Brand Certified
JCPenney
4.2(1393 reviews)
Certified by JCPenney • Mar 01, 2026
Business Details
2000 Robinson Centre Drive, Pittsburgh, PA
15205, United States
Certified by JCPenney • Mar 01, 2026
(412) 787-9778
Certified by JCPenney • Mar 01, 2026
https://www.jcpenney.com/locations/pa/pittsburgh/clothing-stores-pittsburgh-pa-2802.html
Certified by JCPenney • Mar 01, 2026
About
Certified by JCPenney • Mar 01, 2026
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Pittsburgh, PA location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Certified by JCPenney • Mar 01, 2026
Hours
Certified by JCPenney • Mar 01, 2026
Reviews
4.2
1,393 reviews
5 stars
701
4 stars
387
3 stars
190
2 stars
43
1 star
72
What are people saying?
AI-generated from recent customer reviews
Staff Helpfulness
Many customers praised the friendly and helpful staff, although some reported difficulty finding assistance at times.
Store Organization
The store was noted for being clean and organized, but some customers found it messy and difficult to navigate.
Product Variety
Customers appreciated the variety of products available, though some expressed concerns about limited options in certain categories.
Customer Service Issues
Several reviews highlighted negative experiences with customer service, particularly regarding returns and assistance.
Sales and Discounts
Many shoppers enjoyed the great sales and discounts offered, making it a popular choice for budget-conscious customers.
- YWyvonne websterJan 23, 20263.0You cant get help, hardly no one works there
- MMMary Jane MancineJan 23, 20261.0never been there
- LTLcbawi L ThangJan 2, 20265.0Fun
- ACAlona CoxDec 5, 20253.0It's just not the old Penneys.
- PSPrincess ScottNov 30, 20255.0Went for a christmas pet photoshoot. Staff was super friendly and great with my dog. The photos came out great and really captured the joy of the season and session. Photographer: Dayshawn
Frequently Asked Questions About JCPenney
What are the operating hours for JCPenney in Pittsburgh, PA?
JCPenney is open Monday through Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Where is the JCPenney store located in Pittsburgh?
The store is located at 2000 Robinson Centre Drive, Pittsburgh, PA 15205, inside Robinson Town Centre.
What product categories can I find at JCPenney Pittsburgh?
You can find apparel for kids, men, and women, footwear, jewelry, accessories, home furnishings, and beauty products including skincare and makeup.
Does JCPenney Pittsburgh offer in-store and curbside pickup options?
Yes, JCPenney offers both in-store shopping and curbside pickup services at the Pittsburgh location.
Which payment methods are accepted at JCPenney Pittsburgh?
JCPenney accepts American Express, Check, Discover, MasterCard, and Visa payments.
Is the JCPenney store in Pittsburgh wheelchair accessible?
Yes, the JCPenney store has a wheelchair accessible entrance for customers.
Are there any beauty salons near JCPenney Pittsburgh where I can get a hairstyle?
Yes, nearby beauty salons include Melamariehairstyles, Xceptional Style, Sublime Studio, Miracle Eyebrows, and sisters threading, all offering hair and beauty services.
What dining options are available near JCPenney Pittsburgh?
Nearby dining options include Fresh Healthy Cafe for smoothies and juices, TCBY for ice cream, Butter Maid Bakery, and Charleys Philly Steaks for cheesesteaks and sandwiches.
If I'm visiting JCPenney, where can I find other shopping options within the Robinson Town Centre area?
Other nearby shopping options include Motherhood Maternity, Journeys, Zumiez, francesca's boutique, Bath & Body Works, rue21, Hobby Prodigy, and Hot Topic for a variety of clothing and specialty goods.
Does the JCPenney Pittsburgh location have any related services such as portrait studios?
Yes, the J C Penney Portrait Studio offering session photography services is available nearby within Robinson Town Centre.
Brand Certified Facts from JCPenney
JCPenney partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website