Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Pittsburgh, PA location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Love this store. Sadly way understaffed. No one to help find items. Hopefully over holidays they will staff better.
DS
Devin Smith
Jun 3, 2025
1.0
Ordered a bed on May 11th through their website. We called last monday to get the order details they said they had it for a week and will reach out. Today I called again and I was informed that we never called before ( I then supplied the open case number and he shut up about that quickly) he then told me to just chat with their site next time, and that he would flag the call to be at the top of the list. I answered clearly that happened last week. Can I have a direct contact number, or a managers contact. He told me he has those and isnt permitted to give them to me. 0/10 possibly the worst possible service yet.
CZ
christine z
Jan 16, 2024
5.0
Sam is amazing! She always does a great job, listens and explains things well!!
What are the operating hours of JCPenney in Pittsburgh, PA?
JCPenney is open Monday to Thursday from 11:00 AM to 7:00 PM, Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Where is JCPenney located in Pittsburgh?
JCPenney is located at 1006 Ross Park Mall Dr, Pittsburgh, PA 15237 inside Ross Park Mall.
What types of products can I find at JCPenney Pittsburgh?
You can find apparel for kids, men, and women, footwear, jewelry, accessories, home furnishings, and beauty products including skincare and makeup at JCPenney.
Does JCPenney offer curbside pickup and free shipping?
Yes, JCPenney offers free shipping and curbside pickup options to make your shopping convenient.
What payment options are accepted at JCPenney Pittsburgh?
JCPenney accepts American Express, Check, Discover, MasterCard, and Visa as payment options.
Is JCPenney Pittsburgh accessible for those with disabilities?
Yes, this JCPenney location has a wheelchair-accessible entrance and public restrooms.
Are there beauty and hair salons near JCPenney at Ross Park Mall?
Yes, nearby you can find The Salon By InStyle Inside JC Penney, Sephora, Europe Nails and Spa, California Nails, and Sola Salon Studios for various beauty and hair services.
What other shopping options are available near JCPenney in Ross Park Mall?
Near JCPenney you can shop at stores like House of Hoops by Foot Locker, LEGO Store, Free People Ross Park, Madewell, Banana Republic, and others.
Is there a place to enjoy food or treats near JCPenney at Ross Park Mall?
Yes, you can visit Pittsburgh Popcorn café, Dairy Queen ice cream shop, The Spice & Tea Exchange specialty grocery, and Godiva Chocolatier near JCPenney for snacks and treats.
How can nearby transit or landmarks help customers visit JCPenney at Ross Park Mall?
Ross Park Mall is a major shopping center providing easy access and ample parking, and its well-known status helps customers locate JCPenney easily within the mall.