Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Whitehall, PA location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
1,540 reviews
5 stars
846
4 stars
397
3 stars
171
2 stars
58
1 star
68
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on staff friendliness; some customers praised helpful associates while others reported rude behavior and unhelpfulness.
Product Selection
Customers appreciated the variety of clothing and home goods, but some noted issues with stock levels and a lack of trendy options.
Pricing
Many customers found prices to be high, even with sales, while others appreciated the value and discounts available.
Store Condition
The store was generally described as clean and well-stocked, but some customers expressed dissatisfaction with the layout and need for updates.
Return Policy
Customers had varied experiences with the return policy, with some praising the ease of returns while others faced challenges.
- PTPhyllis ThomasNov 12, 20255.0My friend and I went there today. We got some good bargains we're very sad that it will be closing soon. JCPenney has always been an excellent store for great products and great prices
- KDKassandra DeJesusNov 7, 20255.0First impression was amazing! Madeline was truly great. Her customer service is the best and she made my daughter feel amazing ! I will definitely be using this location for photos moving forward.
- TFThe Cosmic FaeOct 30, 20255.0Angelina was awesome to work with!!:D
- JSJoshua SanchezOct 28, 20251.0The woman Kendra or kandra whatever her name is at JC PENNY Register DAYTIME wastes my time having me put in my information for $35 discount, and then she says she can't do the discount, I don't care about the discount I'm buying the shoes anyways but don't waste my time, also suspicious her taking my Information for a "discount" I would definitely fire her.
- LMLindsey MillerOct 16, 20255.0I had such an easy experience purchasing suits from Kendra in the houseware department. She was so kind and friendly and took time to really help. Kendra was very busy and multitasking with multiple customers asking questions and she did it the entire time with a smile. Kendra is a person who will brighten days and really seems to care about who she is helping. I truly appreciate how easy Kendra made my experience. I left smiling. She truly should be recognized for outstanding work. Thank you Kendra!
Frequently Asked Questions About JCPenney
What are the JCPenney store hours at the Lehigh Valley Mall, Whitehall, PA location?
The JCPenney store at Lehigh Valley Mall in Whitehall, PA is open Monday through Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
What types of products can I find at the JCPenney store in Whitehall, PA?
You can find a wide selection of men's, women's, and kids' apparel, footwear, jewelry, accessories, home furnishings, and beauty products including skincare and makeup at JCPenney Whitehall.
Does JCPenney Whitehall offer curbside pickup and free shipping?
Yes, JCPenney Whitehall offers both free shipping and curbside pickup for your convenience.
Is the JCPenney location in Whitehall accessible for wheelchair users?
Yes, this JCPenney store has a wheelchair accessible entrance to accommodate customers with mobility needs.
What payment options are accepted at JCPenney in Whitehall, PA?
They accept American Express, Discover, Mastercard, Visa, checks, and debit cards. Cash is not required exclusively.
Can I shop JCPenney's products online or via an app?
Yes, you can shop via the JCPenney App available on the Apple App Store or visit their website for online shopping and deals.
Are there any beauty services or stores near JCPenney in Lehigh Valley Mall?
Yes, nearby you can find Sephora inside JCPenney, Whitehall Hair Salon, hair_by_emskye, and The Beauty Institute offering a range of beauty and salon services.
Which shoe stores are located near JCPenney at Lehigh Valley Mall?
Nearby shoe stores include Champs Sports, Stride Rite, Vans, and another Champs Sports location, providing plenty of options for footwear shopping.
What recreational or family-friendly places are close to JCPenney in Whitehall?
You can visit Star Park Indoor Playground and Party or Rivals Indoor Battlefield, both great nearby spots for family fun and active play.
How can nearby stores enhance my shopping experience when visiting JCPenney?
You can complement your visit to JCPenney by exploring nearby stores like Carter's for children's clothing, BoxLunch for gifts and souvenirs, Aéropostale and American Eagle for additional apparel options, and enjoy snacks at Auntie Anne's or Jasmine Smoothie World and Bubble Tea.