Citi Trends, located at 4121-B W.Beltline Blvd., Columbia, SC is a growing specialty value retailer of apparel, accessories and home trends for way less spend primarily for African American and Latinx families in the United States. The Company operates 600+ stores located in 33 states. For more information, visit www.cititrends.com or your local store.
Several reviews highlighted issues with rude and unprofessional staff, particularly mentioning specific employees who made customers feel unwelcome.
Store Hours
Customers frequently reported that the store does not adhere to its posted hours, with instances of being denied entry before closing time.
Clothing Selection
While some customers appreciated the variety, many expressed dissatisfaction with the availability and quality of clothing, particularly in larger sizes.
Cleanliness and Organization
Positive feedback noted that the store is generally clean and organized, contributing to a pleasant shopping experience.
Pricing
Customers consistently praised the affordable prices and good deals available at the store.
MM
Mimi
Jan 24, 2026
1.0
The clothes and prices are fine. Cheap clothes for cheap prices. However, my issue is after being in the store for 20 minutes looking around for clothes with my Starbucks drink and I was informed that I couldn’t have my drink and needed to leave the store even though my drink was basically empty and had a top on. No one said anything when I enter about the drink so I felt a little targeted cause that has never happened to me at any store.
DM
Darielle Moorer
Nov 20, 2025
1.0
Rude and unprofessional. Came to this location at 8:40 pm, just to get a belt, and there was a small, lighter complexion female with a curly wig, blocking the door to enter. She would not let me in even though they didn’t close until 9 pm. I would’ve literally been in and out the store in less than 5 minutes (well before they actually closed!) This is the 2nd time this has happened. They do not honor the listed store hours at all!
JG
J Gilmore
Oct 2, 2025
1.0
Manager Danielle rude and unprofessional at st andrew location but mainly at west beltline location. Danielle make a customer feel unwanted to shop. customer service you are paid to be nice and not paid to keep it real. Danielle needs to coach for behavior with customers. I will write a review for performance until Danielle behavior is corrected.
JW
Jamale Williams
Sep 14, 2025
5.0
They got.. spray ground . Nike sock. Draco slids and more