Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our North Wales, PA location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.1
922 reviews
5 stars
462
4 stars
246
3 stars
111
2 stars
33
1 star
70
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff is mixed; some customers praised helpful employees, while others reported rude or unprofessional behavior.
Store Condition
Many reviews noted the store's physical state as lacking, with comments on cleanliness and organization.
Product Availability
Customers expressed frustration over low stock and poor selection, with some items not matching online availability.
Pricing and Sales
Several customers appreciated the good deals and sales, although some found prices to be high for certain items.
Mall Environment
The mall was described as empty and depressing, impacting the shopping experience negatively.
- DNDave NewcomerJan 4, 20265.0Great place to shop
- DMDivya MaisuriaDec 31, 20251.0I went this store every two months but this time the staff was really bad. I purchased some things and i forgot to use my reward after i paid for whole thing and i was in the store it’s just a few seconds to remind myself. so i go back to same lady(hong)who help me to checkout. She took of 2 thing from my receipt and refund me $10.57 and she refund both items and use my $10 reward and she asked me to pay $1.39 so I don’t understand that if she refund me $10.57 for same item and at the same time she charged me $11.39 for same items so i asked her but she said i have no idea how’s that happen so i asked her to check with your manager so the manager(shamuel) came and i asked him same question and instead of solving my problem he started cursing at me and didn’t even solve my problem or listen to me. Have worst experience at this store. I will never recommend anyone.
- SMShane McKnightDec 21, 20254.0The mall itself is a ghost town. Friendly staff at the store. Discount holiday deals.
- DSDiamond S.Dec 14, 20251.0At 11:07am, they were out and only offered the 10% off..the line only have roughly 30 families, if that. Some adults were taking sets without having children with them. Some children were allowed to take multiple sets. Many kids walked away upset…horrible planning
- JJJordynNov 30, 20251.0Had a photo appointment at 4, didn’t even get in until an hour later. It’s a scheduled 15 minutes sesh and somehow we have to wait??? Makes absolutely no sense. Workers obviously don’t know how to time manage, and told us it depends on the kids corporation. Don’t we pay for 15 minutes? For all the money these photos are, this should NOT be happening.
Frequently Asked Questions About JCPenney
What types of products can I find at JCPenney in North Wales, PA?
JCPenney offers apparel for men, women, and kids, footwear, jewelry, accessories, home furnishings, and beauty products including skincare and makeup.
What are the store hours for JCPenney at Montgomery Mall?
The store is open Monday to Thursday from 11:00 AM to 7:00 PM, Friday 10:00 AM to 7:00 PM, Saturday 10:00 AM to 8:00 PM, and Sunday 11:00 AM to 6:00 PM.
Does JCPenney in North Wales offer curbside pickup or in-store shopping?
Yes, this location offers both curbside pickup and in-store shopping options for customer convenience.
What payment methods does the JCPenney North Wales store accept?
They accept American Express, Discover, Mastercard, Visa, and checks. Cash is not required exclusively.
Is the JCPenney store at Montgomery Mall wheelchair accessible?
Yes, the store has a wheelchair accessible entrance and public restrooms for accessibility.
Where is the JCPenney North Wales store located within the Montgomery Mall?
It is located at 300 Montgomery Mall in North Wales, PA 19454 inside the Montgomery Mall shopping center.
Can you tell me about some nearby dining options around JCPenney at Montgomery Mall?
Nearby you can find Ray's 1 Pizzeria and Ray's Pizza for pizza lovers, Charleys Cheesesteaks for sandwiches, and Chick-fil-A for fast food.
Are there any beauty and spa services available near JCPenney at Montgomery Mall?
Yes, Sephora inside JCPenney offers beauty products, and Dang Hair Studio and New York Thread offer hair and beauty salon services nearby.
Which other retail stores are located near JCPenney in Montgomery Mall?
Nearby retail stores include H&M for clothing, Kay Jewelers for jewelry, Champs Sports for shoes, and Hot Topic for fashion accessories.
How can customers use public transportation or navigate to JCPenney at Montgomery Mall?
While specific transit stations aren't listed, Montgomery Mall is a well-known shopping center, and nearby landmarks like Ray's Pizza and Sephora inside JCPenney can help customers find their way.