Once Upon A Child - Allentown, PA

3.9
180 reviews

About

Children's Clothing StoreToy StoreShoe StoreBaby Clothing Store
Once Upon A Child buys and sells gently used kids' clothing, shoes, toys, and baby gear. We pay cash on the spot and provide a convenient way to recycle the items your children have outgrown, giving those items a second life. Everyday you will find an ever-changing selection of top name brands at up to 70% off regular retail prices. Get paid and save for being eco-friendly!

Location

Once Upon A Child - Allentown, PA
1932 Catasauqua Road, Allentown, PA
18109, United States

Hours

Reviews

3.9
180 reviews
5 stars
112
4 stars
18
3 stars
4
2 stars
14
1 star
32

What are people saying?

AI-generated from recent customer reviews

Pricing Concerns

Many customers feel that the prices for used items are too high, with some items priced above their original retail value.

Customer Service

Customer service experiences vary widely; while some staff members are praised for being friendly and helpful, others are criticized for rudeness and poor treatment.

Store Organization

The store is generally noted for being well-organized and clean, making it easy for customers to find items.

Selling Experience

Customers report dissatisfaction with the selling process, citing long wait times and low offers for their items.

Product Quality

While many items are in good condition, some customers have reported finding dirty or damaged products.
  • AS
    Angeles Sanchez
    1 day ago
    3.0
    for a second hand store the prices are pretty high. I would not recommend selling to them. They took 10 pieces of what I gave them including name brands and gave me $10. I’m sure they aren’t selling it for a dollar a piece.
  • JM
    Jahzeel Mejia
    Nov 22, 2025
    5.0
    Great prices!
  • HH
    Heather
    Nov 13, 2025
    5.0
    Truly love shopping here for my kiddo. The staff are always friendly and helpful. Their items are clean, organized, and easy to find. Overall always a great experience for me!
  • JJ
    J Bean (Jillybean)
    Nov 9, 2025
    1.0
    This place gets worse and worse. They're selling stuff for 50 cents off new retail (Cat and Jack shirts specifically that I'm aware of), and today there's a sign on the door that they're only taking one 13 gallon bag per family. Now, their rule has ALWAYS BEEN they need items neatly folded in a box or tote. Suddenly they're saying throw it in a garbage bag (13 gallon would be the volume of a tall kitchen trash bag). Weird. Could have done that but that's not their published rule per their website. I have one box and one standard size milk crate though (box is the same size as the milk crate) so I wait in line anyways as those two together aren't over the one 13 gallon trash bag's volume. When I get up there she tells me one trash bag, I say this isn't more than one trash bag worth and your rule has always been it needs to be in a box or a tote? She looks at her coworker, states "you can deal with that" and walks away. The coworker says they'll take the box, but only one. So..... If I had gone outside and and shoved it all in a tall kitchen trash bag (because it all would have fit in one trash bag of that size) making it a mess against their stated online rules, they would have taken it all. Cool. We won't be back. Back to driving over an hour to a nicer location of this store.
  • SB
    Sierra Brown
    Oct 16, 2025
    1.0
    Went in recently the store is not as good as other once upon a child stores i have been too. Girls clothing found in the boys clothing. Clothing is priced more than the original price. Cat and jack clothing from target priced over 8$$ for used clothing is ridiculous. Coats priced at 50$!!!!!!! For used Coats !!!!! They toys for used Toys over priced! Your a store reselling used clothing do better!