Zack received numerous commendations for his exceptional customer service, knowledge, and attentiveness during the purchasing process.
Product Knowledge
Staff members, particularly Zack and Kathy, were praised for their extensive knowledge about various watch brands and models.
Store Environment
The store was described as bright, clean, and welcoming, although some customers felt the presence of security made it less approachable.
Selection
Customers appreciated the wide range of luxury watches available, noting the impressive selection across various brands.
Personalized Experience
Many reviews highlighted the personalized and pressure-free shopping experience, with staff taking time to understand customer needs.
TT
Tommy Trieu
2 days ago
5.0
Best service I ever had from an AD. Will buy from again
JA
Justin Adams
2 days ago
5.0
Kellen was the best possible associate to help me today. I'm leaving with two beautiful watches from my wish list. I couldn't be happier with the service
JY
Jerome Yoders
6 days ago
5.0
Zack has helped me find some really cool pieces over the past year. Most recently I was able to snag a master collection moonphase by Longines and I haven’t been able to take it off my wrist. Something I like about these guys is the constant help they give me with my private collection. So even though I didn’t acquire the piece here but if I have a question or I’m looking for a part, they are always super helpful.
NS
Nina Saluga
Nov 3, 2025
5.0
Visited Watches of Switzerland to get a Tag Heuer watch sized that my fiancé bought for our anniversary. Kellen was super helpful, knowledgeable and kind! He made the experience truly a breeze. Can’t wait to go back!
PC
Peter Copetas
Oct 29, 2025
5.0
Great customer service by Zach and Emma, good communication while watch was away being serviced and answered every question I had promptly
Frequently Asked Questions About Watches of Switzerland
What are the operating hours for Watches of Switzerland during weekdays?
Watches of Switzerland is open from 10:00 AM to 8:00 PM Monday through Thursday, and from 10:00 AM to 9:00 PM on Friday.
Is Watches of Switzerland open on weekends?
Yes, the store is open from 10:00 AM to 9:00 PM on Saturdays and from 10:00 AM to 6:00 PM on Sundays.
Where is Watches of Switzerland located?
The store is located at 1000 Ross Park Mall Drive, Space B02D, Pittsburgh, PA 15237, USA.
Can I shop in-store at Watches of Switzerland?
Yes, Watches of Switzerland offers in-store shopping.
What type of store is Watches of Switzerland?
Watches of Switzerland is a watch store specializing in timepieces.
What is the contact phone number for Watches of Switzerland?
You can reach Watches of Switzerland at +1 412-484-0488.
What nearby places can I visit after shopping at Watches of Switzerland?
After shopping, you can visit nearby places like Potatobar.us for a quick meal, Salon ELAN for beauty services, or Bitcoin Depot - Bitcoin ATM for convenient cash access.
Are there other jewelry or watch-related stores near Watches of Switzerland?
Yes, nearby jewelry and watch-related stores include OMEGA Boutique, Fast Fix Jewelry And Watch Repair, Banter by Piercing Pagoda, and Rowan Ross Park Mall.
How can the nearby transit or services help me when visiting Watches of Switzerland?
Services like Bitcoin Depot - Bitcoin ATM provide convenient access to cash, and popular dining options like Potatobar.us nearby can enhance your visit to the area.
Are there beauty and spa services near Watches of Switzerland where I can relax?
Yes, nearby beauty and spa services include Salon ELAN, Sorcery Nail Studio, and Uncle Joel's Mens Cuts, perfect for relaxation before or after your shopping trip.