Phantom Fireworks of Allentown

Reviews

• TV

  Theodore Volack

  Oct 16, 2025
  5.0
  Great place, but high prices and they didn't have much of a selection
• AA

  Amaya Avecillas

  Jul 11, 2025
  5.0
  Ally was awesome !!! Great customer service
• JR

  J. R.

  Jul 5, 2025
  3.0
  They definitely are overcharging for items in this place.
• DD

  Deldorita Dennis

  Jul 4, 2025
  5.0
  I Celebrate my Mom's Birthday. It's Her Birthday today 🎉🎉🎉🎉🎉. Rest in Paradise.
• PP

  P Pantaleone

  Jul 1, 2025
  1.0
  Coupon Scam!! New Yorkers Beware!! Ticked off Veteran here!! Do NOT waste your time at this location. Go directly to the nearby Easton shop instead! So I get this awesome coupon in the mail a month ago from Phantom Fireworks offering any $269 assortment for just $99.99. I live in NY, but were going to PA in a week so I go to their awesome website, spend hours watching previews etc. And settle on the "Uncle Sam" Kit priced on the website for exactly $269.99! Full of Roman Candles, sparklers, aerials great stuff to watch, and use with the kids Right?! Except they tried to pass off a much smaller package called the 'Uncle Abe' as the product on sale. After a long drive we get there, we can't even find the "Uncle Sam". I find 'Uncle Abe' (somewhat confused by the name) and I look at the description and nothing I wanted is in there, no sparklers etc. "Dang, they sold out," I think, but I ask for help...And Bingo! There it is! "Uncle Sam!" Except NOW it rings up $349.99 and of course, isn't eligible for the coupon. Only the Uncle Abe assortment is $269.99. I tell them I'm not interested in the 'Uncle Abe' because it doesnt have the little stuff in it. Hoping it's just an error and not an outright scam I say "Hey that's not right 'Uncle Sam Kit' is on your website at $269.99. Can we get someone to help?" <screenshot below> And here's where we meet the "head cashier" who refused to give us her name. This young nasty girl starts lying through her teeth and talking down to us like we're too stupid to have read the numbers right on their website. Blaming the website, she then begins to suggest the site is location-specific pricing. It isn't. They only offer a location finder. That the site "hasn't been updated"...it was, their homepage just added a countdown to the Fourth of July. Now we ask for the manager. Ralph begins by calling me sir. Good start but nope, "Just a woman who wore combat boots" is emblazoned across my t-shirt and I tell him so. <photo below> He also refused to honor the advertised price. Refused to even look. And then begins explaining the difference between his work history and the head cashier's, as his reason for not doing his job. As though, it was relevant to their illegal practices of false advertisement. She then, chimes in to say false advertising isn't illegal and simply states there's nothing they could do, while proudly handing me the phone number to corporate... I will be using it. New Yorkers and Veterans I strongly recommend you Skip this store!!!

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