Edible Arrangements

Reviews

• SB

  Shane Bright

  Mar 25, 2026
  2.0
  Kind of frustrating that nobody is answering the phone. Ive been trying to call for a few hours at this point, and still no answer. However, I called the willow grove location and somebody answered on the first ring. Customers spend a lot of money on this delivery service, it’s disheartening when you can’t get ahold of someone.
• LF

  Larisa Fortuna

  Mar 6, 2026
  1.0
  Terrible experience with Edible Arrangements!!! I paid $54.99 for a flower arrangement that arrived completely wilted and looked like it had been sitting around for days. For a company that markets itself as a premium gift service, this level of quality is unacceptable and honestly embarrassing. What made the situation worse was the customer service. When I called the store to report the issue, the representative refused to help and told me I needed to contact another location where the order was supposedly placed. That location never answers the phone and always appears to be closed. So essentially I paid $54.99 for wilted flowers and was then sent on a runaround with no actual support. This is extremely poor business practice. If you are going to charge premium prices, you should stand behind your product and take responsibility when something goes wrong. I am requesting a full refund for this order. Until this is resolved, I will not be ordering from Edible Arrangements again and would strongly caution others before purchasing from this company!
• FW

  Fred Worton

  Jan 28, 2026
  1.0
  Trying to do something nice for my wifes new job I just had to walk out of the Bensalem location after 40 min of employee blaming owner for screwing up the phones and cpu which did not work. No hardcopys of selections in store to select from and I guess nobody can write anymore. SOOO... I stuck it out and tried to do online from my phone with her help and the website blows as well. We tried 3 times but my purchase would not go to the cart. Horrible experience. When I left she said sorry but I had a feeling she was relieved as well from trying to help me actually place an $80 plus order. Horrible
• GC

  Gabrielle Calabrese

  Oct 14, 2025
  1.0
  Maria was incompetent. Ruined my order. And my girlfriend was very upset and disappointed. I’d give zero stars but i had to leave one. Try somewhere else!
• TC

  Tony C

  Feb 17, 2020
  1.0
  The worst customer service, placed and order to be delivered last Friday 2/14. Order and delivery were missed. Got a call on Saturday morning 2/15 saying sorry and that the order would be delivered. Called today for status and was told no, my order is not being delivered. Was hung up on by the lady on the phone, she would not give me her name.

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