Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Pittsburgh, PA location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
1,378 reviews
5 stars
694
4 stars
387
3 stars
184
2 stars
42
1 star
71
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff are generally friendly and helpful, but experiences vary significantly, with some reports of rudeness and unprofessional behavior.
Store Organization
The store is often described as clean and organized, but some customers noted issues with clutter and difficulty finding items.
Product Variety
Customers appreciate the wide selection of products, especially in the Big and Tall section, but some feel that options are dwindling.
Pricing and Sales
Many customers find great deals and reasonable prices, particularly during sales events, although some express frustration with pricing inconsistencies.
Accessibility Issues
There are complaints about the store layout and accessibility, including long wait times for assistance and issues with elevators and escalators.
- NCNancy Tejeda CastilloNov 5, 20255.0Very nice!
- APAngela PinedoOct 16, 20254.0Fast and friendly
- JIJohn Cherok IIOct 5, 20255.0Staff were super helpful and friendly, I hadn't been in JCPENNEY in over 2 -3 years and was pleasantly surprised by how good the Clearance prices were ! I shopped the Cleasr
- BCBJ CampbellSep 21, 20255.0The ppl are nice and looking for someone to help. They didn't make you wait until you get fed up enough to ask them for help. Good work.
- TTTristanLooney2Sep 14, 20255.0Very good nice employees
Frequently Asked Questions About JCPenney
What are the operating hours for JCPenney in Pittsburgh, PA?
JCPenney is open Monday through Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Where is the JCPenney store located in Pittsburgh?
The store is located at 2000 Robinson Centre Drive, Pittsburgh, PA 15205, inside Robinson Town Centre.
What product categories can I find at JCPenney Pittsburgh?
You can find apparel for kids, men, and women, footwear, jewelry, accessories, home furnishings, and beauty products including skincare and makeup.
Does JCPenney Pittsburgh offer in-store and curbside pickup options?
Yes, JCPenney offers both in-store shopping and curbside pickup services at the Pittsburgh location.
Which payment methods are accepted at JCPenney Pittsburgh?
JCPenney accepts American Express, Check, Discover, MasterCard, and Visa payments.
Is the JCPenney store in Pittsburgh wheelchair accessible?
Yes, the JCPenney store has a wheelchair accessible entrance for customers.
Are there any beauty salons near JCPenney Pittsburgh where I can get a hairstyle?
Yes, nearby beauty salons include Melamariehairstyles, Xceptional Style, Sublime Studio, Miracle Eyebrows, and sisters threading, all offering hair and beauty services.
What dining options are available near JCPenney Pittsburgh?
Nearby dining options include Fresh Healthy Cafe for smoothies and juices, TCBY for ice cream, Butter Maid Bakery, and Charleys Philly Steaks for cheesesteaks and sandwiches.
If I'm visiting JCPenney, where can I find other shopping options within the Robinson Town Centre area?
Other nearby shopping options include Motherhood Maternity, Journeys, Zumiez, francesca's boutique, Bath & Body Works, rue21, Hobby Prodigy, and Hot Topic for a variety of clothing and specialty goods.
Does the JCPenney Pittsburgh location have any related services such as portrait studios?
Yes, the J C Penney Portrait Studio offering session photography services is available nearby within Robinson Town Centre.