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Nordstrom The Plaza at King of Prussia

4.4
(2121 reviews)

Business Details

190 N Gulph Rd, King Of Prussia, PA
19406, United States
(610) 265-6111
https://www.nordstrom.com/store-details/nordstrom-the-plaza-at-king-of-prussia

About

Department StoreClothing StoreShoe StoreCosmetics StoreWomen's Clothing StoreMen's Clothing StoreChildren's Clothing StoreNordstrom
Discover an amazing selection of men's, women's, and children's clothing, along with home décor and top-brand beauty products at Nordstrom The Plaza at King of Prussia. Enjoy the convenience of in-store pick-up or curbside pickup – we'll bring your order out to you! Plus, take advantage of our gift boxes and gift packaging services to make your shopping even easier. This upscale clothing store provides personalized services like styling and alterations, ensuring an enjoyable shopping experience. Visit us to explore the latest trends from top brands and enjoy our exceptional customer service.

Details

  • DeliveryAvailable
  • Curbside pickupAvailable

Location

Nordstrom The Plaza at King of Prussia
190 N Gulph Rd, King Of Prussia, PA
19406, United States

Hours

Reviews

4.4
2,121 reviews
5 stars
1,399
4 stars
422
3 stars
156
2 stars
50
1 star
94

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the attentive and helpful staff, particularly in departments like lingerie, men's shoes, and suits, highlighting individual employees for their exceptional service.

Store Atmosphere

The store is frequently described as clean, well-organized, and inviting, contributing to a pleasant shopping experience.

Mixed Experiences

While many reviews are positive, there are notable complaints about rude staff in certain departments and inconsistent service, particularly regarding tailoring and returns.

Product Selection

Customers appreciate the wide selection of high-quality merchandise, though some noted that prices can be high and stock levels may vary.

Curbside Pickup Issues

Several reviews pointed out problems with curbside pickup, including lack of available parking and poor management of designated spots.
  • CC
    Cindy Cheng
    4 days ago
    5.0
    It was a pleasure to have Alayna to help me find a dress for an event. She was very patient, friendly and helpful. Thank you!
  • JM
    JESS MITCHELLMUA
    4 days ago
    5.0
    When I dont have time to stop at Starbucks or Dunkin, the King of Prussia location has a cute little cafe where I get my coffee from
  • KP
    Katie P
    Feb 19, 2026
    5.0
    I went to bra/lingerie department in Nordstrom in KOP mall. I am 33 and I recently got a breast reduction, so a refitting and purchase of two bras were necessary. Jaden, an employee working in that department, did an INCREDIBLE job with my fitting. She had a comfortable energy when measuring me and asked detailed questions regarding what I was looking for bra wise. The bras she brought back were exactly what I was looking for . She nailed it on the head and provided great customer service. Adding to that, the other staff working were attentive and extremely kind. Right as I walked into their department I was greeted and asked if I needed assistance- and was immediately led to the dressing room for my sitting. Thank you, Jaden and team(in the bra/lingerie department at King of Prussia Mall! ) I left with a wonderful experience (and this comes from someone who gets anxious any time I go to the mall! )
  • SW
    Sarah Whittemore
    Feb 4, 2026
    1.0
    Last night I went to Nordstrom with my girlfriend to look at the Le Labo perfume. I have shopped at Nordstrom since I was a kid and have never experienced such rude and unprofessional sales people in my life. The woman at Le Labo barley spoke to me, was too busy looking at her nails and was completely checked out and uninterested. The next thing that I realized was that behind me were these two people at the Tom Ford counter whispering and looking at my girlfriend and myself, probably because we “weren’t dressed for Nordstrom” and the woman came over and started to talk to me while somewhat laughing at me and she was extremely condescending. I ended up buying the perfume because I really wanted it, but I will never buy another fragrance from Nordstrom or anything else for that matter. Extremely disappointed in what Nordstrom has become.
  • MY
    Maria Yacovelli
    Jan 27, 2026
    5.0
    Nordstrom is by and large the best department store in King of Prussia bar none! I used to always say that I had no idea why anyone would shop anywhere other than Nordstrom and my faith in that sentiment has been renewed tonight! Ty in the woman’s shoe department is fantastic! He was so gracious and accommodating and just really made the whole shopping experience so much more enjoyable. It’s associates like Ty that keep customers coming back. And even though it was late in the evening and about an hour from closing, he never once made me feel rushed or unwelcome. With great selections and great customer service, there’s really no reason to shop anywhere else!

Brand Certified Facts from Nordstrom The Plaza at King of Prussia

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