Brand Certified
JCPenney
4.0(965 reviews)
Certified by JCPenney • Mar 01, 2026
Business Details
500 Monroeville Mall, Monroeville, PA
15146, United States
Certified by JCPenney • Mar 01, 2026
(412) 373-2620
Certified by JCPenney • Mar 01, 2026
https://www.jcpenney.com/locations/pa/monroeville/clothing-stores-monroeville-pa-199.html
Certified by JCPenney • Mar 01, 2026
About
Certified by JCPenney • Mar 01, 2026
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Monroeville, PA location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Certified by JCPenney • Mar 01, 2026
Hours
Certified by JCPenney • Mar 01, 2026
Reviews
4.0
965 reviews
5 stars
436
4 stars
250
3 stars
177
2 stars
57
1 star
45
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff were frequently described as friendly and helpful, although there were instances of poor service and rudeness reported.
Store Organization
Customers noted issues with store organization and cleanliness, with some areas appearing messy and disorganized.
Product Selection
While some customers appreciated the variety and deals available, others expressed disappointment in the reduced selection compared to previous years.
Checkout Experience
Long wait times at checkout were a common complaint, with insufficient staff available to assist customers.
Sales and Deals
Many customers were pleased with the sales and discounts offered, highlighting the store's competitive pricing.
- D4don't panic 42Jan 3, 20265.0Went to look for engagement rings the band was very helpful and told me when the rings would be on sale the next week so saved me money
- JTJim TopperJan 3, 20265.0Wonderful experience. Staff is outstanding
- PNPrajwal A NDec 30, 20255.0Good selection of clothes, great deals in the holiday season, and cordial and helpful staff.
- AEAndrew EricksonDec 3, 20255.0Helpful staff. Awesome black Friday sales
- MMMaryFeb 14, 20251.0The managers at this store needs to jump in and help out with checking out customers, maybe the GM should pay more attention to how long it the lines are at checkout, better than them putting their merchandise down and walking out
Frequently Asked Questions About JCPenney
What types of products does JCPenney in Monroeville, PA offer?
JCPenney offers a wide selection of kids', men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, beauty products, and more at its Monroeville location.
What are the operating hours for JCPenney in Monroeville Mall?
The store is open Monday through Friday from 11:00 AM to 8:00 PM, Saturdays from 10:00 AM to 9:00 PM, and Sundays from 12:00 PM to 6:00 PM.
Does JCPenney Monroeville offer curbside pickup and in-store shopping?
Yes, JCPenney Monroeville provides both curbside pickup and in-store shopping services.
Which payment options are accepted at JCPenney Monroeville?
JCPenney accepts American Express, Discover, Mastercard, Visa, and checks for payment.
Is the JCPenney store in Monroeville wheelchair accessible?
Yes, the store has a wheelchair accessible entrance for customers.
Where is JCPenney located in Monroeville, PA?
JCPenney is located at 500 Monroeville Mall, Monroeville, PA 15146 inside Monroeville Mall.
Are there any nearby shoe stores to JCPenney in Monroeville?
Yes, nearby shoe stores include Saucony, Shoe Dept. Encore, and Champs Sports, which customers can visit for a wider selection of footwear.
What beauty and personal care services are available near JCPenney Monroeville?
Nearby beauty services include Stylebymorsal hair salon, 90’s Nails beauty salon, and Success Barber Shop for hair and nail care.
Can visitors to JCPenney also visit any local attractions nearby?
Yes, visitors can explore The Living Dead Museum nearby for a unique museum experience before or after shopping.
Where can customers enjoy food near JCPenney at Monroeville Mall?
Customers can enjoy meals at nearby restaurants like Vickey’s Soul Grill Catering and treat themselves to ice cream at Dairy Queen.
Brand Certified Facts from JCPenney
This information is certified by JCPenney and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
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- Legal business name
- Hours of operation
- Phone number
- Official website