I had such a great experience at the AE Outlet thanks to Brittney! she was incredibly helpful while trying to find a new pair of jeans! She made suggestions that I would have never tried on my own. Brittney was super attentive, gave genuine compliments, and really knew her stuff! Thank you, Brittney, for making my jean shopping trip a positive experience :)
EI
Ege Ikizoglu
Oct 1, 2020
1.0
I wanted to buy a dress, I was gonna pay with $100 bill. She put it through machine to check if it was a valid bill. She did it 3 or 4 times and than she proceeded it to lose my bill. Then she found it on the floor they tried to make it seem like she already gave it to me. Then the manager came she tried one more time then she told me "i have to take this bill back to the bank where i got it". I felt like a I was doing something when i wasn't. Horrible place.
CD
Cody Daniels
Jun 15, 2018
5.0
Though this is located within an outlet mall, this store itself is not an outlet store. The prices are at retail which could be a downer if you're looking for cheaper clothes. They do have a great clearance selection which I would recommend going to. The staff is also very helpful with finding sizes.
Frequently Asked Questions About American Eagle & OFFLINE
Where is American Eagle & OFFLINE located?
American Eagle & OFFLINE is located at 18 West Lightcap Road, Suite 0241a, Pottstown, PA 19464, inside the Philadelphia Premium Outlets.
What are the store hours for American Eagle & OFFLINE?
The store is open from 10:00 AM to 8:00 PM Monday through Thursday, 10:00 AM to 9:00 PM on Friday and Saturday, and 10:00 AM to 7:00 PM on Sunday. Holiday hours vary; for example, it is closed on November 27, 2025, and December 25, 2025.
Does American Eagle & OFFLINE offer in-store pickup and curbside services?
Yes, American Eagle & OFFLINE offers in-store pickup and curbside pickup services for customer convenience.
What types of products can I find at American Eagle & OFFLINE?
You can find women's and men's clothing including jeans, t-shirts, pants, shorts, tops, polos, sweaters, hoodies, outerwear, shoes, boots, sandals, accessories, fragrance, bras, underwear, sleepwear, swimwear, and yoga pants.
Which payment methods are accepted at American Eagle & OFFLINE?
The store accepts American Express, Apple Pay, cash, Discover, MasterCard, and Visa.
How can I contact American Eagle & OFFLINE?
You can contact the store by phone at +1 610-705-1873 or visit their website at https://storelocations.ae.com/us/pa/pottstown/02312-18-west-lightcap-road.html.
What nearby stores can I visit along with American Eagle & OFFLINE at Philadelphia Premium Outlets?
Nearby stores include Brooks Brothers Factory Outlet, Reebok, Under Armour Factory House, Robert Graham Outlet, Journeys, and Kate Spade Outlet, offering a variety of clothing, shoes, and fashion accessories.
Are there food options near American Eagle & OFFLINE at Philadelphia Premium Outlets?
Yes, nearby food options include the Food Court, BeaverTails Philadelphia Premium Outlets, and Nathan's Famous for quick meals and snacks.
Can I find other fashion and accessory stores near American Eagle & OFFLINE?
Yes, nearby fashion and accessory stores include Zales Outlet, Samsonite Company Store, Timberland Outlet, Lids, Vera Bradley Outlet, and Kay Jewelers Outlet.
What is the social media presence of American Eagle & OFFLINE?
You can follow American Eagle on Instagram at @americaneagle and on Twitter at @AEO. Their Facebook page is American Eagle & Aerie at https://www.facebook.com/490919537619202.