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Sunset Hearth & Home

4.9
(253 reviews)

Business Details

2164 NE 3rd St, Prineville, OR
97754, United States
(541) 447-1793
https://sunsethearth.com/

About

Fireplace StoreChimney ContractorGas Line ContractorHeating ContractorChimney Sweep
With over 25 years of experience, Sunset Hearth & Home is the go-to place for sales, installation and service, of stoves, fireplaces, and ductless heating and cooling systems. Their fireplace experts are dedicated to helping you make a smart investment in a quality product.

Details

  • Credit cardAvailable
  • DebitAvailable
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

Sunset Hearth & Home
2164 NE 3rd St, Prineville, OR
97754, United States

Hours

Reviews

4.9
253 reviews
5 stars
242
4 stars
6
3 stars
2
2 stars
1
1 star
2

What are people saying?

AI-generated from recent customer reviews

Professionalism

Technicians consistently demonstrated professionalism, arriving on time and providing thorough explanations of their work.

Customer Service

Customers praised the friendly and helpful nature of the staff, highlighting excellent communication and responsiveness.

Quality of Work

The quality of service was frequently noted as exceptional, with technicians completing jobs efficiently and leaving work areas clean.

Expertise

Technicians, particularly Jose, were recognized for their knowledge and ability to diagnose and resolve issues effectively.
  • BT
    Brian Trafficante
    1 day ago
    5.0
    Caleb was knowledgeable arrived early and diagnosed a stubborn problem which he was able to fix. He took the time to review the situation before he came here and actually had the part he needed with him. Highly recommend Sunset hearth. They have good people. Caleb was greatin
  • PD
    Pam DePugh
    3 days ago
    5.0
    So very happy and would highly recommend! Jose is wonderful and did a great job on service on our gas fireplace and installation of the fan.
  • RW
    Ricky Willamson
    Feb 18, 2026
    5.0
    Quick call back this morning from Tammi at the office, got a service truck out to my house quickly. Jose was very professional and told me what was going on with my stove… had the replacement part with him and was done and stove was ready for use again in 30 minutes or less. Thank you.
  • CG
    Candy Griffin
    Feb 9, 2026
    5.0
    I bought a Blaze King stove from them in 2014, the stove is still going strong. I've needed advice on maintenance over the years and Tammie has always been helpful. Would highly recommend them for heating and air conditioning (split units).
  • TS
    Teena Shields
    Jan 30, 2026
    5.0
    Had a service call with Jose today on our woodstove. He is so easy to work with and does such a great job. Sunset Hearth and Home has employees who make sure that everything is done right the first time, and answer all of our questions. We will continue using their services and highly recommend them to others.

Frequently Asked Questions About Sunset Hearth & Home

What products and services does Sunset Hearth & Home offer?

Sunset Hearth & Home offers sales, installation, service, and maintenance of stoves, fireplaces, and ductless heating and cooling systems.

Which fireplace and heating brands does Sunset Hearth & Home carry?

They carry brands including Blaze King, GMG Grills, Heat & Glo, Mendota, Mitsubishi, Napoleon, Regency, Thelin, and Vermont Casting.

Brand Certified Facts from Sunset Hearth & Home

This information is certified by Sunset Hearth & Home and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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