lululemon

4.1
242 reviews

About

Sportswear StoreWomen's Clothing StoreMen's Clothing Storelululemon athletica
Founded in Vancouver BC in 1998, the first lululemon shared its retail space with a yoga studio. We've been growing ever since, and our technical yoga and run clothes are now available in countries all over the world. We want to elevate the world from mediocrity to greatness. Our Mission Statement is to create components for people to live longer, healthier, fun lives. We make technical athletic apparel for yoga, dancing, and most other sweaty pursuits. All lululemon locations have strong ties to our local communities.

Details

  • Cash onlyNot available
  • Curbside pickupNot available

Location

lululemon
2450 BLVD Laurier, Quebec, QC
G1V 2L1, Canada

Hours

Reviews

4.1
242 reviews
5 stars
137
4 stars
49
3 stars
21
2 stars
7
1 star
28

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised the friendly and helpful staff, there were significant complaints about poor customer service experiences, including issues with returns and online orders.

Product Quality

Customers expressed mixed feelings about product quality, with some praising the materials and comfort, while others reported issues with durability and sizing.

Pricing Concerns

Several reviews highlighted that the prices are considered high, with some customers questioning the value for money given the quality issues.

Store Experience

The store atmosphere received positive remarks for being welcoming and well-organized, although some customers noted a lack of product variety and long wait times.
  • CB
    Carole Brodeur
    Dec 20, 2025
    5.0
    Très bon service 👍
  • ES
    Emmeff Scrapwood
    Dec 14, 2025
    2.0
    Pas représentatif de ce qu'ils montrent en ligne. Peu de diversité et les prix sont quand même élevés.
  • TL
    Tobyz Laclair
    Dec 13, 2025
    1.0
    I recently visited the Lululemon store in Québec and had a frustrating experience. When I requested a paper receipt, I was told that I couldn't pay unless I provided my email. The staff member seemed unwilling to get a paper receipt and insisted that I give my email instead. This led to my payment being refused, and I ended up leaving the store without making a purchase. It was disappointing and inconvenient, especially considering the store's reputation for excellent customer service.
  • AM
    Alissa Mercier-Bezeau
    Dec 11, 2025
    1.0
    Je tiens à partager mon expérience très décevante avec Lululemon. J’ai acheté une carte-cadeau d’un montant de 75$, montant clairement indiqué sur ma facture comme payé. Pourtant, lorsque j’ai voulu l’utiliser, la carte affichait 0$. J’ai contacté Lululemon pour faire corriger ce problème, mais on m’a refusé toute solution, malgré la preuve d’achat. Je trouve inacceptable qu’une entreprise de cette envergure n’assume pas son erreur et laisse le client sans recours, surtout lorsqu’il existe une preuve claire du montant payé. Aujourd’hui, je me retrouve avec une carte-cadeau inutilisable et aucune aide du service client. Je ne recommanderai plus cette entreprise et je choisis de rendre cette expérience publique afin d’éviter que d’autres clients vivent la même situation.
  • MP
    Marie Picard
    Dec 10, 2025
    5.0
    J’y suis allé mardi, j’ai été guidé par Florence qui a été vraiment à l’écoute pour moi! super expérience j’y retournerai c’est sûr

Frequently Asked Questions About lululemon

What is lululemon's mission statement?

lululemon's mission is to create components for people to live longer, healthier, fun lives, by making technical athletic apparel for yoga, dancing, and other activities.

What types of products does lululemon offer at this location?

This lululemon store offers technical athletic apparel primarily for yoga, running, and other active pursuits, including both men's and women's clothing.