Fireplace StoreChimney ContractorGas Line ContractorHeating ContractorChimney Sweep
With over 25 years of experience, Sunset Hearth & Home is the go-to place for sales, installation and service, of stoves, fireplaces, and ductless heating and cooling systems. Their fireplace experts are dedicated to helping you make a smart investment in a quality product.
Customers consistently praised the professionalism and expertise of the technicians, particularly highlighting Jose for his thoroughness and courteous demeanor.
Customer Service
The business received high marks for excellent customer service, with many reviews noting clear communication, prompt responses, and a friendly staff.
Quality of Work
Reviews frequently mentioned the high quality of work performed, including thorough cleaning and efficient repairs, with many customers expressing satisfaction with the results.
Timeliness
Customers appreciated the punctuality of the service technicians, with many noting that appointments were kept on time and work was completed efficiently.
Cleanliness
Technicians were commended for their attention to cleanliness, ensuring that work areas were left tidy after service.
DH
DJ H
Nov 16, 2025
5.0
On time, polite, competent - quickly diagnosed & resolved problem.
VA
vincent anderson
Nov 11, 2025
5.0
Joseph was very pleasant got right to work and finished faster than I expected very professional
BR
Brian Rice
Nov 10, 2025
5.0
I use Sunset hearth and home for all my rental properties in Central Oregon, and I’ve been pleased so far.
JT
Janet Taylor
Nov 8, 2025
5.0
Was very pleased, everyone was so courteous and professional. Rick, José and Corey were very helpful in answering questions and Installation of my pellet stove. Tammy in the showroom was very pleasant and kept me informed on who was coming and when. Highly recommend.
TM
Thomas McCoy
Oct 31, 2025
5.0
I want to thank Jose for the excellent job.
I really appreciated the photos, as I was not home.
I had my caregiver present, and she said Jose was very professional.
Thank you Jose and Sunset.
Frequently Asked Questions About Sunset Hearth & Home
What products and services does Sunset Hearth & Home offer?
Sunset Hearth & Home offers sales, installation, service, and maintenance of stoves, fireplaces, and ductless heating and cooling systems.
Which fireplace and heating brands does Sunset Hearth & Home carry?
They carry brands including Blaze King, GMG Grills, Heat & Glo, Mendota, Mitsubishi, Napoleon, Regency, Thelin, and Vermont Casting.
What are the normal operating hours of Sunset Hearth & Home?
They are open Monday to Friday from 9:00 AM to 5:30 PM, and Saturday from 10:00 AM to 4:00 PM, with Sundays closed. During spring and summer, Friday hours close earlier at 5 PM and Saturday hours are 10 AM to 2 PM.
Where is Sunset Hearth & Home located?
They are located at 2164 NE 3rd St, Prineville, OR 97754, USA.
What payment options are accepted at Sunset Hearth & Home?
They accept cash, checks, contactless payments, Discover, financing options, Mastercard, and Visa.
Is parking available at Sunset Hearth & Home?
Yes, the business offers free street and lot parking for customers.
Does Sunset Hearth & Home provide in-store shopping and curbside pickup?
Yes, they offer both in-store shopping and curbside pickup services.
Which nearby places can I visit around Sunset Hearth & Home?
Nearby places include Juniper Canyon Storage for self-storage needs, Kendall Ford for automotive services like oil changes and car wash, and Taco Bell for Mexican fast food dining.
What automotive services are available near Sunset Hearth & Home?
Close by, you can find Quick Change Mufflers and Quick Lane Tire & Auto Center for repairs, Robberson Ford as a car dealer, and AutoZone Auto Parts for automotive parts.
Are there any grocery or retail stores near Sunset Hearth & Home?
Yes, customers can visit Grocery Outlet, Bi-Mart Membership Discount Stores, and Walgreens Pharmacy nearby for groceries, discount retail, and pharmacy needs.