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We make timeless clothes that last a lifetime…then pair them with of-the-moment styles season after season, decade after decade. We think that distinct heritage pairs perfectly with modern design and fabric technology. We believe in feel-good color…Even if black or navy makes you feel best, we’re here for that. We’re the experts in signature categories: cashmere, coats, blazers, pants—and we also collaborate with the coolest brands out there because we know that creativity is contagious. We consider leopard a neutral, speak stripes fluently and live for a great gingham. We’ve had your back for over 35 years, and we’re convinced there’s no better expert on our clothes than you, our customer.
Nice selection of clothes for the holidays, and friendly security guard, but one of the associate's was not very approachable. I rarely ever give negative reviews and unfortunately the older sales associate greeted the elderly kindly when they asked a question, yet when I asked her about the sales selection size on a coat I liked-she widened her eyes and spoke in a condescending mannerism. Almost as if I was disturbing her. Not professional to say the least. I work in retail myself and I wouldn't speak to a customer like that even on my worse or busiest days. Hopefully I have a better experience the next time I shop in this location!
PS
Petr Svoboda
Sep 18, 2025
4.0
Timeless styles and fresh looks all in one place—shopping here is always a treat. The staff are helpful and the quality never disappoints.
MD
Marisa D
Jul 29, 2025
1.0
I was the only person standing in line and was holding a heavy box with my return. The associate working at the register finished up with their customer and told me they were done up front and someone else would help me. Then they walked over to customers right by me and asked if they needed help. The customers said no and the associate just stood around doing nothing, while I continued to wait with my heavy box. This is some of the worst customer service I’ve ever experienced.
EM
Ethan McCollister
Jun 25, 2022
5.0
Incredibly helpful staff - Mark went out of his way to help me with a return. Highly recommend
What are the operating hours for the J. Crew store on Walnut Street?
The J. Crew store on Walnut Street is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
Does J. Crew offer in-store pickup for online orders?
Yes, J. Crew offers in-store pickup services at their Walnut Street location.
What types of clothing does J. Crew specialize in?
J. Crew offers timeless clothes with a focus on signature categories such as cashmere, coats, blazers, pants, as well as men’s suiting and women’s apparel.
Which payment methods are accepted at J. Crew on Walnut Street?
J. Crew accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, Samsung Pay, and Visa at their Walnut Street store.
Is there free Wi-Fi available at the J. Crew store on Walnut Street?
Yes, free Wi-Fi is available at the J. Crew store on Walnut Street.
Can I shop for men’s suits at J. Crew on Walnut Street?
Yes, J. Crew offers men’s suiting among their men's and women's clothing selections.
What nearby clothing stores can I visit around J. Crew on Walnut Street?
Nearby clothing stores include Talbots, Anne Klein Specialty Retail Store, Reformation, Aritzia, ZARA, H&M, Madewell, Veronica Beard, Steve Madden, and Dr Martens, offering a range of apparel and shoes to complement your shopping experience.
Are there nearby restaurants where I can dine before or after shopping at J. Crew?
Yes, nearby restaurants include Oasis Restaurant, Pietro’s Coal Oven Pizzeria, Pietro's Italian - Walnut, Giwa (Korean cuisine), and A.Cafe AKA Cafe, where you can enjoy a variety of dining options around Walnut Street.
Is there a convenient place nearby to enjoy nightlife after visiting J. Crew?
Yes, after visiting J. Crew, you can enjoy nightlife at nearby venues such as The Ten Six Club (a bar) and Whisper Night Club (a dance club).
How can I contact the J. Crew store on Walnut Street for inquiries?
You can contact the J. Crew Walnut Street store by phone at +1 215-977-7335 or via email at store.831@jcrew.com.