JCPenney

4.0
693 reviews

About

Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Anderson, SC location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

JCPenney
3187 N Main St, Anderson, SC
29621, United States

Hours

Reviews

4.0
693 reviews
5 stars
334
4 stars
173
3 stars
103
2 stars
30
1 star
53

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some found staff helpful and friendly, while others reported rudeness and lack of assistance.

Store Condition

Store cleanliness and organization received positive feedback, but some customers noted disarray and low stock.

Product Selection

Customers appreciated the variety of clothing options and sales, but many expressed disappointment in limited inventory and high prices.

Checkout Experience

Frequent complaints about slow checkout processes and lack of cashiers, leading to frustration among shoppers.
  • IT
    It's Theboogyman
    3 days ago
    1.0
    Very frustrating experience with jewelry. I purchased a neckalce and also purchases the warranty. After 3 days the chain broke. A link was not completely sealed and the chain came apart. It was sent back to be repaired. They said it would be done by jan 5th it is the 9th today. I went in to ask about the status. The employee at the jewelry counter said it was not back yet. I asked when would it be redy then . She said she did not know. I asked if she could call where it was sent out to to get a update. She did not know. I asked are these expensive peices of jewlery tracked. She said yes , so i asked ok well you should know where its at. She said she did not know. I asked for someone that would know she said nobody is here that would know. So i asked ok is it lost? She said no, so again i asked ok so you know where its at can you call and get a update. She said she didnt know. I might not be the smartest person but please make that make sense. You say its not lost but you have no idea where its at. I am gaining a better understanding of why these stores are looking at going out of business. I have no to do research to try and find out where my jewlery is at or even if i will be able to get it back. I would not recommend buying jewelry from there. A lesson learned.
  • PB
    Pamela Brown
    3 days ago
    5.0
    I visited there on Thursday, January 8, 2026 around 6:30 to buy a denim skirt. As I was checking out, Kyra assisted me, what a pleasant and friendly service representative. This makes a difference and will help to keep customers coming. She asked me right away if I had a JC Penney 's credit card and if I would like to apply for one? I usually would have declined but I went ahead and applied yesterday. I ended up saving $35 dollars on my purchase and paying a little over one dollar for my Gloria Vanderbilt skirt, what a steal!!😊 Lord willing, I hope to visit again, especially with so many items on sale and/or on clearance racks.
  • JL
    John LePere
    Oct 23, 2025
    5.0
    Very helpful folks even though we were returning items. Store was very clean and orderly.
  • IM
    Italy Maldonado
    Jul 18, 2025
    5.0
    One of my favorite store. The staff is always professional and kind!
  • TC
    tracie c
    May 27, 2018
    4.0
    Decent selection, clean store. A lovely bonus to have a Sephora inside JCP as well.

Frequently Asked Questions About JCPenney

What types of products can I find at JCPenney in Anderson, SC?

You can find a wide variety of kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products at JCPenney Anderson including exclusive brands like St. John's Bay and Liz Claiborne.

What are the operating hours for JCPenney at Anderson Mall?

JCPenney is open Monday through Friday from 11:00 AM to 7:00 PM, on Saturday from 10:00 AM to 8:00 PM, and on Sunday from 12:00 PM to 6:00 PM.