Windsor

Reviews

• JM

  Jackie Molnar

  Nov 22, 2025
  1.0
  The manager here is so beyond disrespectful. I cannot believe how ignorant she was and I'm truly baffled Windsor lets someone this unprofessional handle their business. I purchased a dress here and was asked to put in an email. I told her no thank you and she informed me I wouldn't be able to make any returns without a connected email so I entered my email. When I attempted to return the dress I was informed it was a non returnable item (it was on the tag so it was my mistake for not seeing it) but I also was not informed at purchase that it was a non returnable item. When I attempted to return the item I asked about how I was forced to enter an email since it was the same woman who has rung me up. She said that she did not say that to me and that she's that boss here and to not put word in her mouth and began to laugh with her coworker. I have gotten at least a dozen promotional entail from Windsor since entering my email and previously being a retail manager I know that you can get rewards from getting people to sign up with an email. Absolutely appalling.
• DL

  Daiva Labutyte

  Oct 19, 2025
  1.0
  My daugther bought two dresses a week ago and tried to return one today but the store associate was very rude and accused her of wearing this dress. I came just to deal with it and she did t even let me speak, she cut me off and walked away. The dress had tags attached and hasn’t been worn by my daugther. I pointed out that there were many girls who tried this dress In The store before we bought it. But no luck. She simply walked away from the register when I asked for a store manager. Very disappointed with the service and attitude.
• KJ

  Krea Jackson

  Jun 10, 2024
  1.0
  Came to Windsor today looking for a dress. The store is closed even though it is store hours. One of the associates is sitting outside the store waiting and informing me and other customers that the store is closed for now and she has no idea when it will be opening back up but that it will open back up today. When I asked her why she repeated the store is closed for now… the store is closed for now… I’ve counted at least 4 customers attempt to stop at the store only to be told that the store is closed for now. What in the ghetto mess is going on at Windsor?

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