Dr. Martens Walnut Street

4.7
226 reviews
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Business Details

1704 Walnut St, Philadelphia, PA
19103, United States
(267) 996-5641
https://www.drmartens.com/us/en/

About

Shoe Store
Dr. Martens shoes and boots have been worn by workers, but also by rebels, non-conformists and free-thinking individuals of all types for six decades. Shop our store front in Philadelphia.

Location

Dr. Martens Walnut Street
1704 Walnut St, Philadelphia, PA
19103, United States

Hours

Reviews

4.7
226 reviews
5 stars
191
4 stars
17
3 stars
9
2 stars
2
1 star
7

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently praised for being friendly, helpful, and knowledgeable, providing excellent customer experiences.

Store Hours

Some customers reported issues with the store's hours not being updated online, leading to inconvenience.

Product Selection

While many customers appreciated the variety of styles available, some noted that the store's selection was limited compared to online options.

Mixed Experiences

While most reviews are positive, there are a few instances of poor service and negative experiences, particularly regarding returns and specific staff interactions.
  • NM
    Nathan Moran
    Dec 22, 2025
    3.0
    Came tonight at 7:10pm and the store was closed, please update the hours on Google.
  • CP
    Carolyn Pinho
    Dec 4, 2025
    5.0
    immediately as i came in i was greeted and helped out by a nice worker named rae! she helped me find exactly what i was looking for, answered all my questions, and gave me such good opinions! she was so sweet and helped check me out as well along with kaye helping me at check out! they were both so helpful and rae especially deserves the biggest shout out!!
  • BR
    Ben Reis
    Nov 18, 2025
    5.0
    Stephanie was super helpful and knowledgeable about their selection. Took a lot less time than I thought and bought a pair of boots I’m excited about!
  • EQ
    Emily Quinn
    Nov 4, 2025
    5.0
    Came in to buy a pair of boots unsure of the kind I wanted. A very nice young man helped me pick the perfect boots for me as a delivery rider. His customer service was excellent and I really like my new boots.
  • JC
    Jocelyn Chang
    Jul 14, 2025
    5.0
    I came in late afternoon to try on some boots I saw online, ended up falling in love with a different pair. The two staffs here this afternoon are super sweet and helpful, especially the lady with dark hair and a shining pair of Dr. Martens. She made good suggestions, and gave advices about how to select the right ones and how to take care of them. The store’s a bit small on the outside but they have a pretty decent selection. Definitely gonna come back and get my new boots here! Edit: I got them!
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Frequently Asked Questions About Dr. Martens Walnut Street

What types of products does Dr. Martens Walnut Street specialize in?

Dr. Martens Walnut Street specializes in shoes and boots, known for their distinctive style worn by workers and non-conformists alike.

Where is Dr. Martens Walnut Street located?

The store is located at 1704 Walnut St, Philadelphia, PA 19103, USA.