JCPenney

4.2
735 reviews

About

Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Harrisburg, PA location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

JCPenney
4680 High Pointe Blvd, Harrisburg, PA
17111, United States

Hours

Reviews

4.2
735 reviews
5 stars
397
4 stars
191
3 stars
79
2 stars
24
1 star
44

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for being friendly and helpful, others are criticized for being unhelpful and unprofessional.

Store Cleanliness

Many customers reported issues with cleanliness, particularly in dressing rooms and overall store maintenance, indicating a need for improvement.

Product Selection

Customers noted a decline in product selection, especially in men's clothing, while some appreciated the clearance sales and variety in women's and children's sections.

Pricing and Promotions

Customers generally found good deals and appreciated the sales, but some expressed frustration with the rewards program and pricing inconsistencies.

Shopping Experience

The shopping experience varied widely; while some enjoyed the layout and ease of navigation, others found the store disorganized and uncomfortable.
  • PP
    PrettyNFlawed
    Oct 24, 2025
    5.0
    Leaving this review for the portrait side of JCPenny. Reyann was AMAZING!!! My sister & I went in today for pics and we had a ball. Reyann’s customer service was TOP TIER. 10/10 Recommend this studio.
  • DU
    Dinh Uya
    Sep 29, 2025
    5.0
    Customer service desk is helpful.
  • JG
    Jeannette Gilchrist
    Aug 23, 2025
    1.0
    You still owe me my credit card back
  • FO
    Felix Oly Ortiz
    Aug 11, 2025
    5.0
    Good prices
  • KW
    Kaye Weiss
    May 28, 2025
    4.0
    Nice store, very clean and well laid out. The Misses and the Women's areas in the store are not labeled as well as the Petite and Junior areas were. Checkout could not have been better. I had an associate offer to me help while I was shopping. She told me of a sale area which I would not have visited had she not told me. I got a beautiful top for only $5 there!

Frequently Asked Questions About JCPenney

What types of products can I find at JCPenney in Harrisburg, PA?

JCPenney in Harrisburg offers a wide selection of products including kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products.

What are the store hours for JCPenney in Harrisburg?

The store is open Monday to Friday from 11:00 AM to 8:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 12:00 PM to 6:00 PM.