Customers consistently praised the exceptional service provided by staff, highlighting their knowledge, friendliness, and willingness to go above and beyond.
Product Quality
The jewelry and watch selection received high marks for quality, with many customers expressing satisfaction with their purchases.
Personal Relationships
Many reviews emphasized the personal touch and relationship-building approach of the staff, making customers feel valued and appreciated.
Expertise
Staff members were frequently noted for their expertise in luxury watches and jewelry, helping customers make informed decisions.
Mixed Experiences
While most feedback was positive, a few customers reported issues with communication and service, particularly regarding wait times for specific products.
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Jared Lominski
2 days ago
5.0
Denise was so helpful! She got absolutely everything I wanted and then some! Super knowledgeable and just the best person to do business with!!! HIGHLY RECOMMEND!!
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Nolan Merulli
5 days ago
5.0
I went to Orr’s Jewelers in Sewickley for the first time today to look at some watches and it was a great experience. Alexandra took the time to show me multiple different watches. Alexandra offered me exceptional, high class service, was very friendly, and treated me well. She was very personable and had a lot of knowledge about Rolex.
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Zach
5 days ago
5.0
Orr's Jewelers is definitely the place to go for jewelry and watches. Leslie, Paul and Alexandra were all incredibly helpful and professional in assisting me with the purchase of my watch. Each of them made the process fun and seamless.
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Richard Beaty
Nov 12, 2025
5.0
Always a wonderful visit into Sewickley to have my “Root Beer” serviced at Pittsburgh’s finest jeweler :)
FF
Francescamarie
Oct 22, 2025
5.0
Amazing jeweler. I was amazed at the extremely high end jewelry, and even more than that, the exceptional service. I walked in with a Rolex that I had not purchased there. However, they are a Rolex dealer and not only adjusted my watch, they replaced the battery at no charge. Incredible. I am from the Kansas City area and my jeweler. We went toTivol for many, many years. This is of the same caliber.This is my new jeweler going forward… Top of the line. Superb!