Feedback on customer service is mixed; while some employees received praise for being helpful and attentive, others were reported as rude and dismissive.
Product Selection
Customers noted a good selection of high-quality items, but some expressed disappointment over limited variety and stock availability.
Store Experience
The store environment was generally described as clean and pleasant, but there were complaints about inconsistent service and issues with store hours.
Return Policy
Several customers expressed frustration over unclear return policies, particularly regarding sale items, leading to dissatisfaction with the shopping experience.
ML
Mathieu Lacasse
3 days ago
5.0
Impeccable, Adam c'est un bon !!!
CP
Christian Pico-Olmos
6 days ago
5.0
Very cute
CM
Celina Mungroo
Nov 3, 2025
4.0
There's absolutely nothing a thing wrong with this store. Do I love it? I like it. I went there for a specific shoe. It had been several years since I stepped foot into Lacoste or bought that brand. The service was basic. No promotions unlike most of the other stores. Clean. Nice selection of items at high prices. I got what I wanted. I probably won't be back in that store for another few years. If and when I buy Lacoste again, it'll probably be at an outlet or Browns cause I like buying on sale. This store is for true Lacoste enthusiasts.
HZ
Helen Zhang
Oct 2, 2025
5.0
Variety of newest collections and designers limited edition items. I have been there several times, so almost the whole team here we knew each other. Especially Marrie was super helpful! They are diligent and friendly, patient and supportive. Always give great suggestions and prepare the goods for best presentation. The shop manager offered me gift and if you always buy from Lacoste then it’s better to get a stamp card from them, you could accumulate stamps to get discount when it reached certain amount!
HB
Hayet Baziz
Aug 25, 2025
3.0
Je ne laisse jamais d’avis mais ça fait 2h ( samedi 23 août vers 15/16h) je suis passée à Lacoste ( j’ai l’habitude d’y aller.j’ai demandé à un monsieur Avec des cheveux longs Il portait un t-shirt Bleu et Pantalon beige. Je lui ai juste demandé quel serait l'équivalent d’un 44 Européen . Il m’a sorti tout un discours qu’il ne peut pas m’aider et que je devais avoir plus de détails et que tout ce que je dis est incohérent .ce qui m’a très énervé je trouve qu’il aucun sens en service à la clientèle car il était très hautain . J’ai ensuite demander à Milou si c’était un simple employeur et un gérant il m’a dit que c’est l’un des gérants ensuite un autre employeur me dit qu’il ne fait pas partie des gérants . bref tout ça pour dire que c’était la dernière fois que je viens à Ce Lacoste alors qu’avant Je venais une fois par semaine .
You can reach Lacoste by phone at +1 514-985-1212 or email at lacoste.ste-catherine@lacoste.com.
What types of products does Lacoste Montreal offer?
Lacoste offers clothing for men, women, and children, sportswear, shoes, leather goods, and fashion accessories.
Are there other Lacoste boutiques nearby?
Yes, there are multiple nearby Boutique Lacoste stores offering similar clothing options, providing convenient alternatives for shopping.
What other shoe stores are close to Lacoste Montreal?
Nearby shoe stores include OTH sneakers, ALDO, and Vans by OTH, which customers can visit for a variety of footwear options.
What nearby places of interest can I visit around Lacoste store?
Besides shopping at Lacoste, you can visit Watchstation International for jewelry and gifts, and WeWork 1010 Sainte-Catherine Ouest for coworking and business services.