lululemon

Reviews

• MD

  Melissa D'Amico

  Sep 21, 2025
  1.0
  I ordered a men's shirt on line and picked it up in the store. The shirt was rolled up in a wrinkled ball in the bag. I could not give it as a gift as planned looking like a wrinkled mess.
• JJ

  Josh

  Jul 9, 2025
  1.0
  The manager was rude, I won’t be going back. I went to buy some new shirts, they open at 10 but that day there was a sign saying “closed until 11”, so I waited 30 minutes until they opened at 11. Then at 11 they were having point-of-sale problems so they said they couldn’t open. I politely asked if I could try on some of the shirts that I came to buy, and come back another time to make my purchase if I liked them. They said no. I explained that I waited 30 minutes for their store to open, and I wanted to try on some of their merchandise so I knew if I liked the fit of the product before I bought it. They still wouldn’t let me try on anything. You wonder why brick-and-mortar storefronts are struggling? At least the AI chatbots that we interact with for online shops have an ounce more of human compassion than the manager of the Cranston Lululemon. I'll happily shop elsewhere.
• DD

  Diana

  Jun 6, 2025
  5.0
  A week ago I stopped by to pick up some new leggings, I was welcomed in by Jessica with a friendly smile. She was very helpful, showed me a few things and remembered me from previously shopping in the store. I went back yesterday because I had purchased the wrong size. ( totally my fault) Again, I was greeted warmly by an associate that welcomed me in. I went to pick up the correct size and found a cute top I wanted to try on. Shannon greeted me warmly, opened a room, and gave me her opinion when I asked and she was spot on! When I went to do my return, Molly and Vaga assisted me at the register. I showed Vaga that the green top, which I thought had a small mark on it. She even took me out in to the natural light to check. When she sensed my hesitation about buying it she check if she had another in the back and went quickly to get me a new one. All the young ladies were friendly, helpful and kind! Definitely a 5 star review! @Lululemon you’re doing a great job finding the right people for your store and this is why I only shop at your Cranston, Rhode Island location!
• EG

  Elizabeth Grammas

  Jun 3, 2025
  5.0
  I had the absolute pleasure of working with Alyssa and Christopher while preparing for my professional gym photo shoot, and I can’t speak highly enough of their exceptional service. From the moment I walked in, they both went above and beyond to help me find the perfect outfits. They were not only incredibly knowledgeable about fit and style, but also genuinely enthusiastic about helping me feel confident and camera-ready. Alyssa had a great eye for detail, suggesting pieces that complemented my physique and the overall aesthetic I was aiming for. Christopher brought a fantastic energy and offered thoughtful input on color coordination and functionality for the shoot. What really stood out to me was their dedication—they even stayed late to make sure I had everything I needed, never rushing the process and always focused on making the experience stress-free and enjoyable. Thanks to Alyssa and Christopher, I walked into my shoot feeling prepared and looking my best. Their professionalism, expertise, and kindness made all the difference. I highly recommend working with them if you’re looking for personalized, top-notch service! - Sia, Elizabeth, Angela, Elizabeth M
• AL

  Amy L.

  Oct 28, 2023
  1.0
  Went there on a Saturday morning. Over 5 girls and no one asked if they could help, why would they since were too busy talking about their personal lives. I made eye contact with a few of them several times and smiled hoping it get assistance and only received indifference in return. Very surprised as other stores are nice and attentive.

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