Watches of Switzerland

4.6
134 reviews

About

Watch Store

Location

Watches of Switzerland
1000 Ross Park Mall Drive, Pittsburgh, PA
15237, United States

Hours

Reviews

4.6
134 reviews
5 stars
120
4 stars
0
3 stars
2
2 stars
0
1 star
12

What are people saying?

AI-generated from recent customer reviews

Customer Service

Zack received numerous commendations for his exceptional customer service, knowledge, and attentiveness during the purchasing process.

Product Knowledge

Staff members, particularly Zack and Kathy, were praised for their extensive knowledge about various watch brands and models.

Store Environment

The store was described as bright, clean, and welcoming, although some customers felt the presence of security made it less approachable.

Selection

Customers appreciated the wide range of luxury watches available, noting the impressive selection across various brands.

Personalized Experience

Many reviews highlighted the personalized and pressure-free shopping experience, with staff taking time to understand customer needs.
  • TT
    Tommy Trieu
    2 days ago
    5.0
    Best service I ever had from an AD. Will buy from again
  • JA
    Justin Adams
    2 days ago
    5.0
    Kellen was the best possible associate to help me today. I'm leaving with two beautiful watches from my wish list. I couldn't be happier with the service
  • JY
    Jerome Yoders
    6 days ago
    5.0
    Zack has helped me find some really cool pieces over the past year. Most recently I was able to snag a master collection moonphase by Longines and I haven’t been able to take it off my wrist. Something I like about these guys is the constant help they give me with my private collection. So even though I didn’t acquire the piece here but if I have a question or I’m looking for a part, they are always super helpful.
  • NS
    Nina Saluga
    Nov 3, 2025
    5.0
    Visited Watches of Switzerland to get a Tag Heuer watch sized that my fiancé bought for our anniversary. Kellen was super helpful, knowledgeable and kind! He made the experience truly a breeze. Can’t wait to go back!
  • PC
    Peter Copetas
    Oct 29, 2025
    5.0
    Great customer service by Zach and Emma, good communication while watch was away being serviced and answered every question I had promptly

Frequently Asked Questions About Watches of Switzerland

What are the operating hours for Watches of Switzerland during weekdays?

Watches of Switzerland is open from 10:00 AM to 8:00 PM Monday through Thursday, and from 10:00 AM to 9:00 PM on Friday.

Is Watches of Switzerland open on weekends?

Yes, the store is open from 10:00 AM to 9:00 PM on Saturdays and from 10:00 AM to 6:00 PM on Sundays.