JCPenney

4.1
493 reviews

About

Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Indiana, PA location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

JCPenney
2334 Oakland Ave, Indiana, PA
15701, United States

Hours

Reviews

4.1
493 reviews
5 stars
251
4 stars
120
3 stars
73
2 stars
24
1 star
25

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly in the salon and clothing departments.

Product Selection

Feedback indicated a mixed experience with product selection, with some customers noting limited options, especially for larger sizes and specific items.

Pricing

Customers expressed concerns about pricing, with some finding items expensive while others appreciated the sales and discounts available.

Store Cleanliness

The store was frequently described as clean and organized, contributing positively to the shopping experience.

Mixed Experiences

While many had positive experiences, there were notable complaints about rude staff and poor service in certain situations.
  • NM
    Natalie Machusick
    Aug 9, 2025
    5.0
    Salon is great.
  • CS
    Carl Swartz
    Aug 3, 2025
    5.0
    The young lady that waited on me was very polite and knowledgeable. Would definitely shop here again.
  • NN
    Nichol Nolf
    Nov 1, 2022
    5.0
    For being a smaller Penny's, there's still a great variety! There's always lots of sales. The store is kept clean & tidy (as in the clothes are on the hangers, not the floor).

Frequently Asked Questions About JCPenney

What types of products can I find at JCPenney in Indiana Mall, PA?

JCPenney offers a wide selection including kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products.

What are the store hours for JCPenney at Indiana Mall?

The store is open Monday through Friday from 11:00 AM to 7:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.