Business Details
About
Sportswear StoreWomen's Clothing StoreMen's Clothing Store
Founded in Vancouver BC in 1998, the first lululemon shared its retail space with a yoga studio. We've been growing ever since, and our technical yoga and run clothes are now available in countries all over the world. We want to elevate the world from mediocrity to greatness. Our Mission Statement is to create components for people to live longer, healthier, fun lives. We make technical athletic apparel for yoga, dancing, and most other sweaty pursuits.
All lululemon locations have strong ties to our local communities.
Details
- Cash onlyNot available
- Curbside pickupNot available
Location
Hours
Reviews
4.2
327 reviews
5 stars
204
4 stars
66
3 stars
16
2 stars
7
1 star
34
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some staff are praised for being friendly and helpful, others are criticized for being rude and unprofessional.
Product Quality
Customers appreciate the quality of Lululemon products, but there are complaints about specific items falling apart or not meeting expectations.
Store Environment
The store is generally described as clean and well-organized, with a welcoming atmosphere, although some customers noted issues with noise and limited space.
Staff Knowledge
While many reviews highlight knowledgeable and attentive staff, there are instances of inconsistent service and lack of professionalism.
Pricing Concerns
Several customers mention that the prices are high, with some questioning the value for money given the quality and service experiences.
- AAAntoine AssaadNov 10, 20251.0Rating only applicable if you are waiting for a friend or girlfriend. No washroom or confortable seats. Seat only near dressing area and they fold their clothes there. Manager makes you feel like a thief by making it obvious (not discrete) to check on you. Was really umcofortable even when we spent over 200$. I recommend the Eaton centre location. Plenty of seats, washroom, and you feel confortable.
- ZZZDOct 8, 20255.0Friendly staff.
- SBSophie BellSep 10, 20251.0I’m very disappointed with lululemon. Bought a tennis skirt which is completely falling apart went to lululemon to see if they would do anything but they have completely refused. The skirt is only two years old and only worn it 6 times. I’m never going to shop here again.
- CAChristie ASep 7, 20252.0As a loyal Lululemon customer for over 10 years, I was extremely disappointed with the level of customer service at the store. I went in to return a faulty item. An associate of the store immediately rejected my request citing that the issue was due to the colour choice of the item -- this was contrary to Lululemon's quality promise. As I was being turned away, another associate overheard my issue, and noted that my request was valid and processed the return. The initial associate just left the conversation. It was odd that the standards of the store were not consistent across the board. I felt awkward and confused due to the conflicting views of the associates.
- NGNina GardesSep 3, 20255.0Super friendly staff! Had a couple problems with my account and Annabelle was able to get it all sorted out. The staff is always super welcoming and can order things for you if they don’t have it in size/color! My favorite Lululemon to shop at because of its amazing environment :)
Frequently Asked Questions About lululemon
What are the opening hours of lululemon on Thursdays?
lululemon on Ste Catherine St W is open from 10:00 AM to 9:00 PM on Thursdays.
Does lululemon offer any pickup or delivery services?
Yes, lululemon offers curbside pickup service.
Where is the lululemon store located in Montreal?
The lululemon store is located at 1232 Ste Catherine St W, Montreal, QC, H3G 1P1, Canada.
How can I contact lululemon Ste Catherine St W store via email?
You can contact lululemon Ste Catherine St W store by emailing stecatherine-store@lululemon.com.
Is lululemon open on December 25th during the holidays?
No, lululemon is closed on December 25th.
What type of products does lululemon specialize in?
lululemon specializes in technical athletic apparel for yoga, dancing, running, and other athletic activities.
Does lululemon on Ste Catherine St W have in-store shopping availability?
Yes, this lululemon location offers in-store shopping.
Can I pick up my order curbside at this lululemon store?
Although curbside pickup is mentioned as a service, the Google attributes indicate this location does not offer curbside pickup; in-store pickup is available.
What nearby stores can I visit for more sportswear options near lululemon?
Nearby sportswear stores include adidas, Adidas Originals Store, New Balance, Oakley, and The North Face, all within close proximity to lululemon on Ste Catherine St W.
Are there any nearby places to grab a coffee or smoothie near lululemon?
Yes, College Cafe, a coffee shop and smoothie juice bar, is located near lululemon on Ste Catherine St W.
What entertainment options are available near lululemon on Ste Catherine St W?
Nearby entertainment includes Laser Game Evolution and Laser Quest, both offering laser tag and other activities, great for fun before or after shopping at lululemon.