair accessible entrance for all customers.
What nearby dining options are available around JCPenney in Columbiana Centre?
Nearby dining options include Dough Factory for desserts, Cinnabon bakery and cafe, Auntie Anne's Pretzels fast food, Jamba smoothie and health food, and MaggieMoo's Ice Cream.
Are there other clothing stores near JCPenney at Columbiana Centre?
Yes, nearby clothing stores include Express, Hollister Co., Lane Bryant, Francesca's, Windsor Fashions, and Dry Goods, providing a variety of apparel choices.
Where can I find beauty supplies and services near JCPenney in Columbia?
For beauty supplies and services nearby, you can visit bareMinerals retail store, No Grease Columbiana barber shop, LensCrafters optometrist, Sunglass Hut, and Zz Comfort spa and beauty center.
Does JCPenney provide beauty and skincare products?
Yes, JCPenney Beauty offers skincare, makeup, and beauty deals along with a variety of national and private brands.