Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Whitehall, PA location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
1,549 reviews
5 stars
855
4 stars
398
3 stars
171
2 stars
58
1 star
67
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting individual employees for their exceptional service.
Pricing
Customers noted a mix of opinions on pricing, with some finding good deals and others feeling prices were high or not competitive.
Store Condition
Feedback indicated that while the store is generally clean and well-stocked, some customers expressed dissatisfaction with the layout and need for updates.
Product Selection
The store offers a good variety of clothing, especially for men's wear, but some customers felt the selection could be improved for younger demographics.
Returns and Policies
There were mixed experiences regarding return policies, with some customers facing challenges while others received positive assistance.
- CVCarmen VegaDec 22, 20255.0Love it
- FMfidelia MbakaDec 17, 20255.0Decent prices
- TCThomas ContiDec 6, 20255.0Good deal
- MDmohamed doraDec 3, 20255.0Good quality and prices
- PTPhyllis ThomasNov 12, 20255.0My friend and I went there today. We got some good bargains we're very sad that it will be closing soon. JCPenney has always been an excellent store for great products and great prices
Frequently Asked Questions About JCPenney
What are the JCPenney store hours at the Lehigh Valley Mall, Whitehall, PA location?
The JCPenney store at Lehigh Valley Mall in Whitehall, PA is open Monday through Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
What types of products can I find at the JCPenney store in Whitehall, PA?
You can find a wide selection of men's, women's, and kids' apparel, footwear, jewelry, accessories, home furnishings, and beauty products including skincare and makeup at JCPenney Whitehall.
Does JCPenney Whitehall offer curbside pickup and free shipping?
Yes, JCPenney Whitehall offers both free shipping and curbside pickup for your convenience.
Is the JCPenney location in Whitehall accessible for wheelchair users?
Yes, this JCPenney store has a wheelchair accessible entrance to accommodate customers with mobility needs.
What payment options are accepted at JCPenney in Whitehall, PA?
They accept American Express, Discover, Mastercard, Visa, checks, and debit cards. Cash is not required exclusively.
Can I shop JCPenney's products online or via an app?
Yes, you can shop via the JCPenney App available on the Apple App Store or visit their website for online shopping and deals.
Are there any beauty services or stores near JCPenney in Lehigh Valley Mall?
Yes, nearby you can find Sephora inside JCPenney, Whitehall Hair Salon, hair_by_emskye, and The Beauty Institute offering a range of beauty and salon services.
Which shoe stores are located near JCPenney at Lehigh Valley Mall?
Nearby shoe stores include Champs Sports, Stride Rite, Vans, and another Champs Sports location, providing plenty of options for footwear shopping.
What recreational or family-friendly places are close to JCPenney in Whitehall?
You can visit Star Park Indoor Playground and Party or Rivals Indoor Battlefield, both great nearby spots for family fun and active play.
How can nearby stores enhance my shopping experience when visiting JCPenney?
You can complement your visit to JCPenney by exploring nearby stores like Carter's for children's clothing, BoxLunch for gifts and souvenirs, Aéropostale and American Eagle for additional apparel options, and enjoy snacks at Auntie Anne's or Jasmine Smoothie World and Bubble Tea.