Primark

Reviews

• YN

  Your worse Nightmare

  Jan 17, 2026
  1.0
  Horrible disrespect attitude from security i have mixed kids and watching how white people cant get help was horrendous but my mixed child was taken right away when the woman realized I was w him she apparently rolled her eyes and called me privileged which I exited the store without the items I took 2 hours to pick out
• PD

  Pinkie Svendsen Davis

  Jan 17, 2026
  1.0
  Watched a elderly man. Get screamed at when he simply asked to speak to a manager the young kids at the register were extremely rude my husband wanted to leave so if your white basically told not to shop here
• LR

  Lisa Riker

  Dec 22, 2025
  5.0
  First time shopper here. Didn't find what I was looking for but the selection was great.
• LF

  Luis Fontánez

  Nov 5, 2025
  1.0
  Dear Primark Management, I am writing to report an unsafe and unprofessional experience that occurred two days ago at your Willow Grove Mall location. I visited the store with my family, including my 2-year-old child. We entered from the mall’s 3rd-floor entrance, unaware of the store’s exact closing hours. A security guard saw us enter but did not mention that the store was about to close. Shortly after, we heard the closing announcement, so we immediately went to the register to pay and head back toward the mall to reach our car, which was parked near the food area. However, two security employees—a man and a woman (both African American, the woman with long hair)—spoke to us very rudely and told us, “It’s closed. If you didn’t hear the announcement, that’s your problem.” I responded that I do speak English and clearly heard the announcement, but it was never stated that customers could not exit back into the mall. Their response was simply, “Oh well.” We were then forced to exit through an outside area and walk across the entire parking lot in the cold with our 2-year-old child. This situation was not only disrespectful but also unsafe and inconsiderate, especially for families with small children. I would appreciate it if a store or district manager could contact me regarding this incident. The lack of communication and the unprofessional behavior from security need to be addressed to prevent this from happening to other customers.
• LS

  Lynn Stevens

  Oct 16, 2025
  5.0
  Store is clean , neat , well organized. Prices are ok , really good deals on some items , others a little more it just depends on what you're looking for or need at the time. But I like it!

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