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Clothing StoreWomen's Clothing StoreMen's Clothing StoreChildren's Clothing StoreShoe Store
Colorful clothes, really great deals and – let’s face it – a lot of fun. Fill your closet with effortless styles, colors, prints & patterns that make every day better. J.Crew Factory – for the love of shopping, with deals 24/7.
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- DFDawn F.Nov 3, 20255.0I stopped in this JCrew Factory store and was greeted by Erena who took the time to assist me choosing all the right clothes!! She was so helpful, attentive and kind!! Appreciate the personal shopping experience Erena!! Thank you again!!
- JMJASON MONROEAug 9, 20251.0A tee shirt with a crab printed on it was $54.95? Not a store for me. Way too expensive! I don't see that store lasting there.
- LMlauren marieJul 22, 20251.0Horrible customer service from the 'Manager'. I believe her name was Ashley or Amy. Having an extensive retail background, this is no way to run a store. Will not return to this location.
- CICarlos IbarraJul 13, 20251.0As a longtime J.Crew enthusiast, I was genuinely excited when a Factory store opened in my community in October 2024. That excitement has turned into frustration and disappointment. What started as a clean, well-run store has quickly devolved into a neglected, chaotic mess and it’s embarrassing for the brand. The store is filthy. There’s dust and dirt in the fitting rooms, and across the displays. It doesn’t feel like a retail space it feels abandoned. The staff is wildly inconsistent: a few are helpful, but many are flat-out rude, dismissive, or glued to their phones, completely uninterested in helping anyone. Some even seem more interested in checking themselves out in the mirror than doing their jobs. That’s not quirky it’s unprofessional. To make it worse, this location is a poor reflection of other J.Crew Factory stores in Rhode Island and beyond. Displays are a disorganized mess, the clearance section looks like a rummage sale, and for a beach town, the complete lack of women’s swimsuits while stocking options for men and kids — is baffling. Add to that the constant “floor resets” happening during the middle of the day, with merchandise everywhere and staff wheeling racks around customers like it’s a warehouse it’s not just inconvenient, it’s disrespectful to shoppers. It’s obvious that store management isn’t prioritizing the customer experience. And if corporate is aware of this and letting it slide, then that’s even worse. This isn’t just a tourist town. This is a community of hard-working, year-round residents who deserve a clean, well-managed, and respectable shopping environment not a subpar retail experience that feels like an afterthought. Do better. This community and your brand deserve it.
Frequently Asked Questions About J.Crew Factory
What are the operating hours of J.Crew Factory in Middletown, RI?
J.Crew Factory in Middletown is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 10:00 AM to 6:00 PM.
Where is J.Crew Factory located in Middletown?
J.Crew Factory is located at 1315 West Main Road, Middletown, RI 02842, United States.
What brands does J.Crew Factory in Middletown carry?
This location carries the J.Crew Factory brand, offering colorful clothes with styles, colors, prints, and patterns for women, men, and children.
Does J.Crew Factory Middletown offer in-store pickup?
Yes, J.Crew Factory in Middletown offers in-store pickup services for customer convenience.
What types of clothing and services are available at J.Crew Factory Middletown?
The store offers women's, men's, and kids' clothing (Crewcuts), with options for private shopping appointments available by calling ahead.
Which payment methods are accepted at J.Crew Factory in Middletown?
They accept various payment options including Afterpay, American Express, Android Pay, Apple Pay, cash, contactless payments, Discover, MasterCard, PayPal, Samsung Pay, and Visa.
Can I contact J.Crew Factory Middletown via email or phone?
Yes, you can reach them by phone at +1 401-399-6706 or email at store.4069@jcrew.com.
What nearby shopping options are around J.Crew Factory in Middletown?
Nearby shopping includes The Paper Store for gifts and flowers, Eastern Mountain Sports for adventure apparel, DSW Designer Shoe Warehouse, and Viking Tuxedo for men's clothing needs.
Are there fitness or recreational facilities near J.Crew Factory Middletown?
Yes, Spartan Fitness 360 is a nearby gym offering sports and fitness instruction, which you might visit before or after shopping.
What local services are available near J.Crew Factory for pet care and wellness?
Near J.Crew Factory, you can find Groom'd by B. Sharie and Ruff Waters Dog Wash for pet grooming, Vetco Vaccination Clinic for veterinary services, and Petco for pet supplies and training.