Van Cleef & Arpels (Pennsylvania – King of Prussia)

Reviews

• CO

  Carlos Ortiz

  Oct 5, 2025
  5.0
  Thank you, Joseph for your attentive help I’m so excited for my next purchase.
• OC

  Ostine Chen

  Aug 20, 2025
  5.0
  I bought a necklace from here and bobby my sales associate was very helpful with my purchase. He was very kind and even spoke Chinese, which was very nice. Even though we didn’t have an appointment, he walked us through some of the pieces. Gave us a very pleasant first time experience at van cleef & arpels. Would recommend going to Bobby for service.
• SS

  Sam Shen

  Aug 2, 2025
  5.0
  Good selections and good service; prompt communication. Recommend this place
• DH

  Denine Hasan

  Feb 23, 2025
  1.0
  My husband purchased a necklace for me for Christmas and I wanted to have it extended so one day we were scheduled to be in the area I called and asked about coming in to drop off the necklace to have the work completed. The representative who answered the phone was named Heather and she was very pleasant on the phone telling me that I could come in. So when I get there I walk in and state the reason why I was there, I guess Heather did not approve of my appearance because I was in sweats she informed me that they were booked and I would have to be put on a waitlist and walked away from me. After about 10 minutes someone came to me with an ipad and stated they would put me on the waitlist but during him asking for my name another representative came and said she would help me. She asked my name and whether or not I had a profile which I did because I have multiple pieces. She found me in the system and then continued with the transaction. Not once did she offer me a beverage or if I needed anything else. Not sure if it was my sweats or the color of my skin but I would not recommend this location to anyone. I was going to let her know she could address me as Doctor but determined it was not worth it in the end. At the end of the day everyone should be treated as if they belong and these workers definitely need to do better!
• RZ

  Rae Z

  Nov 16, 2024
  5.0
  The experience was phenomenal. I think if you have the money or budget, just go to this brand. Don't waste time/ money on Cartier or Tiffany any more. The girl Heather( if I remember her name right), very friendly and very nice. She makes me feel that I would wanna spend my money on the products. If she gets good promotion from this store. I won't be surprised. She will succeed in any Luxury brands.

Frequently Asked Questions About Van Cleef & Arpels (Pennsylvania – King of Prussia)