I waited patiently for my turn to be helped. When it was finally my turn, I asked for new lenses for my Meta glasses. The employee made me fill out a form that took less than two minutes, then immediately abandoned me to go help another customer.
Instead of referring that customer to a coworker, he chose to handle it himself and left me waiting over 10 minutes. It was very obvious that he prioritized a $750 sale over my $200 request. I don’t know if employees work on commission, but that’s exactly how it felt.
This is extremely disrespectful and unprofessional. Customers should not be treated differently based on how much money they’re spending. Terrible service, and I will not be returning.
NS
Nathalie Sawyer
Dec 17, 2025
5.0
J'ai été accueilli par Vishally. Elle m'a accueilli de façon à me faire sentir à l'aise aucune pression pour l'achat.
J'ai choisi une paire de lunettes memais la couleur n'était pas exactement ce que je voulais. Elle m'a tout de suite montré les options qui mettaient offertes. Elle savait exactement ce que je cherchais.Vishally est une jeune femme très sympathique et à l'écoute des gens. Elle est un atout pour Ray-Ban. Ma commande est arrivée quelques jours après en magasin à ma demande. Car je sais que je vais besoin d'un ajustement pour la monture.
Lorsque je suis allée récupérer mes lunettes. Paul m'a très bien accueilli et nous avons ouvert le paquet qui contenait mes lunettes et la monture avait des égratignures. Il a immédiatement refait une commande. Il s'est excusé du désagrément. Quelques jours plus tard on m'a rappelé et je suis allée récupérer mes lunettes de soleil. Cette fois j'étais accueilli par Aziz et Karim. Encore une fois très bel accueil. Karim à ajusté ma monture et je suis entièrement satisfaite de son professionnelisme.
Je tiens à remercier les employés de Ray-Ban pour le excellent service.
TL
Tristan Lam-Flowerday
Dec 9, 2025
1.0
Répond au téléphone et racroche 2x.
SA
Sir Ace
Dec 7, 2025
5.0
Had an amazing service by Paul and V!
They went above and beyond for my request!
10/10
TV
Tri Vu
Nov 14, 2025
5.0
Excellent service avec Karim
J’ai obtenu tout les informations nécessaires pour mes lunettes meta IA Gen 2.
Merci
What are the opening hours of Ray-Ban at 3035 Boul Le Carrefour, Laval?
Ray-Ban is open from 10:00 to 18:00 on Monday and Tuesday; 10:00 to 21:00 from Wednesday to Friday; 09:00 to 17:00 on Saturday; and 10:00 to 17:00 on Sunday.
Where is the Ray-Ban store located in Laval?
The Ray-Ban store is located at 3035 Boul Le Carrefour, R031A, Laval, QC, H7T 1C8, Canada.
Which brand of sunglasses can I find at this Ray-Ban store?
This store carries Ray-Ban brand sunglasses.
What categories does the Ray-Ban store at Laval belong to?
The store falls under Ray-Ban, Sunglasses Store, and Fashion Accessories Store categories.
How can I contact the Ray-Ban store at Laval?
You can reach the Ray-Ban store at +1 438-817-9474.
Is the Ray-Ban store at Laval currently open?
The store is not closed and operates according to its listed hours.
What popular stores are located near the Ray-Ban store at 3035 Boul Le Carrefour?
Nearby stores include Aerie, American Eagle, Lush Cosmétiques Laval - Carrefour Laval, Swatch, Armani Exchange, and Forever 21, providing a variety of clothing, beauty, and fashion options.
Are there any restaurants near the Ray-Ban store where I can grab a meal?
Yes, nearby dining options include Poulet Rouge, a barbecue restaurant, KFC for fast food chicken, Columbus Café & Co for coffee and light meals, La Cage sports bar, and Real Fruit Bubble Tea for beverages.
Can I visit other fashion accessories stores near the Ray-Ban location?
Absolutely, nearby fashion accessories stores include ALEX AND ANI, Thomas Sabo, Lacoste boutique, and Little Burgundy Shoes among others.
Is the Ray-Ban store at 3035 Boul Le Carrefour in Laval accessible via local telecommunications companies?
Yes, nearby telecommunications providers include Laval - Carrefour Laval, Fido, and Cellrox, which may help with mobile phone services or device purchases during your visit.