Business Details
About
Clothing StoreMen's Clothing StoreSportswear StoreSporting Goods StoreWomen's Clothing StoreChildren's Clothing StoreShoe StoreLeather Goods StoreFashion Accessories Store
Details
- Mobile paymentsAvailable
- Cash onlyNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
3.8
253 reviews
5 stars
132
4 stars
45
3 stars
19
2 stars
7
1 star
50
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for being helpful and attentive, others were reported as rude and dismissive.
Product Availability
Customers noted limited variety in product selection and issues with stock availability, particularly during busy times.
Store Experience
The shopping environment received positive remarks for cleanliness and presentation, but some customers experienced frustration with long wait times and staff unavailability.
Return Policy
Several reviews highlighted confusion and dissatisfaction with the return policy, particularly regarding sale items, leading to customer frustration.
Staff Professionalism
While some staff members were commended for their professionalism and helpfulness, others were criticized for poor attitudes and lack of engagement.
- CMCelina MungrooNov 3, 20254.0There's absolutely nothing a thing wrong with this store. Do I love it? I like it. I went there for a specific shoe. It had been several years since I stepped foot into Lacoste or bought that brand. The service was basic. No promotions unlike most of the other stores. Clean. Nice selection of items at high prices. I got what I wanted. I probably won't be back in that store for another few years. If and when I buy Lacoste again, it'll probably be at an outlet or Browns cause I like buying on sale. This store is for true Lacoste enthusiasts.
- HZHelen ZhangOct 2, 20255.0Variety of newest collections and designers limited edition items. I have been there several times, so almost the whole team here we knew each other. Especially Marrie was super helpful! They are diligent and friendly, patient and supportive. Always give great suggestions and prepare the goods for best presentation. The shop manager offered me gift and if you always buy from Lacoste then it’s better to get a stamp card from them, you could accumulate stamps to get discount when it reached certain amount!
- HBHayet BazizAug 25, 20253.0Je ne laisse jamais d’avis mais ça fait 2h ( samedi 23 août vers 15/16h) je suis passée à Lacoste ( j’ai l’habitude d’y aller.j’ai demandé à un monsieur Avec des cheveux longs Il portait un t-shirt Bleu et Pantalon beige. Je lui ai juste demandé quel serait l'équivalent d’un 44 Européen . Il m’a sorti tout un discours qu’il ne peut pas m’aider et que je devais avoir plus de détails et que tout ce que je dis est incohérent .ce qui m’a très énervé je trouve qu’il aucun sens en service à la clientèle car il était très hautain . J’ai ensuite demander à Milou si c’était un simple employeur et un gérant il m’a dit que c’est l’un des gérants ensuite un autre employeur me dit qu’il ne fait pas partie des gérants . bref tout ça pour dire que c’était la dernière fois que je viens à Ce Lacoste alors qu’avant Je venais une fois par semaine .
- VLValentin LEMOINEAug 10, 20252.0Typique d’ici mais bon… tu ne sais pas trop à quoi servent les vendeurs, tous ensemble à discuter au fond du magasin mais personne pour s’occuper de toi
- TPTiago pereiraJul 31, 20254.0Vendeurs et vendeuse très sympa à l’écoute et très serviable
Frequently Asked Questions About Lacoste
What are the operating hours of Lacoste on weekdays?
Lacoste is open from 10:00 AM to 7:00 PM Monday through Wednesday, and until 8:00 PM on Thursday and Friday.
Is Lacoste open on weekends?
Yes, Lacoste is open on Saturdays from 10:00 AM to 6:00 PM and on Sundays from 10:00 AM to 5:00 PM.
Where is Lacoste located in Montreal?
Lacoste is located at 1011 Rue Ste-Catherine Ouest, Montreal, QC, H3B 2V5, Canada.
Does Lacoste have wheelchair accessible entrance?
Yes, Lacoste offers a wheelchair accessible entrance for customers.
Can I use mobile NFC payment methods at Lacoste?
Yes, Lacoste accepts mobile NFC payments, providing convenient contactless payment options.
How can I contact Lacoste store in Montreal?
You can reach Lacoste by phone at +1 514-985-1212 or email at lacoste.ste-catherine@lacoste.com.
What types of products does Lacoste Montreal offer?
Lacoste offers clothing for men, women, and children, sportswear, shoes, leather goods, and fashion accessories.
Are there other Lacoste boutiques nearby?
Yes, there are multiple nearby Boutique Lacoste stores offering similar clothing options, providing convenient alternatives for shopping.
What other shoe stores are close to Lacoste Montreal?
Nearby shoe stores include OTH sneakers, ALDO, and Vans by OTH, which customers can visit for a variety of footwear options.
What nearby places of interest can I visit around Lacoste store?
Besides shopping at Lacoste, you can visit Watchstation International for jewelry and gifts, and WeWork 1010 Sainte-Catherine Ouest for coworking and business services.