Primark

Reviews

• LF

  Luis Fontánez

  Nov 5, 2025
  1.0
  Dear Primark Management, I am writing to report an unsafe and unprofessional experience that occurred two days ago at your Willow Grove Mall location. I visited the store with my family, including my 2-year-old child. We entered from the mall’s 3rd-floor entrance, unaware of the store’s exact closing hours. A security guard saw us enter but did not mention that the store was about to close. Shortly after, we heard the closing announcement, so we immediately went to the register to pay and head back toward the mall to reach our car, which was parked near the food area. However, two security employees—a man and a woman (both African American, the woman with long hair)—spoke to us very rudely and told us, “It’s closed. If you didn’t hear the announcement, that’s your problem.” I responded that I do speak English and clearly heard the announcement, but it was never stated that customers could not exit back into the mall. Their response was simply, “Oh well.” We were then forced to exit through an outside area and walk across the entire parking lot in the cold with our 2-year-old child. This situation was not only disrespectful but also unsafe and inconsiderate, especially for families with small children. I would appreciate it if a store or district manager could contact me regarding this incident. The lack of communication and the unprofessional behavior from security need to be addressed to prevent this from happening to other customers.
• LS

  Lynn Stevens

  Oct 16, 2025
  5.0
  Store is clean , neat , well organized. Prices are ok , really good deals on some items , others a little more it just depends on what you're looking for or need at the time. But I like it!
• YY

  Yaya Yousif

  Oct 7, 2025
  5.0
  I love it 😀
• DG

  Daily sudoku Game

  Aug 22, 2025
  1.0
  I bought shoes for my kid 2 days ago, but the size didn't fit, I came to return them but they refused.It's against the law.
• LG

  L T Gra

  Aug 22, 2025
  3.0
  Такое.... Дешёвая одежда из дешёвой ткани

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