Canada Goose Montreal

3.8
535 reviews

About

Clothing StoreMen's Clothing StoreWomen's Clothing StoreChildren's Clothing StoreCanada Goose

Details

  • DeliveryAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

Canada Goose Montreal
1020 Saint-Catherine St W, Montreal, QC
H3B 5L2, Canada

Hours

Reviews

3.8
535 reviews
5 stars
287
4 stars
90
3 stars
23
2 stars
20
1 star
115

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised the attentive and knowledgeable staff, several reviews highlighted poor customer service experiences, particularly regarding warranty issues and product quality concerns.

Product Quality

There are significant concerns about the quality of Canada Goose products, with multiple customers reporting issues such as defective zippers, inadequate insulation, and dissatisfaction with the warranty process.

Shopping Experience

The in-store experience received mixed reviews; some customers enjoyed the personalized service and cold room for testing jackets, while others faced long wait times and felt ignored by staff.

Pricing Concerns

Customers frequently mentioned the high prices of Canada Goose products, with some feeling that the quality did not justify the cost.
  • SS
    Selma
    Jan 5, 2026
    5.0
    Durant mon passage aujourd’hui à Canada goose, Saint Catherine, j’ai reçu un service exceptionnel et extraordinaire de la part d’Ilyan, il était très gentil, sympa, et très serviable. Et avec Mary, dans les caisses, elle était trop fine, gentille, sympa et souriante. C’est rare de trouver ce genre de service exceptionnel et extraordinaire. Merci beaucoup Ilyan et merci énormément Mary.
  • PT
    Pierre-Paul Tellier
    Dec 29, 2025
    5.0
    Great coats
  • SS
    Samy
    Dec 25, 2025
    1.0
    Extremely disappointing experience at the Canada Goose store. For a brand that charges premium prices, the customer service was shockingly poor. Staff were dismissive, unhelpful, and showed little interest in assisting or resolving concerns. Simple questions were met with attitude, and follow-up support was nonexistent. When you’re paying this much, basic professionalism and respect should be a given — unfortunately, that was completely missing here. I would not recommend shopping in-store based on this experience.”
  • JM
    Jardinet Matthieu
    Dec 12, 2025
    5.0
    J’ai eu un problème avec une veste et le vendeur a été très sympathique et compréhensif. Il a bien voulu me la changer. Le personnel est très pro et aimable. La qualité des produits est excellente
  • HZ
    Helen Zhang
    Dec 7, 2025
    5.0
    Excellent service! From entrance guide until cashier, everything goes smoothly and efficiently. Staffs are quite helpful and diligent, patient as well. I had great interaction with Julie, we spited on my best choice immediately.

Frequently Asked Questions About Canada Goose Montreal

Where is Canada Goose Montreal located?

Canada Goose Montreal is located at 1020 Saint-Catherine St W, Montreal, QC, H3B 5L2, Canada.

What are the standard opening hours of Canada Goose Montreal?

Canada Goose Montreal is open Monday to Wednesday and Saturday from 10:00 AM to 7:00 PM, Thursday and Friday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 6:00 PM.