Quand on appelle en boutique, on tombe sur de la musique et on est planté là de façon indéfinie. J'ai eu l'idée d'appeler Ogilvy pour vérifier si la ligne est en dérangement, mais il paraît qu'ils ne répondent pas, il faut passer par Ogilvy, qui leur envoit un courriel ( what ???) J'aimerais une façon plus facile et rapide de joindre la boutique.
GT
Gusto Tours
Sep 25, 2025
4.0
Need to know people inside to be served better. Sometimes no one to attend. No special treatment even if you buy over 15 000 dollars items. I mean I saw better treatment in other high end stores.
RR
Rania daoudi Rania
Jul 28, 2025
1.0
Je suis allé hier avec mon copain au Chanel du Holt Renfrew pour acheter un sac, et je n’ai jamais vu un service client aussi médiocre. Dès qu’on est entrés, personne ne nous a adressé la parole alors qu’on avait clairement l’air perdus (heureusement qu’un agent de sécurité nous a dit qu’on allait peut-être être servis un jour).
Une vendeuse nous a vus, mais j’ai dû moi-même aller la déranger pour qu’elle daigne m’aider. Aucun effort, aucune attention, aucun sac proposé pour voir les modèles. Rien.
Franchement, c’est la première fois que je mets les pieds dans un Chanel où on ne sert même pas un verre d’eau ou de champagne. Expérience lamentable. Résultat : je suis allé acheter mon sac chez YSL puisque le service client était impeccable, et la prochaine fois, je mettrai les pieds au Chanel de Royalmount, là où on sait traiter les clients correctement.
JJ
Jessy
May 28, 2025
5.0
Olivia was absolutely fantastic! She was knowledgeable, professional and very helpful. Thank you so much Olivia!❤️
What products and services does CHANEL in Montreal offer?
CHANEL offers iconic couture ready-to-wear, leather goods, shoes, accessories, watches, high jewelry, fragrances, and beauty products.
Where is CHANEL located in Montreal?
CHANEL is located at 1307 Rue Sainte-Catherine Ouest, Ogilvy, Montreal, QC, H3G 1P7, Canada.
What are the opening hours of CHANEL in Montreal?
CHANEL is open Monday to Wednesday from 10:00 to 18:00, Thursday and Friday from 10:00 to 20:00, Saturday from 10:00 to 19:00, and Sunday from 11:00 to 18:00. It is closed on December 25 and January 1.
How can I contact CHANEL Montreal?
You can contact CHANEL Montreal by phone at +1 514-842-7318.
Does CHANEL Montreal have an online presence?
Yes, CHANEL Montreal is on Facebook (facebook.com/110709937261934), Instagram (@chanelofficial), Twitter (@CHANEL), and their website is https://www.chanel.com/ca-fr/mode/services/boutique-montreal-holt-renfrew/.
Are there other luxury boutiques near CHANEL Montreal?
Yes, nearby luxury boutiques include Moncler, Prada, Louis Vuitton, Hermès, and Dior, all offering various high-end fashion products.
What can I do after visiting CHANEL at La Maison Ogilvy?
After your visit to CHANEL, you can explore La Maison OGILVY, a nearby department store, as well as other luxury boutiques like Louis Vuitton and Hermès, for a complete shopping experience.
How can I find CHANEL Montreal using public transportation or nearby landmarks?
CHANEL is located in the Ogilvy area on Rue Sainte-Catherine Ouest, near well-known boutiques such as Moncler and Prada, making it easy to locate when navigating through these nearby landmarks.
Are there other fashion stores near CHANEL that I can visit?
Yes, nearby fashion stores include Lacoste Ogilvy Boutique, Max Mara, Le Château, BOSS Shop, and Emporio Armani Donna Montreal Holt Renfrew, offering a variety of clothing and accessories.
What type of fashion categories does CHANEL Montreal belong to?
CHANEL Montreal is categorized as a clothing store and fashion accessories store, specializing in high-end couture and luxury fashion items.