Big Diamond Importer & Fine Jewelry

4.9
261 reviews

About

JewelerJewelry BuyerJewelry AppraiserJewelry Repair ServiceDiamonds
BIG Diamond Importers and Fine Jewelry is specializing in Diamond Engagement Rings, Wedding Bands, Custom Made, Repairs and Jewelry Appraisals. We are a division of K.L.D. Diamonds of PA, Inc. A family owned Diamonds Importers / Wholesalers, supplying top quality diamonds to retail stores In Chester County and the Tri-State area for over 26 years!. But Now, the public can buy their diamonds directly through us at our West Chester store! We have a very big Selection of Engagement Rings and Wedding Bands in stock. And a unique selection of fashion jewelry at all price ranges. Unlike internet wholesalers, our customers can come to our store and see our quality selection in person. We Cary Certified Diamonds By: G.I.A / A.G.S. And I.G.I. Our Top priority is to provide customers our experience, personal service, best pricess and complete satisfaction. We are members of the jewelers board of trade (J.B.T)

Details

  • DebitAvailable
  • Accepts checksAvailable

Location

Big Diamond Importer & Fine Jewelry
15 W Gay St, West Chester, PA
19380, United States

Hours

Reviews

4.9
261 reviews
5 stars
255
4 stars
1
3 stars
0
2 stars
0
1 star
5

What are people saying?

AI-generated from recent customer reviews

Customer Service

Ron is consistently praised for his exceptional customer service, being friendly, knowledgeable, and patient throughout the buying process.

Quality of Products

Customers are highly satisfied with the quality of the jewelry, including engagement rings and custom pieces, often describing them as stunning and well-crafted.

Trustworthiness

Many reviews highlight Ron's honesty and integrity, with customers feeling confident in his recommendations and pricing.

Repair Services

The business is noted for its efficient and high-quality repair services, with customers expressing satisfaction with the results.

Personalized Experience

Customers appreciate the personalized attention and tailored experiences they receive, making them feel valued and understood.
  • PL
    Patrick Leicht
    Dec 28, 2025
    5.0
    I had an above and beyond experience here with Eran, for which I am very grateful. I had some ideas for a custom engagement ring design, and Eran personally took the time on a busy evening to discuss and brainstorm with me, offering helpful hints and suggestions. The ring was finished far earlier than expected, looked even better than I had hoped it would be, and was completed for significantly less than a competitor in town had quoted the same work. Thank you Eran for your help and care.
  • LB
    Luke Barone
    Dec 20, 2025
    5.0
    Rob was awesome to deal with. I came in for an engagement ring and needed it by Christmas and he went above and beyond to get it finished in time. I will definitely recommend Big to anyone looking for top notch friendly service as well as fair and transparent pricing.
  • TG
    Taylor Gorbey
    Dec 18, 2025
    5.0
    I’ve referred Ron to countless friends and came back to realize I never gave a review! My husband got my gorgeous engagement ring here and I’m just as obsessed with it as I was 3 years ago. We also got our wedding bands at a wonderful deal! In a world where you can look online at tons of styles but can’t really trust where you buy, going to a real jeweler and getting help from Ron at Big Diamond is the biggest help!! My husband designed my ring based on a few photos I’d sent and let me tell you — he’s not the quickest or probably the most confident at making decisions like this! Thanks to Ron for all his help and expertise for making my dreams come true! 💛
  • SC
    Samuel Cole
    Dec 15, 2025
    5.0
    Bought engagement ring with Ron, amazing guy takes his time and really helps you. Very smart and kind!
  • BW
    Bailey Woods
    Oct 22, 2025
    5.0
    I stopped in to ask if they could clean my ring since my weddding is this weekend. They were happy to help and didn’t charge me despite offering to pay. Very friendly and fast service!

Frequently Asked Questions About Big Diamond Importer & Fine Jewelry

What types of jewelry does Big Diamond Importer & Fine Jewelry specialize in?

The store specializes in diamond engagement rings, wedding bands, custom made jewelry, repairs, and jewelry appraisals.

What are the store hours for Big Diamond Importer & Fine Jewelry?

The store is open Monday through Saturday from 10:00 AM to between 5:00 and 7:00 PM depending on the day, and it is closed on Sundays. They can also stay open late if you call ahead.