JCPenney

4.2
737 reviews

About

Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Harrisburg, PA location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

JCPenney
4680 High Pointe Blvd, Harrisburg, PA
17111, United States

Hours

Reviews

4.2
737 reviews
5 stars
397
4 stars
192
3 stars
79
2 stars
24
1 star
45

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for their friendliness and helpfulness, others were reported as unhelpful or disengaged.

Store Cleanliness

Multiple reviews highlighted issues with cleanliness, particularly in dressing rooms and overall store maintenance.

Product Availability

Customers noted a lack of selection in certain areas, particularly men's clothing and big & tall options, while others appreciated the clearance sales and good prices.

Photography Services

The portrait studio received high praise for the quality of service and results, with specific staff members being highlighted positively.

Checkout Experience

Checkout experiences varied, with some customers reporting friendly service while others faced long waits and unhelpful staff.
  • DD
    Dawn Dreyer
    Dec 27, 2025
    5.0
    Amazing deals and great service
  • MJ
    Meg Johnson
    Dec 13, 2025
    1.0
    There was a kids craft today, advertised from 11-12 for Lego kits. We arrived at 11:02 and they said that the Lego kits were put out at 10 and all gone by 10:30. If it is advertised at starting at 11, they should put them out at 11. Our children were very upset because they were excited for the Lego craft. Multiple families came in after us, all disappointed as well. If they were putting them out at 10, that’s what should have been advertised. Very disappointed in JCP.
  • PP
    PrettyNFlawed
    Oct 24, 2025
    5.0
    Leaving this review for the portrait side of JCPenny. Reyann was AMAZING!!! My sister & I went in today for pics and we had a ball. Reyann’s customer service was TOP TIER. 10/10 Recommend this studio.
  • JG
    Jeannette Gilchrist
    Aug 23, 2025
    1.0
    You still owe me my credit card back
  • FO
    Felix Oly Ortiz
    Aug 11, 2025
    5.0
    Good prices

Frequently Asked Questions About JCPenney

What types of products can I find at JCPenney in Harrisburg, PA?

JCPenney in Harrisburg offers a wide selection of products including kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products.

What are the store hours for JCPenney in Harrisburg?

The store is open Monday to Friday from 11:00 AM to 8:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 12:00 PM to 6:00 PM.