Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Monroeville, PA location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.0
962 reviews
5 stars
433
4 stars
249
3 stars
178
2 stars
57
1 star
45
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed experiences with customer service; some staff were friendly and helpful, while others were rude or unhelpful.
Store Organization
Customers noted that the store was often disorganized and crowded, making it difficult to find items.
Product Selection
The selection of products was frequently criticized as being limited compared to other locations, with some customers expressing disappointment in the inventory.
Checkout Experience
Long wait times at checkout were a common complaint, with insufficient staff available to assist customers.
Sales and Deals
Many customers appreciated the good deals and sales available, although some felt that prices were not as competitive as expected.
- ACAidan Mulkearns (Elevators of Steel City)Jun 30, 20253.0Mixed thoughts overall. Opening in 2012 and sitting above a DICK’S Sporting Goods is this JCPenney with a staff mezzanine level above. While this style of space is nothing new to me, the JCP portion of the stack just doesn’t quite measure up. The selection is not as good as Western Pennsylvania or West Central Pennsylvania’s other JCPenney stores. The staff were very friendly and helpful in my search of a new swimsuit, though.
- CUCW02 Parker USNRNov 23, 20193.0Shopping carts/baskets! Are they a thing of the past?
Frequently Asked Questions About JCPenney
What types of products does JCPenney in Monroeville, PA offer?
JCPenney offers a wide selection of kids', men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, beauty products, and more at its Monroeville location.
What are the operating hours for JCPenney in Monroeville Mall?
The store is open Monday through Friday from 11:00 AM to 8:00 PM, Saturdays from 10:00 AM to 9:00 PM, and Sundays from 12:00 PM to 6:00 PM.
Does JCPenney Monroeville offer curbside pickup and in-store shopping?
Yes, JCPenney Monroeville provides both curbside pickup and in-store shopping services.
Which payment options are accepted at JCPenney Monroeville?
JCPenney accepts American Express, Discover, Mastercard, Visa, and checks for payment.
Is the JCPenney store in Monroeville wheelchair accessible?
Yes, the store has a wheelchair accessible entrance for customers.
Where is JCPenney located in Monroeville, PA?
JCPenney is located at 500 Monroeville Mall, Monroeville, PA 15146 inside Monroeville Mall.
Are there any nearby shoe stores to JCPenney in Monroeville?
Yes, nearby shoe stores include Saucony, Shoe Dept. Encore, and Champs Sports, which customers can visit for a wider selection of footwear.
What beauty and personal care services are available near JCPenney Monroeville?
Nearby beauty services include Stylebymorsal hair salon, 90’s Nails beauty salon, and Success Barber Shop for hair and nail care.
Can visitors to JCPenney also visit any local attractions nearby?
Yes, visitors can explore The Living Dead Museum nearby for a unique museum experience before or after shopping.
Where can customers enjoy food near JCPenney at Monroeville Mall?
Customers can enjoy meals at nearby restaurants like Vickey’s Soul Grill Catering and treat themselves to ice cream at Dairy Queen.