Founded in 1847 in Paris, Cartier stands as one of the world’s most esteemed and respected Maisons in the luxury industry. Today, the Maison is renowned worldwide for its jewelry creations and watches, perfumes and exceptional accessories - symbols of fine craftsmanship and elegance, quality and excellence.
Feedback on customer service is mixed; while some associates received high praise for their attentiveness and support, others were criticized for being rude, unhelpful, or dismissive.
Sales Experience
Many customers reported positive experiences with sales associates who were knowledgeable and patient, but there were also complaints about feeling rushed or pressured during the purchasing process.
Product Quality
Customers generally expressed satisfaction with the quality of Cartier products, but there were instances of dissatisfaction regarding exchanges and sizing issues.
Store Environment
The store atmosphere received mixed reviews, with some customers feeling welcomed and valued, while others reported feeling uncomfortable or discriminated against.
LK
L K
5 days ago
1.0
I went into the store hoping to buy a watch, but the service was nonexistent. When I asked to see a watch, one employee told us they didn't have a key to the showcase and said someone would be with us soon. No one ever came. There were plenty of people standing around idling, yet no one bothered to help. This store has weird vibe. Don’t shop here.
AH
Art Hako
Dec 24, 2025
5.0
Different
TF
Tim Fleschner
Nov 26, 2025
5.0
I recently went to Cartier to purchase a wedding band. That’s when I met Cindy. I was having a hard time making a decision and ended up visiting the boutique on three separate occasions before I was ready to proceed.
Each time, Cindy was exceptional. She remembered the details of our prior conversations, was consistently warm and professional, and showed real patience as I tried on multiple bands and took my time with the choice. I never felt rushed or pressured—only supported in finding the right piece.
I’ve always liked Cartier, but Cindy’s treatment and genuine care have made me a lifelong customer. She represents the brand at the highest level and is truly an asset to the company. Thanks for all of your help, Cindy!
What is the address of Cartier in King of Prussia?
Cartier is located at 160 N Gulph Road, Suite 2937, The Plaza at King of Prussia, King Of Prussia, PA 19406, US.
What are the operating hours for Cartier during weekdays?
Cartier is open from 11:00 AM to 6:00 PM Monday through Thursday, and from 11:00 AM to 7:00 PM on Friday.
What are Cartier's weekend hours of operation?
On Saturdays, Cartier is open from 11:00 AM to 7:00 PM, and on Sundays from 12:00 PM to 6:00 PM.
Is Cartier open on major holidays?
Cartier is closed on major holidays including November 27, 2025 and December 25, 2025.
What types of products does Cartier offer?
Cartier offers luxury jewelry creations, watches, perfumes, and exceptional accessories, known for fine craftsmanship and elegance.
How can I contact Cartier by phone or fax?
You can reach Cartier at +1 610-205-0450 by phone or +1 610-205-0444 by fax.
Does Cartier have a presence on social media?
Yes, Cartier has a Facebook page at https://www.facebook.com/cartier and a Twitter handle @cartier.
Where can I shop for women's clothing near Cartier in King of Prussia?
You can visit the Marc Cain Store, a women's clothing and retail store located nearby Cartier.
Can I plan a shopping visit to Marc Cain Store along with Cartier?
Yes, Marc Cain Store is located near Cartier, making it convenient to visit both stores during your shopping trip.
How might visiting nearby Marc Cain Store complement my trip to Cartier?
Visiting Marc Cain Store, a women's clothing store close to Cartier, offers a convenient way to explore luxury fashion accessories and clothing along with Cartier's jewelry and perfumes.