kate spade new york is all about joy and modern sophistication. That's why we're the ultimate destination for purses, work totes, bucket bags, shoulder bags (and more!) that inject chic, polished ease into your everyday style. Our stores provide a luxury retail experience, offering unique styling and personal shopping. Drop in to see and shop the latest, from handbags to wallets, shoes, earrings and more. Visit us at 1000 Ross Park Mall Drive, Pittsburgh, PA 15237, or contact us at (412) 358-8560.
Does the Ross Park Mall location accept online returns?
Items purchased on Katespade.com may be returned or exchanged at a Kate Spade New York specialty shop (excluding airport and department stores).
Does the Ross Park Mall location accept online exchanges?
If you would like to exchange an item, you may do so free of charge within 30 days of receipt. All items are eligible for exchange in any Kate Spade New York specialty shop. Exchanges for select handbags, shoes, wallets and clothing items may be initiated online.
Does the Ross Park Mall location offer price adjustments?
Items purchased at full price, that are still in stock, are eligible for a one-time price adjustment if the item has been marked down within 7 days of the original date of purchase.
Final sale or items purchased using a promotion code or other discount aren't eligible for a price adjustment. See the specific promotion terms and conditions details.
For in-store purchases, please take your original receipt in to the store within 7 days of the original purchase date.
Does the Ross Park Mall location offer warranty returns?
For all manufacturing defects, we invite you to bring your item back to one of our shops. If you do not have a shop near you, please contact our customer service team and we will be happy to assist you. Please have your original proof of purchase when you call, email or stop by. If you choose to contact customer service via e-mail, please include:
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• Style number (can be found on the white tag inside the product)<br/>
• Photos of the item clearly showing the problem<br/>
• A copy of the proof of purchase (original receipt, gift receipt, or online order number)
How do I pick up my BOPIS (buy online pickup in store) order?
• When can I pick up my purchase?<br/>
You will receive an email when your order is ready for pickup, typically within three hours. If you ordered before 1 pm, your order will be ready for pick up the same day. If not, your order will be ready the next morning after store opening.<br/>
• What information do I need to pick up my order?<br/>
A copy of your order confirmation (on your phone is fine) and one of the following: a valid driver's license or passport.<br/>
• Where do I go when I arrive ?<br/>
Let any available associate know you are picking up an order and your items will be brought to the checkout counter, where your purchase can be completed.<br/>
• How long will the store hold my order for?<br/>
You have up to 48 hours to pick up your order. You can reach out to the store directly if you need to request an extension.<br/>
• I can't pickup my order right away. Can I request an extension?<br/>
Yes, you can reach out to the store to let them know what day and time is best for you to pick up your order. If you can't make it at all, our team can offer you other delivery options.<br/>
• How can I cancel or return my order?<br/>
If you would like to cancel or return your order, please refer to our return policy.
Do you accept Klarna in store?
You can setup apple pay or google pay for the Klarna digital credit card created on the Klarna app. For the stores accepting apple pay or google pay, the Klarna payment will be no different from any other contactless payment.
What types of products can I find at Kate Spade in Ross Park Mall?
You can shop for purses, work totes, bucket bags, shoulder bags, wallets, shoes, earrings, and more, all offering chic, polished style.
Where is the Kate Spade store located in Pittsburgh?
The store is located at 1000 Ross Park Mall Drive, Pittsburgh, PA 15237.
What are the Kate Spade store hours at Ross Park Mall?
The store is open Monday to Thursday from 10 AM to 8 PM, Friday and Saturday from 10 AM to 9 PM, and Sunday from 11 AM to 6 PM. Hours vary on holidays.
Does the Ross Park Mall Kate Spade location accept online returns?
Yes, items purchased on Katespade.com may be returned or exchanged at this specialty shop, excluding airport and department store locations.
Can I pick up my online order from the Kate Spade Ross Park Mall store?
Yes, you can pick up your online order in store after receiving an email notification. Bring your order confirmation and a valid ID. Orders are held for 48 hours, with extensions available on request.
What payment options are accepted at Kate Spade in Ross Park Mall?
They accept American Express, Cash, Discover, Klarna, Mastercard, PayPal, and Visa.
Does Kate Spade Ross Park Mall offer in-store shopping and curbside pickup?
Yes, this location offers in-store shopping, in-store pickup, and curbside pickup options for customer convenience.
Are there any women's clothing stores near Kate Spade at Ross Park Mall?
Yes, nearby stores include White House Black Market and Chico's, both offering women's clothing and fashion accessories, great for complementing your Kate Spade shopping trip.
What recreational or sports venues are near Kate Spade in Ross Park Mall?
North Hills Athletic Association is nearby, offering youth sports and gym facilities, a nice destination if you're visiting the mall for fitness or leisure.
Where can I find beauty and grooming services near Kate Spade in Ross Park Mall?
Nearby options include The John Vella Salon for hair services and Renegades Barbershop for barber services.