DSW Designer Shoe Warehouse

4.0
394 reviews

About

Shoe StoreFashion Accessories Store
DSW Designer Shoe Warehouse is where Shoe Lovers go to find brands and styles that are in season and on trend. Each store features 25,000+ pairs of designer shoes for men and women from brands like Nike, Cole Haan, Sperry Top-Sider, Puma, Dr. Scholls, New Balance, TOMS, Vince Camuto and more. And shoes are just the beginning. Handbags, accessories, and kids’ shoes are also there—ready for customers to find just what they need. Plus, our free Rewards program, DSW Rewards, gives perks to its members (like Rewards certificates, offers, and other great stuff). Just shop, earn, and enjoy—it’s as easy as that. Because shoes say a lot about you—so say something great. DSW (Designer Shoe Warehouse) Inc. is a leading branded footwear and accessories retailer that offers a huge selection of brand name and designer footwear and accessories for women, men, and kids. DSW opened its first store in July 1991 in Dublin, Ohio, and has since grown to operate more than 400 stores across the United States, as well small format shop-in-shop locations. The DSW brand promise is “Designer shoes. Warehouse prices.” and the company delivers an experience of “breathtaking assortment, irresistible value, and simple convenience.” DSW stores average approximately 22,000 square feet and stock nearly 25,000 pairs of shoes per location.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

DSW Designer Shoe Warehouse
640 West Dekalb Pike, King of Prussia, PA
19406, United States

Hours

Reviews

4.0
394 reviews
5 stars
192
4 stars
97
3 stars
51
2 stars
18
1 star
36

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service experiences, including unhelpful and rude staff, long wait times at checkout, and inadequate assistance.

Store Organization

The store was frequently described as disorganized and dirty, with mismatched shoes, empty shelves, and a lack of seating and mirrors for trying on shoes.

Selection and Pricing

Customers appreciated the wide selection of shoes and good prices, although some noted that specific sizes and brands were often unavailable.

Management Issues

Several reviews highlighted poor management practices, including a lack of staff support during busy times and unapproachable management.

Positive Staff Interactions

Despite negative feedback, some customers praised individual staff members for their helpfulness and friendliness.
  • JB
    Jennifer Baker
    Oct 30, 2025
    5.0
    I quickly found what I was looking for and also received excellent assistance from the staff. I had to leave quickly to keep myself from buying more shoes!
  • WC
    William Cute
    Sep 19, 2025
    5.0
    9
  • WW
    Wayne_Neighbor
    Sep 14, 2025
    5.0
    DSW always offers great selections for men, women and kids. They are conveniently located in the Pavilion section of the King of Prussia Mall. The Aetrex gadget that they have in the store provides unique shoe measurements based on your foot type. It’s a must try when you are in the store. They always have good deals on different types of shoes including seasonal ones. Their staff are very friendly and helpful. Customer Service and check out are awesome. Plenty of parking available. Check out the store when in the area.
  • VD
    Varsha Dhavale
    Aug 23, 2025
    4.0
    A huge shoe shop. Neat isles. One can find various types of shoes.
  • JK
    Johan Kian
    Aug 22, 2025
    1.0
    Sold used beat up crocs

Frequently Asked Questions About DSW Designer Shoe Warehouse

What types of products does DSW Designer Shoe Warehouse in King of Prussia offer?

DSW Designer Shoe Warehouse offers over 25,000 pairs of designer shoes for men, women, and kids from brands like Nike, Cole Haan, and Puma. They also sell handbags, accessories, and kids’ shoes.

Does DSW in King of Prussia offer delivery services?

No, DSW King of Prussia does not offer delivery services but provides in-store pickup options.