Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Langhorne, PA location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Many customers praised the helpful and friendly staff, although there were some reports of poor service from specific employees.
Cleanliness
Several reviews highlighted issues with the cleanliness of the store and particularly the bathrooms.
Store Hours
Customers expressed frustration over the store's early closing hours, which do not align with other mall stores.
Pricing
While some customers found good deals and sales, others felt that prices were too high and not competitive with other retailers.
Product Availability
Customers noted a good selection of children's clothing and larger sizes, but also mentioned issues with stock and availability in other departments.
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Charlene Nichols
Dec 27, 2025
5.0
Very helpful staff. My order was ready. They were quick getting it to me. The staff at the.checkout close to the food court were also very friendly and helpful.
MV
Mike Vankirk
Dec 9, 2025
5.0
Happy to go into a department store these days & see enough staff, good selection & an actual good amount of customers. Their big & tall section was a life saver last week haha
MK
Molly Krywopusk
Nov 29, 2025
1.0
Just walked around the entire lower level wanting to make purchases.. and not 1 cashier was around.. the Saturday after thanksgiving… sad
CJ
Christine Johns
Nov 13, 2025
1.0
Not even clean smell like pee before you get to the bathroom my bots tims was sticking to the floor making noise n everything bathroom very nasty idk who cleans it but not doing there job I've been in nasty bathrooms but I think it top it
LR
Leonela Rivadeneira
Nov 1, 2025
2.0
I went with my family to have some photos taken two weeks ago, I paid 200 dollars and they still haven’t sent me the digital pictures.