Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Harrisburg, PA location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Feedback on customer service is mixed; while some employees received praise for their friendliness and helpfulness, others were reported as unhelpful or disengaged.
Store Cleanliness
Multiple reviews highlighted issues with cleanliness, particularly in dressing rooms and overall store maintenance.
Product Availability
Customers noted a lack of selection in certain areas, particularly men's clothing and big & tall options, while others appreciated the clearance sales and good prices.
Photography Services
The portrait studio received high praise for the quality of service and results, with specific staff members being highlighted positively.
Checkout Experience
Checkout experiences varied, with some customers reporting friendly service while others faced long waits and unhelpful staff.
DD
Dawn Dreyer
Dec 27, 2025
5.0
Amazing deals and great service
MJ
Meg Johnson
Dec 13, 2025
1.0
There was a kids craft today, advertised from 11-12 for Lego kits. We arrived at 11:02 and they said that the Lego kits were put out at 10 and all gone by 10:30.
If it is advertised at starting at 11, they should put them out at 11. Our children were very upset because they were excited for the Lego craft.
Multiple families came in after us, all disappointed as well. If they were putting them out at 10, that’s what should have been advertised. Very disappointed in JCP.
PP
PrettyNFlawed
Oct 24, 2025
5.0
Leaving this review for the portrait side of JCPenny. Reyann was AMAZING!!! My sister & I went in today for pics and we had a ball. Reyann’s customer service was TOP TIER. 10/10 Recommend this studio.
What types of products can I find at JCPenney in Harrisburg, PA?
JCPenney in Harrisburg offers a wide selection of products including kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
What are the store hours for JCPenney in Harrisburg?
The store is open Monday to Friday from 11:00 AM to 8:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does this JCPenney location offer curbside pickup and free shipping?
Yes, free shipping and curbside pickup are available at this JCPenney location.
Is the JCPenney in Harrisburg wheelchair accessible?
Yes, the store has a wheelchair accessible entrance to accommodate all customers.
What payment options does JCPenney accept?
JCPenney accepts American Express, check, Discover, Mastercard, and Visa as payment methods.
Where is JCPenney located in Harrisburg?
JCPenney is located at 4680 High Pointe Blvd, Harrisburg, PA 17111, inside High Pointe Commons.
Are there any beauty stores near JCPenney where I can explore more beauty products?
Yes, Sephora inside JCPenney is conveniently located within the store, offering additional beauty and spa products.
What dining options are available near JCPenney in High Pointe Commons?
You can enjoy a meal at nearby Two Brothers Pizzeria, an Italian and pizza restaurant, or try locations like Teriyaki Madness for Japanese cuisine.
Are there other retail stores near JCPenney for fashion and accessories?
Yes, nearby stores include Famous Footwear for shoes, Lane Bryant for women's clothing, and Five Below for discount fashion accessories and crafts.
How can I contact JCPenney Harrisburg store for inquiries or assistance?
You can reach the store by calling their main phone number at +1 717-561-2124, or the toll-free number at +1 800-322-1189.