DSW Designer Shoe Warehouse is where Shoe Lovers go to find brands and styles that are in season and on trend. Each store features 25,000+ pairs of designer shoes for men and women from brands like Nike, Cole Haan, Sperry Top-Sider, Puma, Dr. Scholls, New Balance, TOMS, Vince Camuto and more. And shoes are just the beginning. Handbags, accessories, and kids’ shoes are also there—ready for customers to find just what they need. Plus, our free Rewards program, DSW Rewards, gives perks to its members (like Rewards certificates, offers, and other great stuff). Just shop, earn, and enjoy—it’s as easy as that. Because shoes say a lot about you—so say something great.
DSW (Designer Shoe Warehouse) Inc. is a leading branded footwear and accessories retailer that offers a huge selection of brand name and designer footwear and accessories for women, men, and kids. DSW opened its first store in July 1991 in Dublin, Ohio, and has since grown to operate more than 400 stores across the United States, as well small format shop-in-shop locations.
The DSW brand promise is “Designer shoes. Warehouse prices.” and the company delivers an experience of “breathtaking assortment, irresistible value, and simple convenience.” DSW stores average approximately 22,000 square feet and stock nearly 25,000 pairs of shoes per location.
Customers appreciate the wide variety of shoes available, including many styles and sizes.
Pricing
Many reviews highlight great deals and discounts, particularly in the clearance section.
Customer Service
Feedback is mixed; while some customers praise helpful staff, others report poor service and negative experiences.
Store Condition
The cleanliness and organization of the store receive positive remarks, though some customers noted issues with specific locations.
Return Policy
There are complaints regarding the return policy and experiences with defective products, leading to frustration among some customers.
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Rachel M
Nov 12, 2025
5.0
I came in today and had such a great experience. I got shoes for both me and my daughter, and when I went to check out, the sales staff jazzy was BEYOND helpful. She helped me sign up for an account, and overall she was just really sweet and uplifting. Really refreshing!
JF
Joan Frechette
Oct 17, 2025
5.0
Got 3 pairs of sneakers for $160! Had a $25 coupon and 2 pair were on sale. Great selection, lots of brands and bargain racks in back of store with 30% off!
ML
Matt Leonard
Sep 30, 2025
5.0
They stand behind the products they sell. I was able to exchange a defective pair of sneakers for the same pair very easily. This is why my family purchases our footwear here.
AU
Anonymous Unknown
Jul 10, 2025
5.0
Great shoes, Great Value. It's a great place to stock up