J.Crew

3.7
30 reviews

About

Clothing StoreWomen's Clothing StoreMen's Clothing StoreChildren's Clothing StoreShoe StoreFashion Accessories StoreJ.Crew
We make timeless clothes that last a lifetime…then pair them with of-the-moment styles season after season, decade after decade. We think that distinct heritage pairs perfectly with modern design and fabric technology. We believe in feel-good color…Even if black or navy makes you feel best, we’re here for that. We’re the experts in signature categories: cashmere, coats, blazers, pants—and we also collaborate with the coolest brands out there because we know that creativity is contagious. We consider leopard a neutral, speak stripes fluently and live for a great gingham. We’ve had your back for over 35 years, and we’re convinced there’s no better expert on our clothes than you, our customer.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksNot available

Location

J.Crew
945 Baltimore Pike, Glen Mills, PA
19342, United States

Hours

Reviews

3.7
30 reviews
5 stars
14
4 stars
7
3 stars
1
2 stars
1
1 star
7
  • BH
    Brittany Holland
    Dec 6, 2025
    1.0
    Incredibly rude staff. Went in to get an outfit for my daughter for Christmas. Walked over to get a dressing room. The “gentleman” rolled his eyes and just said “what’s up.”. I said hello I need a dressing room for my daughter. He just gestured to a room and grabbed the tag off of it and didn’t say another word. If he had included an eye roll my experience would have been complete. (Which I’m pretty sure he did as well. No one said hello when we walked into the store or acknowledged us the entire time. We said hello and nothing. Terrible. Just left so there so whichever staff is scheduled 12/6/25 at 12:15pm… JCrew GMs be warned.
  • MC
    Mildred Colon
    Dec 8, 2024
    1.0
    My review has nothing to do with the clothes, as I love the merchandise and location (Glen Mills, PA). It has to do with one of the employee's, I believe her name is Christina. The only reason i know her name is because she was extremely helpful with two other customers in the dressing room that came in only seconds after I did. As she showed them to their dressing rooms, she told them her name and offered her help (very enthusiastically!) which i found odd because when I asked for a dressing room I got a nod to follow her. While I thanked her (TWICE) I didn't as much get a "you're welcome", let alone her name. I thought it was strange but assumed maybe she was having a bad day, until seconds later she was "employee of the year" with two other customers. When i walked out of the dressing room, she again didn't acknowledge me, so I asked another employee where I could put the items I wasn't taking with me. I hate to point out that I'm not blond with blue eyes while the other two customer's were...I hope this is an isolated incident and that Christina learns how to treat ALL customers cordially and with respect. After all, my purchase helps keep her employed.
  • JS
    Jacob Schumacher
    Oct 30, 2024
    1.0
    This review is specifically calling out your associate Mary. I went into your store today 10/30 looking for pants for an event. I am a smaller build male who has to buy womens pants for them to fit properly. Mary was initially helpful, but then became more rude and snippy as the conversation went on. “Did you read that they are wide leg?!”… yes mary I did… “leave them on the hanger!”…. She proceeded to ask me my name to start a fitting room and then completely forgets 5 seconds later. When she realized my whole attitude changed to match her energy, she all of a sudden went back to be somewhat nice and offered to look for the pants in a different size (which i told her i didnt need but she insisted)… at that point I had a bad taste in my mouth so I left. I usually give people the benefit of the doubt but this was blatant disrespect and felt very judged as a LGBTQ member. The pants fit great on me I just won’t give my money to this store. Go to KOP to save yourself some attitude and judgement.
  • LE
    Liz E
    Jul 9, 2020
    4.0
    I really like this particular location but having store hours of 11AM or Noon to 5PM baffles me. I would like to shop here, but visiting during work hours isn't an option for most people. Even closing at 6 would be nice.

Frequently Asked Questions About J.Crew

What are the store hours for J.Crew at Brinton Lakes?

J.Crew at Brinton Lakes is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 6:00 PM.

Does this J.Crew location offer in-store pickup?

Yes, this J.Crew location offers in-store pickup services.