Brand Certified
JCPenney
4.3(317 reviews)
Certified by JCPenney • Mar 01, 2026
Business Details
100 Franklin St, Westerly, RI
02891, United States
Certified by JCPenney • Mar 01, 2026
(401) 596-2056
Certified by JCPenney • Mar 01, 2026
https://www.jcpenney.com/locations/ri/westerly/clothing-stores-westerly-ri-1493.html
Certified by JCPenney • Mar 01, 2026
About
Certified by JCPenney • Mar 01, 2026
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Westerly, RI location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Certified by JCPenney • Mar 01, 2026
Hours
Certified by JCPenney • Mar 01, 2026
Reviews
4.3
317 reviews
5 stars
191
4 stars
71
3 stars
29
2 stars
17
1 star
9
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff is mixed; while some customers praised helpful and friendly service, others reported unfriendly interactions and poor service during appointments.
Product Selection
Customers appreciated the variety of clothing options, particularly in men's and professional women's clothing, but noted a lack of plus sizes and casual options.
Pricing and Sales
Many reviews highlighted great deals and sales, with customers often recommending shopping during sales for better prices, though some felt regular prices were too high.
Store Condition
The store was generally described as clean and well-organized, but some customers mentioned issues with accessibility and outdated decor.
Salon Services
The salon received positive feedback for hair services, with specific praise for individual stylists and the overall experience.
- CCCathy CullyNov 14, 20255.0I only went to return an online order, the associate was a bit unfriendly, I ordered two vests in the same size as one I got before, I assumed it would fit so I removed one tag, no damage, nothing was worn and the tag was there I understand that it's policy about the tag, but she could have been a little more pleasant, I returned the vests and might have shopped but her unpleasantness changed my mind, I still don't understand why the exact item in the exact size didn't fit because I loved the black one I purchased previously
- KBKate BentleyNov 2, 20251.0I made an appointment but they didn’t want to keep it. They were sitting around waiting and none of them felt like doing my hair even though I made an appointment in advance. They don’t even apologize or seem to feel bad.
- RCRosemary CournoyerOct 9, 20251.0I have called your salon for an appt for two hours No one answers the phone
Brand Certified Facts from JCPenney
JCPenney partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
- Phone number
- Official website