Madewell

Reviews

• CN

  Cydney Nichols

  Mar 21, 2026
  5.0
  Customer service here is incredible. Everyone is so kind and attentive. Kell in particular helped me try on half the store’s jeans to find the perfect fit and then helped me pin them for hemming. The staff at this location are phenomenal and an asset the brand. Thank you!!
• SC

  Stephanie Church

  Feb 23, 2026
  2.0
  This store doesn't carry petites and is not eligible for shipping to the store.
• KF

  Kristopher Fisher

  Jan 24, 2026
  5.0
  Amazing, super helpful staff! Helped my wife find her perfect jeans
• KS

  Kennah Simmons

  May 26, 2024
  3.0
  I really appreciated the help and attentiveness the staffer named Noel showed my husband and I. She was juggling helping multiple guests and still went above and beyond answering my questions and helping me find items. Overall I left the store feeling disappointed in the lack of plus size clothes to try on. I was told the store only carries clothing up to size 14, but that they do have plus sized denim . The only item I was interested in trying on I was told they made up to a size 33 (16). It amazes me that a store as successful as Madewell isn’t more size inclusive. The lack of size inclusivity has made me not want to purchase from Madewell again.