J.Crew

4.4
60 reviews

About

Clothing StoreWomen's Clothing StoreMen's Clothing StoreChildren's Clothing StoreShoe StoreFashion Accessories Store
We make timeless clothes that last a lifetime…then pair them with of-the-moment styles season after season, decade after decade. We think that distinct heritage pairs perfectly with modern design and fabric technology. We believe in feel-good color…Even if black or navy makes you feel best, we’re here for that. We’re the experts in signature categories: cashmere, coats, blazers, pants—and we also collaborate with the coolest brands out there because we know that creativity is contagious. We consider leopard a neutral, speak stripes fluently and live for a great gingham. We’ve had your back for over 35 years, and we’re convinced there’s no better expert on our clothes than you, our customer.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksNot available

Location

J.Crew
264 King Street, Charleston, SC
29401, United States

Hours

Reviews

4.4
60 reviews
5 stars
43
4 stars
8
3 stars
2
2 stars
2
1 star
5
  • RM
    Robin MK
    Nov 4, 2025
    5.0
    J.Crew styles me in the most beautiful clothes, and latest fashionable designs. J.Crew is my clothing go to for every occasion.
  • RB
    Rebecca Beyer
    Sep 23, 2025
    1.0
    The store staff must have recently changed. The two women who were there when I went in are actually unpleasant and unhelpful and not classy. The check out woman asked me if I wanted a garment bag for the $800 suit (umm of course) and used no pant hanger just pants balled up the pants in the garment bag. Such a change from the decades long friendly and helpful staff of Jcrew king street.
  • SD
    Suzy DCB
    Sep 19, 2025
    1.0
    Was in there on Sept. 18 and though the lady that helped me was super sweet. The next day, Sept.19, I made a special trip to this J. Crew and was so disappointed . The manager at about 11 a.m. who helped me (after the first girl had NO idea how to order a pair of shoes) told me that they were only an additional 30% off and not the 40% off that was shown in the store. The other J. Crew's I frequent will honor the online price and then give me the additional that the store is offering--which at that time was the 40% additional off. I made the trip to downtown Charleston and had to find a parking spot since King street is so busy and the manager with dark hair and glasses on Sept. 19 would NOT honor the additional 40% off. I was so disappointed and annoyed as it was a hassle to get there. I am a gold passport member with many orders, and I told her that. She did not do the "right" thing and therefore I will NEVER recommend this store to anyone. 0 stars!! Poor customer service and not at all customer focused!!! So, over $8, J. Crew lost a sale and a customer and gained negative feedback. Good one..J. Crew Charleston!!! :(
  • LL
    leon lucas
    Jul 17, 2025
    5.0
    Caught a great sale on children's clothing!

Frequently Asked Questions About J.Crew

What are the operating hours of J.Crew at 264 King Street in Charleston?

J.Crew is open Monday to Thursday from 10:00 AM to 6:00 PM, Friday and Saturday from 10:00 AM to 7:00 PM, and Sunday from 12:00 PM to 6:00 PM.

Does J.Crew offer in-store pickup for online orders?

Yes, J.Crew offers in-store pickup service at their King Street location.