Walked in to buy gender reveal smoke sticks. Not a person in sight when I walked in. There are so many signs I could not possibly read them all and saw what I needed and walked over. I have never been in a fireworks store and didn't know I needed to stop for an ID check. As I went to check out, one staff member walked over to the front check in desk I assume, and just stood there. Did not say a word to me, clueless of what was going on, I asked do you want me to check out over there or where the light is on here. Extremely rude and aggressive, I was told to put my stuff done and go get my id checked, again confused, I asked what and was told again. I walked over and he would not talk to me. Took my stuff showed me where to sign and walked away. Again I asked do I leave the paper here or take it with me, he continued to be rude and said to bring it with me. I said well, you might want to explain that to people because not everyone knows or have been in store like this. He Check out, did not say a word to me and I left. A little bit of kindness and customer service goes a long way, getting a attitude and being rude immediately to customers is not a way to get returning customers.
GS
Gennaro Santucci
Jul 5, 2025
3.0
Everything was fine in the store - I bought some mortars for Fourth of July and followed all the directions that were given to light them (never shot mortars in my life and Ive always wanted to) and when I fired The first one it misfired and blew up the entire mortar tube and I was unable to continue for the rest of the night.- i’m not trying to be aggressive or anything it just would be nice if I could get a replacement tube so I can actually use the fireworks. I spent my money on.
HP
Holly Pezek
Jul 3, 2025
5.0
Great selection! Staff is very helpful and kind. Never really busy. Open all year. Always sales and coupons.
JS
Jim Sager
Jul 3, 2025
5.0
Guy named James literally went to the back to see if they had more stock. No one's done this for me in forever years. He showed us discounts, suggestions and even played what they look like on YouTube. I joked we don't need fireworks, we saw em on YouTube already lol. Great classic customer service USA used to be great for.
DL
David Lobosco
Jun 28, 2025
5.0
Fireworks. Do you need more of a review? Great selection and prices and find the coupons before you come
Frequently Asked Questions About Phantom Fireworks of Greensburg
What are the operating hours of Phantom Fireworks of Greensburg?
Phantom Fireworks of Greensburg is open daily from 10:00 AM to 8:00 PM.
Where is Phantom Fireworks of Greensburg located?
It is located at 135 Donohoe Road, Greensburg, PA 15601, USA.
What type of products does Phantom Fireworks of Greensburg specialize in?
They are America's premier fireworks retailer, offering a wide variety of fireworks to light up backyards across the country.
How can I contact Phantom Fireworks of Greensburg?
You can reach them by phone at +1 724-383-8254 or visit their website at http://www.fireworks.com.
Does Phantom Fireworks of Greensburg have a social media presence?
Yes, they have a Facebook page at https://www.facebook.com/418422255413050 under the name Phantom Fireworks for Greensburg, PA.
Is there a Bitcoin ATM near Phantom Fireworks of Greensburg?
Yes, the LibertyX Bitcoin ATM is nearby, providing convenient access to cryptocurrency services near the store.
Are there other notable retail stores close to Phantom Fireworks of Greensburg?
Yes, nearby retail options include Toys"R"Us for toys and Best Buy for electronics and appliances, offering a diverse shopping experience in the area.
Where can I find banking services near Phantom Fireworks of Greensburg?
Citizens Bank branches are located nearby, making banking convenient during your visit to Phantom Fireworks.
Can I find dining or entertainment options near Phantom Fireworks of Greensburg?
Yes, nearby entertainment includes the Prospect Lounge at the Ramada Hotel and Conference Center for live music and lounge experience, and Amazon Cafe for dining.
Are there any services for real estate around Phantom Fireworks of Greensburg?
Several real estate agents and services such as Bernadette Deutsch, Howard Hanna Realtor, and Howard Hanna Greensburg are located close by, which could be helpful if you are exploring property options in the area.