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Brand Certified

JCPenney

4.1
(1060 reviews)

Business Details

80 Viewmont Mall, Scranton, PA
18508, United States
(570) 346-8401

About

Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Scranton, PA location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

JCPenney
80 Viewmont Mall, Scranton, PA
18508, United States

Hours

Monday11:00 AM - 8:00 PM
Tuesday11:00 AM - 8:00 PM
Wednesday11:00 AM - 8:00 PM
Thursday11:00 AM - 8:00 PM
Friday11:00 AM - 8:00 PM
Saturday11:00 AM - 8:00 PM
Sunday11:00 AM - 7:00 PM

Reviews

4.1
1,060 reviews
5 stars
531
4 stars
281
3 stars
130
2 stars
56
1 star
62
  • EP
    Emily Petsche
    Apr 3, 2026
    3.0
    Every time I'm here I regret it. More times than not I have left items and walked out because the line is so long and they only have one cashier. Usually you hit the jackpot too, and all the people infront of you are applying for the credit card, so you have to wait even longer. The clothes aren't even that nice anymore and they're over priced. Everything you see them selling is stuff that will be in TJMaxx in another month or two for even cheaper.
  • IS
    inder singh
    Mar 8, 2026
    5.0
    Great variety of clothes
  • PP
    Pamela
    Mar 7, 2026
    4.0
    Love JCP, I can always find an outfit or bedding I like.
  • SM
    Shannon McFadden
    Feb 17, 2026
    1.0
    If I could give this place one star I would. First, the store is a disaster and there’s no employees to be found. Secondly, I had an issue with an online return and Christine was extremely rude and wouldn’t even try to figure out the issue so she called one of the managers named Steph. She was just as bad if not worse. I can’t believe they treat customers like that. They were more concerned about their boyfriends hanging out at the counters than myself or any other of the customers in line. For someone to be a manger should be trained better. I will never shop in any JCPenney store again because of them. You lost a long time good customer!
  • JO
    John OMalley
    Nov 9, 2025
    5.0
    Good stores but had a very small selection of men's tee shirts.

Brand Certified Facts from JCPenney

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Certified April 05, 2026Yext Knowledge Graph
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