JCPenney

4.3
996 reviews

About

Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Greensburg, PA location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

JCPenney
5256 Route 30, Greensburg, PA
15601, United States

Hours

Reviews

4.3
996 reviews
5 stars
563
4 stars
246
3 stars
117
2 stars
32
1 star
38

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed experiences with staff; some customers praised helpful associates while others reported rudeness and lack of assistance.

Store Condition

Store cleanliness and organization received mixed reviews, with some customers noting a messy environment and unpleasant odors.

Product Selection

Customers appreciated the variety of products available, though some expressed disappointment in the overall selection and quality.

Sales and Pricing

Many customers enjoyed the sales and found good deals, but some were frustrated with pricing inconsistencies and coupon restrictions.
  • JH
    jshdjs hagsjwh
    Jan 3, 2026
    1.0
    Bobbie from JC Penney’s beauty section is genuinely one of the most disrespectful people I have met. My boyfriend has a speech impediment and he asked Bobbie a question, and Bobbie then mocked him back to his face!!! I’m so beyond disgusted with this behavior, we immediately left. Another lady let us know she was also gossiping about it and telling other associates and customers how he was behaved like a toddler all because of his speech impediment.
  • KH
    Kira Heckman
    Jan 3, 2026
    2.0
    JCPenney Beauty’s associates cannot handle confrontation respectfully, or professionally. My friends and I came in to use a gift card I had received, and were met with extreme disrespect and childish actions from women who were too old to be acting so pettily. My friend’s boyfriend threw away an empty can in a trash bin located in the store and was berated for it. His girlfriend removed the can after being told it couldn’t be disposed of there, and the associate went off even though the issue was being handled. After they left the store and I entered to browse, said associate continued to follow us and continuously mock and complain about the interaction even though we had nothing to do with it. They proceeded to treat our group poorly until I checked out and left.
  • SK
    Sharon Kendall
    Dec 22, 2025
    5.0
    We shopped at Penney's on Dec. 6. I am a bit handicapped, so needed my husband to help me try on clothes. Gladys was the clerk "womanning" the fitting room. She gave us a larger room and allowed us to take in all the clothes we had found. When I couldn't find slacks that fit well, she brought us back 2 pairs, 1 of them was just right. I had taken my "Grabber" to help pull up slacks, and inadvertently left it in the fitting room. My husband and I didn't discover that until we were leaving. He raced back to Women's clothing and there met Gladys again. She had our Grabber. She said she had found it when she checked our fitting room and held on to it so no one would take it. We were amazed that she had been so thoughtful! Gladys went above and beyond the norm in helping us! She is to be commended! Jim & Sharon Kendall
  • MS
    Michelle Shawley
    Dec 7, 2025
    3.0
    Store is a shadow of what it once was.
  • YY
    Yale
    Dec 1, 2025
    5.0
    Gray was nice

Frequently Asked Questions About JCPenney

What type of products does JCPenney in Greensburg, PA offer?

JCPenney offers a wide variety of products including kids', men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty products.

Where is JCPenney located in Greensburg, PA?

JCPenney is located at 5256 Route 30, Westmoreland Mall, Greensburg, PA 15601.