Customers consistently praised the staff for their exceptional service, highlighting their knowledge, attentiveness, and genuine care during the purchasing process.
Expertise
Many reviews noted the staff's extensive knowledge about watches, particularly Rolex, which enhanced the buying experience and helped customers make informed decisions.
Welcoming Atmosphere
The store was frequently described as clean, inviting, and comfortable, contributing to a positive shopping experience.
Memorable Experiences
Several customers shared that their interactions turned into memorable moments, often tied to significant life events, thanks to the personalized service they received.
Mixed Experiences
While most feedback was positive, a few customers reported negative experiences, particularly regarding perceived exclusivity and long wait times for certain watches.
MS
matt schatzman
4 days ago
5.0
I work with Greg out of the Philadelphia location and he is my go to guy. Anytime I see something I like I send it his way and within 24 hours I have a clear plan to acquire that watch.
Stellar customer service and a super friendly environment.
Couldn’t recommend Greg or 1916 enough!
JL
Jared LaBrecque
Jan 6, 2026
5.0
Client advisor Alex Kervandjian helped me secure a CPO Rolex Datejust, my dream watch. He managed to secure me a discount, he was quick to respond to my questions, and he was extremely polite and friendly to work with. The 1916 Company is legit!
RD
Rupa Dainer
Jan 2, 2026
5.0
This was by no means our first, and will certainly not be our last, visit to the 1916 Company in Philly. As usual, it was nothing short of exceptional. From the moment you walk in, the atmosphere feels refined, yet welcoming. Its elegance ...without being intimidating, and clearly designed for people who genuinely love watches. There is no rush, no pressure - just an authentic effort to understand who we are, what we love and appreciate, and what we value in a timepiece. Eric is brilliant - a watch maker himself in a prior life - he teaches us so much, and we love sharing in his passion for watches as well!
If you are looking for a place where expertise, elegance, and a genuine love of watches intersect, this is the place for you. The setting, the selection, and the people are perfect. We always look forward to our visits!
JY
Jay Yelon
Dec 12, 2025
5.0
I received a new Omega Planet Ocean Seamaster GMT as a gift and needed to have the bracelet sized. I was greeted by an enthusiastic staff and was expertly assisted by Daniel. He sized the bracelet and provided me instructions on setting and using the watch. Daniel was professional, approachable and gracious. Overall a great experience. 1916 Philadelphia is outstanding!
SM
Stiven Mita
Dec 10, 2025
5.0
Ian is the man. Top notch service, very attentive, & always a good time visiting. Couldn’t ask for a more genuine SA!
Place is always very clean and comforting!
The 1916 Company, also known as Govberg Jewelers, is part of the worldwide network of Official Rolex Retailers, authorized to sell and maintain Rolex watches.
Where is The 1916 Company located?
It is located at 1529 Walnut Street, Philadelphia, PA 19102, USA.
What are the operating hours of The 1916 Company?
The 1916 Company is open Monday through Saturday from 10:00 AM to 5:00 PM and closed on Sundays.
Does The 1916 Company have a phone number for inquiries?
Yes, you can reach The 1916 Company at +1 215-546-6505.
What type of products does The 1916 Company specialize in?
They specialize in watches, particularly as an Official Rolex Jeweler and also operate as a watch store.
Does The 1916 Company have a website for more information?
Yes, their website is https://www.the1916company.com/about-us/our-locations/govberg-philadelphia/ for more details.
What languages are spoken at The 1916 Company?
The business primarily operates in English.
Are there dining options near The 1916 Company?
Yes, nearby dining options include 16th & Walnut for Mexican food and coffee, Le Bec-Fin for French cuisine, Avance for American dishes, and Qdoba for fast Mexican food.
What nearby landmarks can visitors see when visiting The 1916 Company?
Visitors can explore The Beacon, a nearby landmark and historical building that also functions as a bar and business venue.
What other shopping options are close to The 1916 Company?
Nearby shopping includes Brandy Melville for women's clothing, The Tie Bar for men's clothing, Mejuri for jewelry, and Warby Parker for eyewear.