Business Details
About
Shoe Store
Dr. Martens shoes and boots have been worn by workers, but also by rebels, non-conformists and free-thinking individuals of all types for six decades. Shop our store front in Philadelphia.
Location
Hours
Reviews
4.7
224 reviews
5 stars
190
4 stars
17
3 stars
8
2 stars2
1 star
7
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently praised for being friendly, helpful, and knowledgeable, providing excellent customer service experiences.
Product Knowledge
Many reviews highlight the staff's expertise in Dr. Martens products, helping customers find the right fit and style.
Store Environment
Customers appreciate the welcoming atmosphere of the store, although some mention it being small with limited selection.
Mixed Experiences
While most feedback is positive, there are a few negative experiences regarding rude staff and poor service.
Return Policy Issues
Some customers expressed dissatisfaction with the return policy and handling of exchanges.
- BRBen Reis6 days ago5.0Stephanie was super helpful and knowledgeable about their selection. Took a lot less time than I thought and bought a pair of boots I’m excited about!
- EQEmily QuinnNov 4, 20255.0Came in to buy a pair of boots unsure of the kind I wanted. A very nice young man helped me pick the perfect boots for me as a delivery rider. His customer service was excellent and I really like my new boots.
- JCJocelyn ChangJul 14, 20255.0I came in late afternoon to try on some boots I saw online, ended up falling in love with a different pair. The two staffs here this afternoon are super sweet and helpful, especially the lady with dark hair and a shining pair of Dr. Martens. She made good suggestions, and gave advices about how to select the right ones and how to take care of them. The store’s a bit small on the outside but they have a pretty decent selection. Definitely gonna come back and get my new boots here! Edit: I got them!
- MAMeri AmirejibiJul 12, 20255.0🙌🙌🙌👌👌👌👌
- SLSofiia LimakovaJul 7, 20255.0Lovely, helpful staff!
Frequently Asked Questions About Dr. Martens Walnut Street
What types of products does Dr. Martens Walnut Street specialize in?
Dr. Martens Walnut Street specializes in shoes and boots, known for their distinctive style worn by workers and non-conformists alike.
Where is Dr. Martens Walnut Street located?
The store is located at 1704 Walnut St, Philadelphia, PA 19103, USA.
What are the opening hours of Dr. Martens Walnut Street?
The store is open Monday to Wednesday and Sunday from 11:00 AM to 7:00 PM, and Thursday to Saturday from 11:00 AM to 8:00 PM.
Is Dr. Martens Walnut Street currently open or closed?
Dr. Martens Walnut Street is currently open and operating.
How can I contact Dr. Martens Walnut Street by phone?
You can reach Dr. Martens Walnut Street by calling +1 267-996-5641.
Does Dr. Martens Walnut Street have an online website?
Yes, their website is https://www.drmartens.com/us/en/ where you can browse and shop their products.
What popular nearby stores can I visit when shopping around Dr. Martens Walnut Street?
Nearby stores include INTERMIX for women's clothing, Vans for shoes and clothing, and Abercrombie & Fitch for designer clothing.
Are there dining options close to Dr. Martens Walnut Street?
Yes, you can find McDonald's for fast food, Walnut Garden for cocktails and beer, and Alfa Restaurant & Bar as nearby dining spots.
What entertainment venues are nearby Dr. Martens Walnut Street?
Nearby entertainment includes Sandbox VR, an amusement park, Whisper Night Club, a dance club, and Coda, a music venue and dance club.
Are there any useful services near Dr. Martens Walnut Street customers might need?
Yes, TD Bank and Citizens provide banking services nearby, and City Nails On Square offers nail and beauty services close to the store.