JCPenney

Reviews

• DS

  Dianna Sumter

  Jan 20, 2026
  5.0
  I love shopping 🛍 at JC Penny's. The store is always so clean and neat. The Employees are very friendly and helpful . My experience there has always been Awesome.
• LD

  Lawanda Davis

  Jan 6, 2026
  3.0
  This was my first time visiting this mall and I was greatly disappointed by this JcPenney. It looked like Ross in there. The shoe department was pillaged to the greatest degree. Forget about the clearance section. I saw it and almost ran. I struggled to get a matching sweat suit set and then when I asked where the fitting room was the lady said it might be closed. I asked why would the changing rooms be closed 45 mins before the store closes. She then allowed me to use it. I don't know if I will go back. You could say it's like that because of Christmas but I went to Dillard's afterwards and it was immaculate.
• KW

  Kenisha Walker

  Dec 30, 2025
  5.0
  I grew up shopping in JCPenney, and have always loved their brands and prices. Great store.
• CS

  camren soper

  Dec 23, 2025
  1.0
  She practically forced us to scan the qr code and fill our a 5 star survey. Pretty scammy
• AS

  Alexis Spires

  Dec 13, 2025
  1.0
  REALLY disappointed in the kids zone today. My kids and I have been the past three months ( I have the pins and lanyard to prove it). Today my JC Penney told me they gave them all away before 11 when the craft is supposed to begin. I had to leave with 2 crying children. There should definitely be some sort of accountability for people who took extras and will sell them. EDITED TO ADD: yes they commented on here. NO they did not actually follow up after I responded on instagram to their account. They don’t actually care. Oh well.