Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our North Wales, PA location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.1
914 reviews
5 stars
459
4 stars
244
3 stars
111
2 stars
33
1 star
67
What are people saying?
AI-generated from recent customer reviews
Store Condition
Many customers noted the store appears empty and in decline, with a lack of merchandise and a somewhat depressing atmosphere.
Customer Service
While some staff members received praise for their helpfulness and friendliness, there were numerous complaints about rude or unprofessional behavior from others.
Pricing and Sales
Customers appreciated the good prices and sales available, with many finding great bargains on clothing and other items.
Mall Environment
The overall mall environment was described as dead or ghost town-like, impacting the shopping experience negatively.
Product Selection
Feedback indicated a mixed experience with product selection, with some customers finding what they needed while others reported poor stock and organization.
- KPKerry E PorterOct 8, 20253.0The store is fine, the mall is dead... a few anchors keeps it up and running but other than that it is hard to keep people shopping there unless you live in the area
- EHElsie HemphillAug 31, 20255.0Good taste
- MYMaimuna YuzonAug 12, 20251.0Sorry for 1 star it was very empty in Mall, so much so that I thought they were closing down. Came in at the food court.It was very hot was looking for a smoothie or something cold to drink.There was only two food places open in the food court.
- GJGary JesterAug 9, 20252.0Ghost town. I feel bad for the employees. Clothing selection was meh, and the prices were surprisingly high. Dead store attached to a dead mall. It's over for this place
- MAMe AndJul 18, 20251.0Fraudulent charges on credit card for order that I canceled that they still charged me for. Because it is the store card, they won't give me a refund. STAY AWAY! Edit: They just responded with a generic response here. I have already spent so much time with JCP customer service and the JCP credit card company, but to no avail.
Frequently Asked Questions About JCPenney
What types of products can I find at JCPenney in North Wales, PA?
JCPenney offers apparel for men, women, and kids, footwear, jewelry, accessories, home furnishings, and beauty products including skincare and makeup.
What are the store hours for JCPenney at Montgomery Mall?
The store is open Monday to Thursday from 11:00 AM to 7:00 PM, Friday 10:00 AM to 7:00 PM, Saturday 10:00 AM to 8:00 PM, and Sunday 11:00 AM to 6:00 PM.
Does JCPenney in North Wales offer curbside pickup or in-store shopping?
Yes, this location offers both curbside pickup and in-store shopping options for customer convenience.
What payment methods does the JCPenney North Wales store accept?
They accept American Express, Discover, Mastercard, Visa, and checks. Cash is not required exclusively.
Is the JCPenney store at Montgomery Mall wheelchair accessible?
Yes, the store has a wheelchair accessible entrance and public restrooms for accessibility.
Where is the JCPenney North Wales store located within the Montgomery Mall?
It is located at 300 Montgomery Mall in North Wales, PA 19454 inside the Montgomery Mall shopping center.
Can you tell me about some nearby dining options around JCPenney at Montgomery Mall?
Nearby you can find Ray's 1 Pizzeria and Ray's Pizza for pizza lovers, Charleys Cheesesteaks for sandwiches, and Chick-fil-A for fast food.
Are there any beauty and spa services available near JCPenney at Montgomery Mall?
Yes, Sephora inside JCPenney offers beauty products, and Dang Hair Studio and New York Thread offer hair and beauty salon services nearby.
Which other retail stores are located near JCPenney in Montgomery Mall?
Nearby retail stores include H&M for clothing, Kay Jewelers for jewelry, Champs Sports for shoes, and Hot Topic for fashion accessories.
How can customers use public transportation or navigate to JCPenney at Montgomery Mall?
While specific transit stations aren't listed, Montgomery Mall is a well-known shopping center, and nearby landmarks like Ray's Pizza and Sephora inside JCPenney can help customers find their way.